Travis Crawford

Business Details

17 Years

experience

Emergency

services

Your Complete Home Comfort Solution

Since 2009, Travis Crawford has delivered trusted residential and commercial heating, cooling, plumbing, and electrical services across Charlotte, NC, and surrounding areas. As a BBB-Accredited Business with an A+ rating, we combine technical expertise with a commitment to integrity, offering 24/7 emergency support and 10-year warranties on qualifying installations. Our team of factory-trained technicians specializes in Trane and Rheem systems while maintaining proficiency with all brands, ensuring reliable solutions for HVAC, plumbing, and electrical needs.

We prioritize preventative maintenance through our Protection Club, offering biannual HVAC checks, annual plumbing and electrical inspections, and exclusive member benefits. Our founder, Travis Crawford, built the company on principles of accountability and customer-centric service, emphasizing transparency, ethical business practices, and community trust. With late-hour availability and financing options, we strive to make comfort solutions accessible while maintaining rigorous quality standards through ongoing training and industry certifications.

Services

Furnace Installation AC Repair Plumbing Maintenance Electrical Inspections Heat Pump Services Sewer Line Replacement Smart Home Integration Generator Services Water Heater Repair Ductless Mini-Splits

Details

Year established: 2009

Highlights and features

24/7 emergency services for HVAC, plumbing, and electrical issues
Factory-trained technicians with Trane and Rheem certifications
10-year warranties on qualifying installations
BBB A+ rated with verified customer satisfaction
Local ownership with decade-plus community presence

Associations and certifications

BBB Accredited Business

What people say

24/7 emergency service Technician professionalism Transparent pricing Reliable follow-through Same-day solutions

Website

Update Listing

Services

Furnace Installation

Professional furnace installation services for residential and commercial properties using energy-efficient Trane and Rheem systems. Our certified technicians ensure proper sizing, code compliance, and optimal performance while maintaining indoor air quality standards. We provide free estimates and handle complete system replacements with minimal disruption to daily operations.

AC Repair

24/7 emergency air conditioning repair for all makes and models including refrigerant leak detection and compressor diagnostics. Our factory-trained technicians utilize advanced tools to restore cooling functionality while identifying potential efficiency improvements during service calls across Charlotte metro.

Plumbing Maintenance

Annual plumbing system evaluations covering fixture functionality, leak detection, and water pressure optimization. Our licensed plumbers perform comprehensive drain cleaning, water heater testing, and sewer line assessments to prevent unexpected failures and extend system longevity.

Electrical Inspections

Full electrical system evaluations identifying fire hazards, outdated wiring, and code violations. Services include outlet testing, circuit breaker analysis, and generator readiness checks with upgrade recommendations for LED lighting and smart home integration.

Ductless Mini-Splits

Energy-efficient ductless heating and cooling system installations with Trane-certified expertise. Our technicians provide customized solutions for homes without traditional ductwork, including multi-zone configurations with smartphone-controlled thermostats for optimal comfort management.

People

Travis Crawford

Owner/President

Founded the company in 2009 after gaining HVAC expertise through hands-on experience. Emphasizes ethical business practices, community service, and technical excellence. Holds himself personally accountable for customer satisfaction and team development.

Jeff Carpenter

General Manager

Oversees daily operations with focus on service quality and team leadership. Brings extensive industry experience in managing residential and commercial service operations efficiently.

Frank Crawford

Human Resources

Manages personnel matters with emphasis on maintaining company culture and supporting employee development programs.

Tom Reed

Operations Division

Coordinates field operations to ensure timely service delivery while maintaining technical standards across HVAC, plumbing, and electrical departments.

Christy Carpenter

Accounting Manager

Handles financial operations with focus on accurate billing processes and maintaining the company's BBB A+ rated business practices.

Questions

What areas do you service?

We serve Charlotte Metro including Concord, Gastonia, Rock Hill, Huntersville, NC, and Fort Mill, SC with surrounding regions.

Do you offer emergency services?

Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with on-call technicians available year-round.

What warranties do you provide?

We offer 10-year warranties on qualifying product installations and include service guarantees with all repair work performed.

Can I finance installation services?

Yes, we provide financing options for qualifying customers on new system installations and major repair projects.

Are your technicians certified?

Our team includes factory-trained HVAC specialists, NATE-certified technicians, and licensed plumbers/electricians with ongoing training programs.

How do I schedule service?

Book online through our website, call 704-999-9174 directly, or contact us through social media platforms for immediate assistance.

Reviews (5)

Write a Review

Justin Frady

Jan 02, 2022 Report

Positive:Professionalism,Responsiveness
Marvin was a class act! He communicated very well and was highly professional. He was thorough with his recommendations after finding the problem area and even played some basketball with my kids after he finished up. We need more trade workers like Marvin!
Service:Leak investigation and repair

Tom Cheritt

Dec 27, 2021 Report

Every single person I met or spoke with was a consummate professional. The original inspection and HVAC recommendation was completed by Dillon Blythe. He explained everything well, answered all of my questions, and was not satisfied until he knew I was comfortable. The installation was completed by David Gibson and JD Laney. They arrived on time, were polite and professional, also answered all questions, and completed their work well within the expected timeframe. Back at the office, Salina and Paige made me feel like family, and it was clear that they wanted my relationship with Travis Crawford

Greg Seaton

Dec 21, 2021 Report

I have signed up with Travis Crawford HVAC (TC) for the semiannual maintenance plan. Yesterday was first maintenance visit performed by Kyle Evans of TC. I observed him performing his work and saw him perform a very thorough program checking both systems and making necessary adjustments to equipment. Kyle is very professional, appeared extremely knowledgeable, was very transparent in sharing information and brought with him a full array of up to date equipment to perform maintenance.

Stephon Hall

Dec 07, 2021 Report

Marvin was not only knowledgeable, but willing to accommodate our timing needs in order for us to attend my daughter's Christmas Parade. He was nice and personable. Professional in his evaluation. He explained what our contractor had done improperly in the plumbing work completed. He provided detailed notes on what was needed in order to correct and what the causation of our issue was. He was educational, in sharing with me his assessment with actually walking me through every step along the way of his work. I would recommend him and this company again. Very transparent and honest.

Elizabeth Erikson

Oct 28, 2021 Report

This was our second experience with Travis Crawford and it was excellent both times. The staff is professional and very knowledgeable. We enjoyed the Plummer who came out to deal with an emergency clogged drain. He gave us great tips to ensure we keep everything running smoothly going forward. We appreciated his honesty and friendliness. We will definitely use this company for our future needs.