Business Details
33 Years
experience
Your Trusted Partner for Carpet & Rug Cleaning in Tacoma
Genesis Carpet Care has been a trusted name in the Puget Sound region since 1993, delivering exceptional cleaning services with a commitment to quality and affordability. Our family-owned business leverages over three decades of experience to ensure every client receives superior results through advanced techniques and state-of-the-art equipment. Our team of highly trained technicians utilizes the HydraMaster steam cleaning system, a method recommended by top carpet manufacturers, to achieve deep, lasting cleanliness. We specialize in residential carpet and upholstery cleaning, offering tailored solutions for pet stain removal and Scotchgard protectant application. With a focus on community service, we provide free estimates and flexible scheduling to meet the needs of homeowners in Pierce County. Our 4.9/5.0 average rating reflects our dedication to customer satisfaction and maintaining high industry standards.By combining proven methodologies with personalized service, we aim to protect your investment and enhance the longevity of your carpets. Our transparent pricing structure includes clear definitions for room areas and competitive rates for additional services like furniture cleaning. As a locally rooted business, we prioritize clear communication and reliability, ensuring clients feel confident in our expertise from the first call to project completion. Our mission remains unchanged since our founding: to deliver professional-grade cleaning solutions that balance effectiveness with accessibility for every household.
Services
Steam Cleaning
Upholstery Cleaning
Pet Stain Removal
Scotchgard Application
Furniture Cleaning
Details
- Year established: 1993
Highlights and features
- Family-owned & operated since 1993
- Experienced technicians with advanced training
- Uses HydraMaster steam cleaning system
- Offers free estimates and 24/7 scheduling
- Serves multiple areas in Pierce County
What people say
Excellent track record
High-quality results
Affordable prices
Top-rated service
Services
Steam Cleaning
Our 4-step steam cleaning method uses prespray, agitation, and extraction to remove deep dirt. Truck-mounted equipment ensures thorough cleaning while preserving carpet fibers. Ideal for regular maintenance to extend carpet lifespan and maintain indoor air quality.
Upholstery Cleaning
Truck-mounted steam cleaning removes embedded dirt from sofas and chairs. Low-moisture options protect delicate fabrics. Restores appearance and eliminates allergens in high-use household furniture.
Pet Stain Removal
Three-step process targets urine salts and organic stains. Specialized solutions neutralize odors at the source while lifting discoloration. Prevents recurring pet-related stains in high-traffic areas.
Scotchgard Application
Post-cleaning Scotchgard treatment creates water-resistant barrier against spills. Slows stain absorption in high-traffic zones. Extends time between professional cleanings while maintaining carpet appearance.
Questions
What areas do you service?
We serve all Pierce County including Tacoma, Puyallup, Lakewood, and University Place with local technicians available for same-day service.
How long does carpet drying take?
Carpets dry in 4-6 hours after cleaning. Light foot traffic with clean shoes allowed after 30 minutes.
Do you move furniture during cleaning?
We move light furniture like tables and chairs. Couches and heavier items can be moved upon request.
What's included in the base carpet cleaning price?
Basic steam cleaning covers prespray, agitation, and extraction. Room defined as 14x14 ft or 200 sq ft area.
Can you clean pet-stained carpets?
Yes, our three-step process removes urine salts, stains, and odors using specialized enzymatic cleaning solutions.
Reviews (7)
Angela Musgrove
Dec 24, 2021
Report
Carpets turned out ok from cleaning. Looked good from the naked eye. But pet odor was still there right after being freshly cleaned. Had received multiple quotes from other companies and was double the price. Needed the job done that day so went with them as they were available.
Tully G.
Dec 21, 2021
Report
Positive:Professionalism
Jeff provided excellent service! Super happy that my carpets look brand new - Thank you!
Service:Carpet cleaning
Jeff provided excellent service! Super happy that my carpets look brand new - Thank you!
Service:Carpet cleaning
Jenny TwentyThree
Nov 24, 2021
Report
The company is wonderful. We bought our first house and the previous owners had big dogs. We wanted to get the carpets cleaned before moving our furniture in, but the closing date kept getting pushed out. We were able to schedule Genesis carpet cleaning on a Tuesday for a cleaning service on Thursday. The guys were on time, friendly, and patiently explained to my husband and I what they were doing before they started. Then to top it all off, price was quite a bit less than I had expected. It is now Friday morning and the carpets are mostly dry and they look and smell 100x better! I am very very
Andrew Sims
Oct 15, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional and great people! Very fast, and the quality of work was amazing for the price! 10/10 would recommend to anyone I know needing carpet cleaning services!
Service:Carpet cleaning
Very professional and great people! Very fast, and the quality of work was amazing for the price! 10/10 would recommend to anyone I know needing carpet cleaning services!
Service:Carpet cleaning
Joanna Patton
Sep 23, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Professional an excellent service provided! Discussed other services available and chose what best fit our needs. Online scheduling was easy to use! As soon as I booked the appointment I realized I had a conflict and had to reschedule. It was super easy using the online scheduler.
Service:Carpet cleaning
Professional an excellent service provided! Discussed other services available and chose what best fit our needs. Online scheduling was easy to use! As soon as I booked the appointment I realized I had a conflict and had to reschedule. It was super easy using the online scheduler.
Service:Carpet cleaning
Tiak
Sep 18, 2021
Report
Positive:Punctuality,Responsiveness,Value
This company is fantastic! I needed a last minute appointment to get my carpets cleaned before moving out. They were able to squeeze me in next day and did an amazing job. On time and efficient. I will gladly call them again in the future!
Services:Carpet cleaning,Pet stain and odour removal
This company is fantastic! I needed a last minute appointment to get my carpets cleaned before moving out. They were able to squeeze me in next day and did an amazing job. On time and efficient. I will gladly call them again in the future!
Services:Carpet cleaning,Pet stain and odour removal
Ben Zielke
Aug 29, 2021
Report
They were prompt. Called to let us know they were on the way. Showed us a quote in advance. They were careful not to get water/ cleaning agent on our wood floors. Job was was done quickly and professionally. We very happy, would call them if needed again.
Services:Pet stain and odour removal,Upholstery cleaning
Services:Pet stain and odour removal,Upholstery cleaning