Business Details
Full-Service Payroll Solutions in Hamden, CT
New England Payroll Services is a full-service payroll processing company dedicated to providing efficient, compliant, and personalized payroll solutions for businesses of all sizes. Founded as an extension of an established accounting firm, we combine deep tax expertise with cutting-edge technology to streamline payroll management. Our team of certified professionals ensures accurate tax filings, real-time compliance with evolving regulations, and seamless integration with accounting systems. We prioritize personalized service, assigning dedicated specialists to each client to eliminate communication barriers and deliver prompt, transparent support. With flexible service packages tailored to business needs, we eliminate hidden fees for essential services like direct deposit, new hire reporting, and electronic signatures.Our proprietary software automates timekeeping, job costing, and reporting, reducing administrative burdens while maintaining data accuracy. We serve clients across 25+ states, offering scalable solutions that adapt to seasonal fluctuations and business growth. Backed by decades of industry experience, we guarantee reliable year-end processing and proactive adjustments to align with accounting requirements. Our commitment to innovation and client satisfaction has earned us recognition as a trusted partner for businesses seeking cost-effective payroll management.
Services
Payroll Processing
Timekeeping Systems
HR Consulting
Reporting Solutions
Business Services
Employee Self-Service
General Ledger Integration
Worker's Comp Payroll
401(k) Administration
Online Payroll
Highlights and features
- We offer CPA-led tax filing services with decades of accounting expertise
- Our dedicated payroll specialists provide personalized support with no phone tag
- We guarantee no hidden fees for direct deposit, new hire reporting, or electronic signatures
- Our proprietary software integrates payroll with timekeeping and QuickBooks GL downloads
- We maintain 100% ACA compliance and offer year-end processing flexibility
What people say
Best customer service
Quick response time
Great asset to business
Accurate reporting
Thorough compliance
Services
Payroll Processing
Our comprehensive payroll processing handles tax calculations, direct deposits, and regulatory filings with 100% accuracy. We automate wage disbursements, PTO tracking, and year-end reporting while maintaining compliance with federal, state, and local regulations. Our CPA-led team ensures proper tax withholdings and timely submissions for businesses in 25+ states.
Timekeeping Systems
Our integrated timekeeping solutions include web-based clocks and traditional swipe systems that automatically sync with payroll. Features track breaks, overtime, and job costing while preventing time theft. Managers can approve hours in real-time, and employees access timesheets through mobile devices with English/Spanish language options.
HR Consulting
We provide HR compliance guidance, employee benefit administration, and compensation analysis services. Our experts help businesses optimize benefits packages, implement ACA-compliant health plans, and maintain proper documentation for audits. We also offer worker's comp pay-as-you-go solutions to manage insurance costs.
Reporting Solutions
Our reporting tools generate customizable GL downloads, job costing analyses, and labor distribution reports. Businesses receive detailed check registers, tax filings, and PTO summaries with automated email delivery to stakeholders. All reports integrate directly with QuickBooks and other accounting platforms.
Business Services
We offer general ledger integration, 401(k) administration, and accounting advisory services. Our team handles new hire reporting, electronic signature workflows, and paperless payroll processing while providing dedicated specialists for personalized support and problem resolution.
Questions
What payroll services do you offer?
We provide full-service payroll processing, timekeeping systems, HR compliance support, business accounting integrations, and ACA-compliant reporting solutions.
Do you serve businesses outside Connecticut?
Yes, we serve clients in 25+ states including New York, New Jersey, Florida, Texas, and California with localized compliance support.
How does your timekeeping system work?
Our SwipeClock integration allows employees to clock in via web or physical terminals. Time data automatically flows into payroll with break tracking and manager approval workflows.
Are there hidden fees?
No. We include direct deposit, new hire reporting, electronic signatures, and unlimited reports at no extra charge.
How do you ensure tax compliance?
Our CPA-led team monitors regulatory changes and files all federal/state taxes with automated updates to keep businesses audit-ready.
Can I access payroll data remotely?
Yes. Employer OnDemand provides 24/7 online access to payroll records, employee self-service portals, and real-time reporting from any device.
Reviews (4)
Amanda List
Nov 01, 2020
Report
Positive:Professionalism,Value
Lori is a fantastic payroll specialist. She makes sure everything is covered at a reasonable cost. She genuinely cares about your business and employees.
Lori is a fantastic payroll specialist. She makes sure everything is covered at a reasonable cost. She genuinely cares about your business and employees.
Philip Miller
Sep 23, 2020
Report
The company continued to pay an employee that we informed NEPS was terminated through direct deposit from our company's account. By the time we noticed, NEPS had paid the ex-employee about $10,000 from our company's account after being terminated. The owner assured us that he would make this right . .through an errors and omissions insurance policy or otherwise. But then he stopped responding to our requests for information--then he ignored out attorney we were forced to hired to sue him. Terrifying that such a person had access to our bank account.
Peter B.
Aug 03, 2020
Report
We've used NEPS for at least 10 years now. They are very responsive and as a small business owner, I like using a local firm rather than the big brands. This often means getting someone on the phone right away and someone ready to listen.
Gustavo Mesa
Jul 04, 2018
Report
With New England Payroll Services you get the attention and customer service that you would get by using a small mom and pop payroll shop and the knowledge and expertise that you would get by using one of the bigger guys(ADP) at a price that can't be matched! When asked about my thoughts or experience with NEPS I will often use the story of Goldilocks by referring to them as the porridge that is just right! This company goes above and beyond for their clients and we are more than satisfied with their services. Highly recommend 10/10.
