Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner for Computer Repair & Tech Solutions
Dragon Computer Tech has been Rochester's trusted technology solutions provider since 2009. As a family-owned business, we combine deep technical expertise with personalized service to address all computer repair and IT needs. Our certified technicians specialize in PC and Apple product repairs, network design/installation, printer maintenance, and video surveillance systems. With over 15 years of combined experience, we deliver free diagnostics, transparent pricing, and same-day service for residential and business clients across Greater Rochester and Irondequoit. Our commitment to quality extends to system administration support, security solutions, and technology education that empowers clients.We maintain rigorous technical certifications and industry knowledge to ensure optimal performance of all digital infrastructure. Our reputation for reliability is built on thousands of successful repairs and installations, backed by 24/7 emergency availability. We guarantee honest assessments, using only premium replacement parts and proven methodologies that prioritize long-term functionality over quick fixes. This dedication to excellence has earned us consistent five-star reviews and a loyal customer base that includes both tech novices and IT professionals.
Services
Computer Repair
Networking Services
Printer Repair
Video Surveillance
System Administration
Wireless Network Repair
Laptop Repair
Office Printer Repair
Security Camera Installation
Network Design
Details
- Year established: 2009
Highlights and features
- We offer over a decade of experience in computer repair.
- Our team provides 24/7 emergency technical support.
- We guarantee transparent pricing with no hidden fees.
- Our technicians hold industry-standard IT certifications.
- We serve both residential and commercial clients in Rochester.
What people say
Perfect service
Reasonable price
Knowledgeable technicians
Prompt repairs
Highly recommended
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for PCs and Macs. We handle screen replacements, virus removal, data recovery, and performance upgrades using genuine parts. With same-day service available, we ensure minimal downtime for both personal and business computers.
Networking Services
We design and install wired/wireless networks for homes and businesses. Our experts configure routers, optimize signal strength, and implement security protocols. We also offer network troubleshooting and upgrades to maintain reliable connectivity for multiple devices.
Printer Repair
We service all major printer brands including HP, Canon, and Brother. Our technicians handle paper jams, connectivity issues, and hardware failures. We also offer printer optimization services to improve efficiency and network integration for office environments.
Video Surveillance
We install and maintain CCTV systems with remote monitoring capabilities. Our security experts recommend optimal camera placement and system configurations. We support both residential and commercial security needs with scalable solutions that integrate with existing infrastructure.
System Administration
Our network administrators provide 24/7 system monitoring and maintenance. We handle software updates, security patches, and performance optimization. Businesses benefit from proactive IT management that prevents downtime and ensures smooth operations across all digital systems.
Questions
What computer repair services do you offer?
We repair PCs, Macs, laptops, and tablets. Services include screen replacements, virus removal, data recovery, and hardware upgrades for both residential and business clients.
Do you provide emergency computer repair?
Yes, we offer 24/7 emergency service for urgent computer issues with same-day repair availability across the Rochester area.
What areas do you serve?
We primarily serve Rochester and Irondequoit, NY, with on-site service available throughout the Greater Rochester metropolitan area.
Do you offer network installation services?
Yes, we design, install, and maintain wired and wireless networks for homes and businesses, including security configuration and performance optimization.
Are your technicians certified?
Our team holds industry-standard certifications including CompTIA A+ and Apple Certified Macintosh Technician credentials.
Do you provide printer repair services?
Yes, we repair all major printer brands including HP, Canon, Brother, and Epson, with both on-site and in-shop service options available.
Reviews (5)
Jenny A. Barnum
Jan 26, 2022
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Positive:Responsiveness,Value
Absolutely fantastic! I called them and they were out to help in less than an hour! They got the job done and price was reasonable! I am very thankful for them!
Absolutely fantastic! I called them and they were out to help in less than an hour! They got the job done and price was reasonable! I am very thankful for them!
Kenny Haws
Jan 03, 2022
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Amazing, personable, and very professional service.
Outstanding technical knowledge and skill with a reasonable and fair price. Very highly recommended! I took 2 laptops in with one not booting and another with apple juice damage from child (the latter had been determined to be unrepairable by another company (UbreakWefix)). He turned them both around in a week and both are running better than ever. I cant say enough about my very favorable experience.
Outstanding technical knowledge and skill with a reasonable and fair price. Very highly recommended! I took 2 laptops in with one not booting and another with apple juice damage from child (the latter had been determined to be unrepairable by another company (UbreakWefix)). He turned them both around in a week and both are running better than ever. I cant say enough about my very favorable experience.
Ben Maus
Dec 25, 2021
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Very prompt and professional service at reasonable rate. Fixed my liquid cooling system on custom build PC. Offered pick up the day the replacement parts arrived. The owner will talk through the issue with you like a doctor for best solution that you feel comfortable with. Highly suggested if you have any PC issues and no corporate B.S. or sales tactics is a huge plus!
Brian Kritzman
Oct 20, 2021
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When one of our two front office computers went down, we found Dragon Computer Tech on Google. After reading some of the reviews, we decided to give them a call and we are so glad we did! Within the hour, Ze'ev was in the office and able to diagnose our issue to get our computer back up and running. He was accomodating of our busy patient schedule and explained things thoroughly and clearly so we understood what needed to be done. The improvements he made to both computers made them faster and more responsive and increased our operating efficiency. A big thank you to Ze'ev for his prompt response
Clarice McKee
Oct 13, 2021
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So, my computer broke, which I need for school. It wouldnt turn on at all. The student IT hub at the University of Rochester told me to take it to best buy, where best buy said that it was unfixable, and the best they could do was pull my data off my laptop - which they then failed to do. My father found this company, who not only was able to upload all of my data, but was able to get my laptop up and entirely fixed, something I didnt even think was possible. I also really appreciate them driving onto and off of campus to pick up/drop off my laptop as I am a student and dont have a car
