Business Details
37 Years
experience
Emergency
services
Trusted Cleaning & Restoration Services in Wilmington, NC
Founded in 1989, Sano Steam has been delivering exceptional cleaning and restoration services to residential and commercial clients in Wilmington, NC, and surrounding areas. Our veteran-owned business combines decades of industry experience with a commitment to organic, chemical-free processes that prioritize client health and safety. Our team of certified professionals specializes in carpet cleaning, air duct cleaning, hardwood floor restoration, and emergency water damage remediation, utilizing state-of-the-art equipment to ensure superior results.We stand behind our work with a satisfaction guarantee, offering flexible scheduling, transparent pricing, and 24/7 emergency response capabilities. With over 35 years of service, we have built a reputation for reliability, earning top ratings from satisfied customers who trust us to maintain clean, healthy environments.
Services
Carpet Cleaning
Tile & Grout Cleaning
Hardwood Floor Polishing
Air Duct Cleaning
Water Damage Restoration
Mold Remediation
Steam Cleaning
Restoration Services
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency water damage and mold remediation services.
- Our team uses organic, chemical-free cleaning methods for safety and sustainability.
- Veteran-owned with over 35 years of combined industry experience.
- Satisfaction guaranteed with transparent, upfront pricing and no hidden fees.
- Flexible scheduling tailored to residential and commercial client needs.
What people say
Professional and prompt
Great customer service
Thorough and efficient
Excellent results
Accommodating scheduling
Services
Carpet Cleaning
Our advanced hot water extraction method removes deep-seated dirt, stains, and allergens from carpets. Using truck-mounted systems, we restore both residential and commercial carpets to like-new condition while improving indoor air quality. Clients benefit from longer carpet lifespan and a healthier living environment.
Air Duct Cleaning
HEPA-filtered industrial vacuums eliminate dust, allergens, and mold from HVAC systems. Our roto-brush technology cleans duct interiors without damage, reducing respiratory risks and improving system efficiency. This service enhances air quality and lowers energy costs through optimized airflow.
Water Damage Restoration
24/7 emergency response includes moisture detection, structural drying, and mold prevention. We use IICRC-approved protocols to restore properties after leaks or floods. Clients receive insurance documentation support and rapid mitigation to prevent secondary damage.
Mold Remediation
Certified technicians perform mold testing, containment, and removal using EPA-registered antimicrobials. Our process includes air quality analysis and moisture source elimination. Commercial and residential clients receive detailed remediation plans to ensure safe, lasting results.
Hardwood Floor Polishing
Non-abrasive cleaning removes grime while preserving finishes. We apply protective sealants that enhance luster and durability without sanding. This service rejuvenates high-traffic areas in homes and businesses, maintaining natural wood aesthetics with minimal disruption.
People
Chayse Roth
Co-Founder
Former Marine Raider with 12 years of service, Chayse holds an MBA and focuses on veteran transition support. He leads Sano Steam's operational strategy while ensuring military-grade standards in all cleaning and restoration work.
Joseph Alig
Co-Founder
Active-duty Marine Aviator with 15 years of service, Joe combines aviation precision with business acumen as an MBA candidate. He oversees technical training and quality control for Sano Steam's service delivery.
Questions
What areas do you service?
We serve Wilmington, NC, and surrounding areas including Belville, Leland, Ogden, and Wrightsville Beach.
Do you offer emergency services?
Yes, our 24/7 emergency crew responds immediately to water damage and mold issues.
Are your cleaning methods safe for pets and children?
We use organic, non-toxic solutions that are safe for families and pets.
How long does carpet cleaning take?
Most residential jobs complete within 2-4 hours, with carpets drying in 6-8 hours.
Do you work with insurance companies?
Yes, we handle documentation and coordinate directly with major insurance providers for restoration claims.
What sets you apart from competitors?
Veteran-owned with 35+ years of experience, we combine military precision with eco-friendly methods and 100% satisfaction guarantees.
Reviews (5)
Megan Rose
Dec 19, 2021
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Positive:Professionalism
Representative was very professional and worked very hard while here. Price is very reasonable. When the carpets were wet, it looked as if all stains had come out, when dried, a few showed back up, but they were incredibly tough stains. Our carpets look and smell so much better!! Thanks Sano Steam!!
Services:Clean carpet,Remove pet stains & odors
Representative was very professional and worked very hard while here. Price is very reasonable. When the carpets were wet, it looked as if all stains had come out, when dried, a few showed back up, but they were incredibly tough stains. Our carpets look and smell so much better!! Thanks Sano Steam!!
Services:Clean carpet,Remove pet stains & odors
Sherie Edwards
Nov 25, 2021
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Would highly recommend. They were professional, punctual and a fair price. They did a great job!
Service:Clean carpet
Service:Clean carpet
Christine Mathewson Rajca
Nov 04, 2021
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Sano Steam cleaned my hardwood floors. Not only did they do an amazing job on my floors, their staff was amazing and was a pleasure to work with. They are very professional, always on time and very responsive. Ursula and the whole team at Sano made this a great experience. I will definitely be using their services again and would highly recommend to family and friends.
Jeri Robinson
Oct 28, 2021
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I called Sano Steam to clean my hardwood floors, which had been damaged by inappropriate cleaning. They were responsive and timely. The technicians were delightful and did a good job on the floors. If they had been a bit more thorough (i.e., under sofa and chairs), or charged a bit less, I would had added another star! As it is, I would happily recommend them.
Jennifer Knecht
Oct 22, 2021
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It has been a real pleasure working with everyone at Sano Steam. Joe, the owner has been very attentive to my problem and has provided excellent work, is punctual, and responds quickly when called. It is difficult to find companies that care about their customers and keep their rates affordable. I could not be more pleased with Sano Steam and their professionalism and knowledge. I highly recommend this company.
