Business Details
12 Years
experience
Professional Residential & Commercial Cleaning Services in Wilmington
Top to Bottom House Cleaning, established in Wilmington, NC in 2014 by Luciana Batista, delivers premium residential and commercial cleaning solutions. With over a decade of experience in management and design, Batista combined her expertise to create a service prioritizing eco-conscious practices, reliability, and personalized care. Our team of trained, background-checked professionals uses non-toxic products to ensure homes and offices are spotless, healthy, and welcoming. We specialize in residential, janitorial, construction, and vacation rental cleaning while offering a 100% satisfaction guarantee.Our commitment to client-centric service includes flexible scheduling, consistent cleaners, and a 24-hour warranty for any follow-up needs. As a locally owned business, we emphasize integrity, transparency, and community engagement through initiatives like free cleaning services for cancer patients via Cleaning for a Reason. Customer testimonials highlight our punctuality, attention to detail, and ability to exceed expectations across Wilmington and surrounding areas. Our mission is to empower clients to focus on lifes priorities by eliminating the stress of maintaining pristine spaces.
Services
Residential Cleaning
Janitorial Services
Move In-Out Cleaning
Construction Cleaning
Deep Cleaning
Vacation Rental Cleaning
Eco-Friendly Cleaning
Details
- Year established: 2014
Highlights and features
- We use eco-friendly, non-toxic cleaning products safe for homes and offices.
- Our team consists of trained, background-checked professionals with consistent service.
- 100% satisfaction guarantee with a 24-hour warranty for follow-up needs.
- Locally owned and operated with deep community ties in Wilmington, NC.
- Specialized services include construction cleaning, deep cleaning, and vacation rental turnover.
What people say
Thorough and speedy work
Same cleaner every time
Great with pets and kids
Spotless results
Professional and friendly
Services
Residential Cleaning
Our residential cleaning service ensures homes in Wilmington and nearby areas remain spotless with customizable schedules and eco-friendly solutions. We focus on kitchens, bathrooms, floors, and high-touch areas, using non-toxic products safe for families and pets. Our trained team provides consistent, reliable service tailored to individual client preferences, allowing homeowners to reclaim time for personal priorities while maintaining a healthy living environment.
Construction Cleaning
Post-construction cleaning removes dust, debris, and residue from renovations or new builds, ensuring spaces are move-in ready. We handle baseboards, windows, appliances, and flooring with eco-friendly products, adhering to safety standards. Our team specializes in final cleanups for homes and commercial properties, offering flexible scheduling to accommodate project timelines and guaranteeing flawless results.
Vacation Rental Cleaning
We prepare vacation rentals for guest arrivals with thorough turnover cleanings, ensuring kitchens, bathrooms, and living spaces meet hospitality standards. Our service includes linen changes, sanitization, and detail-oriented finishing touches. Flexible scheduling accommodates last-minute bookings, and our team follows property-specific checklists to maintain consistency across Wilmington's coastal rental markets.
Janitorial Services
Janitorial services maintain professional environments with daily or weekly cleaning of restrooms, breakrooms, floors, and entryways. Our discreet, uniformed team works during off-hours to minimize business disruption. Customizable plans address high-traffic areas and commercial spaces, using non-toxic supplies to ensure hygiene without harsh chemical exposure for employees or visitors.
Deep Cleaning
Deep cleaning targets hard-to-reach areas like baseboards, vents, and behind appliances, removing built-up grime and allergens. Ideal for seasonal refreshes, move-in/out scenarios, or post-event recovery, this service restores spaces to like-new condition. Our eco-conscious approach combines thoroughness with safety, prioritizing neglected zones to refresh homes and enhance indoor air quality.
People
Luciana Batista
Founder/Owner
Luciana Batista founded Top to Bottom House Cleaning in 2014, leveraging her background in management, design, and the cleaning industry. She emphasizes eco-friendly practices, employee training, and community engagement through initiatives like Cleaning for a Reason.
Questions
What areas do you serve?
We serve Wilmington, Leland, Wrightsville Beach, Surf City, Southport, Kure Beach, Carolina Beach, and Hampstead.
Do you provide your own cleaning supplies?
Yes, we bring all necessary eco-friendly products and equipment to every service.
Can I request the same cleaner for each visit?
We prioritize consistency and aim to send the same professional for each appointment when possible.
Are your services guaranteed?
We offer a 100% satisfaction guarantee with a 24-hour warranty for follow-up corrections.
What payment methods do you accept?
Payments can be made online through our client portal for convenience.
How do I schedule a cleaning?
Book instantly via our online portal or call us at +1 910 444-3810 to arrange an appointment.
Reviews (6)
Deanna B.
Dec 13, 2021
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Positive:Quality,Responsiveness
I have been with top to bottom for over 5 years! They always provide a great cleaning to my home. Before leaving they ask you to check your home so that if there is something not to your satisfaction, they will fix it immediately. It has been a pleasure having Top to Bottom come to my home twice a month all these years!
Services:Deep clean,Moving clean,Standard clean
I have been with top to bottom for over 5 years! They always provide a great cleaning to my home. Before leaving they ask you to check your home so that if there is something not to your satisfaction, they will fix it immediately. It has been a pleasure having Top to Bottom come to my home twice a month all these years!
Services:Deep clean,Moving clean,Standard clean
Tim Curtis
Oct 14, 2021
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Waited an hour and a half for someone to show for an estimate. At the one hour mark they said they’d been driving 50 minutes meaning they didn’t even leave wherever they were until they were already 10 minutes late. Basically saying their time is more valuable than mine.
Linda Batson
May 26, 2021
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One of the best cleanings I have ever had! The staff was very professional! The booking was very effortless, they arrived on time and dressed very nice. My appointment was confirmed via text message and email and everything was explained to me very well. They use very high quality products, my bathrooms look brand new and they even wiped my wood with special solution. I am very impressed with their professionalism and quality of service. Highly recommended!
Leyla Yanes
May 21, 2021
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Ana and her team at Top to Bottom are an incredible asset that Wilmington is lucky to have! I find myself wishing I could bring them with me to other cities where I need similar services. They are on time, on budget, and always do an incredible job. All of the amazing reviews are no joke, this is a serious operation and they take care of their clients with impeccable attention to detail. I highly recommend anyone in need of a one-time or recurring cleaning, home organization, or house supervisor to give Top to Bottom a call first.
Ann Adams
Mar 06, 2021
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They left cob webs near my ceilings, unplugged my frig and food in it rotted and now there is mold all in it. It stinks horribly. HORRIBLE SERVICE. AND THEY WILL NOT COME BACK AND FIX THE THINGS!
Kurusi Macklemore
Nov 16, 2020
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Terrible experience with this company. Stay away!!! They will take your money and not hold up their end of the deal. Customer service is horrible.
