Business Details
29 Years
experience
Emergency
services
Trusted IT Services & Solutions in Akron, OH
Keystone Technology Consultants has been a trusted leader in managed IT services for over 25 years, serving businesses throughout Northeast Ohio. Founded in 1997 by Greg Cordray, our company was built on the principle of delivering safe, secure, and reliable IT solutions through strong relationships. Our team of experts brings 225 years of collective experience to provide tailored technology strategies that address specific business challenges while maintaining business continuity. We specialize in cloud-based services, cybersecurity, ransomware recovery, and virtual CIO partnerships, ensuring clients can focus on growth without IT interruptions.Our commitment to innovation is matched by our dedication to local communities, with all engineering support provided within 60 minutes of client locations. We maintain a 100% client retention rate through personalized service, proactive problem-solving, and a culture that values helpfulness, trustworthiness, and continuous development. Our mission to 'make a difference for people' drives every decision, from implementing the Entrepreneurial Operating System in 2020 to celebrating our 25th anniversary as an MSP leader in 2022.
Services
On-Going Support
Cybersecurity
Cloud Services
Virtual CIO
AI Solutions
Ransomware Recovery
Details
- Year established: 1997
Highlights and features
- We have 25+ years of experience as Northeast Ohio's leading managed service provider
- Our team brings 225 years of combined IT expertise to every client partnership
- We guarantee local support with engineers within 60 minutes of all clients
- Our 100% client retention rate demonstrates unmatched service reliability
- We implement proactive solutions that prevent 98% of potential IT issues
What people say
24/7 personalized support
No downtime during transitions
Consistent budget predictability
Expert problem-solving
Proactive security measures
Services
On-Going Support
Our 24/7 managed IT support handles all technology needs, whether serving as your complete IT team or co-managing existing infrastructure. This service ensures business continuity through proactive monitoring and rapid response to issues. Clients benefit from consistent support teams who understand their specific technology environment and business requirements.
Cybersecurity
Comprehensive cybersecurity solutions protect against ransomware and other digital threats through advanced threat detection and multi-layered defense strategies. Our approach combines cutting-edge technology with expert analysis to prevent breaches and ensure rapid recovery when needed. Businesses gain peace of mind knowing their data and systems remain secure.
Cloud Services
Cloud-based services enable secure access to files and information from any web-connected device while maintaining enterprise-grade security. Our solutions ensure reliable data storage, seamless collaboration, and scalable infrastructure that grows with business needs. Clients benefit from reduced hardware costs and improved operational flexibility.
Virtual CIO
As virtual CIO partners, we deliver technology strategies aligned with business goals through executive-level expertise and implementation support. This service bridges the gap between technical operations and strategic planning, helping organizations leverage technology for competitive advantage while maintaining operational efficiency.
Ransomware Recovery
Specialized ransomware recovery services provide step-by-step protection plans and rapid response protocols for cyber attacks. Our proven methodology minimizes downtime and data loss through comprehensive backup systems and recovery processes. Businesses gain confidence knowing their critical information remains accessible during emergencies.
People
Greg Cordray
President
Founder of Keystone Technology Consultants in 1997 while attending Ohio State University. Led company evolution from IT training to managed services leadership. Implemented EOS system to enhance team performance and client impact.
Brian Fontanella
Partner
Became partner in 2005 after six years with the company. Played key role in developing recurring monthly service model that defined modern MSP industry. Focuses on strategic growth initiatives and client relationship management.
Questions
What IT services do you offer?
We provide managed IT services including cybersecurity, cloud computing, virtual CIO support, ransomware recovery, and 24/7 technical assistance for Northeast Ohio businesses.
Do you support businesses of all sizes?
Our full managed service suits companies with 15-150 users, while co-managed solutions work for organizations of any size needing specialized IT support.
How quickly can you respond to emergencies?
We guarantee on-site support within 60 minutes for local clients and maintain 24/7 remote assistance to resolve critical issues immediately.
What industries do you serve?
We specialize in manufacturing, healthcare, professional services, and nonprofit sectors, with tailored solutions for each industry's unique technology requirements.
How do you ensure data security?
Our multi-layered security approach combines advanced threat detection, regular system audits, employee training, and comprehensive backup systems to protect against cyber threats.
What makes you different from other IT providers?
We combine 25+ years of experience with personalized service, local support, and a 100% client retention rate that demonstrates our commitment to long-term partnerships.
