Business Details
15 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Cleveland
Founded in 2011 by brothers Brad and Nate Holton, Green Line Solutions was established to address a critical gap in the IT services sector by offering tailored, client-focused technology solutions. Our mission is to revolutionize IT service delivery by prioritizing adaptability and customized strategies over standardized offerings. With over a decade of experience, we specialize in managed IT services, cybersecurity, VoIP phone systems, and cloud solutions, serving small- to mid-sized businesses across 15 states. Our team of experts, averaging over 10 years of industry experience, is dedicated to proactive maintenance, transparent pricing, and innovative problem-solving.We emphasize lifelong learning and partnership, ensuring our clients receive solutions aligned with their unique operational needs. Headquartered in Cleveland, Ohio, we combine local expertise with global tools to deliver scalable, secure, and cost-effective IT infrastructure. Our commitment to excellence is reflected in our 94 Google reviews, where clients consistently praise our responsiveness, technical proficiency, and client-centric approach. By focusing on long-term relationships rather than transactional interactions, we position ourselves as trusted advisors who empower businesses to thrive in a digital-first environment.
Services
Managed IT Services
VoIP Phone Systems
Cybersecurity
Business Continuity
Serverless Solutions
Cloud Migration
Network Monitoring
Disaster Recovery
Microsoft Office 365
IT Consulting
Details
- Year established: 2011
Highlights and features
- We offer over 10 years of experience in IT services.
- Our team consists of certified experts with extensive experience.
- We provide 24/7 personalized customer support.
- We prioritize transparent pricing and honest advice.
- We deliver tailored solutions, not rigid packages.
What people say
Amazing service
Technicians explain everything
Prompt replies
Super knowledgeable
Highly recommend
Services
Managed IT Services
Our managed IT services provide proactive monitoring, maintenance, and support for business infrastructure. We ensure low downtime, high productivity, and seamless operations through 24/7 system oversight. Tailored to small- and mid-sized organizations, our solutions include network monitoring, server maintenance, and cybersecurity.
VoIP Phone Systems
We deliver scalable VoIP phone systems with features like call routing, voicemail-to-email, and unified communications. Designed for Cleveland businesses, our solutions reduce costs, enhance flexibility, and ensure reliable connectivity for remote and on-site teams.
Cybersecurity
Our cybersecurity services include risk assessments, intrusion detection, and disaster recovery planning. We implement enterprise-grade security protocols like role-based access control and encrypted data transmission to safeguard against evolving threats.
Serverless Solutions
We offer serverless computing and co-location services for scalable, secure infrastructure. Our solutions enable automatic scaling, cost-efficient billing, and enterprise-grade security, ideal for cloud-native applications and legacy system migrations.
Business Continuity
Our business continuity services ensure rapid recovery from disruptions through proactive planning and robust backup systems. We help businesses avoid operational downtime caused by cyberattacks, natural disasters, or hardware failures.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity, VoIP phone systems, cloud solutions, and business continuity planning.
Do you serve businesses outside Cleveland?
Yes, we serve clients across 15 states with scalable, remote-ready IT solutions.
Are your support services available after hours?
Our team offers 24/7 support for emergencies and technical issues.
How do you handle pricing transparency?
We provide upfront pricing with no hidden fees or forced service packages.
What industries do you specialize in?
We work with manufacturing, healthcare, finance, hospitality, and municipal sectors, among others.
Reviews (6)
Avril Dalton
Jul 28, 2021
Report
Wonderful company to deal with. Always prompt in their replies and quick to get someone out if needed. Super friendly and professional over the phone and in person and always make you feel like you are valued even if your request/issue is something that turns out to be an easy fix. This company has been a pleasure to deal with and I cannot recommend them enough.
Eric Eversole
Jan 05, 2021
Report
Carlos stepped in it today. He was responsible for getting my new laptop setup to begin my job with my new employer and there priced to be some difficulties on my end. He was an absolute professional. Carlos did whatever it took to make sure everything was in working order and was squared away before moving on. I would recommend Carlos to tackle your tech needs, and if the company has more like him then they're heads and shoulders above the rest. Phenomenal service and great technician. Thanks, Carlos!
Gauntlet Music Group
Oct 09, 2020
Report
I can not thank Brad and his team at Green Line enough for their excellent work. As the GM of a recording studio I needed to make sure we worked with the best IT company in the city, and Green Line is definitely THE BEST. Very professional, great communication, easy to get a hold of when I have questions, they worked very quickly, and went above and beyond taking the time in helping me understand the process of everything we had them install in our facility. They also work with integrity which is rare and I appreciate the most. I can not thank them enough for all of their help and outstanding service
Christine Russo
Sep 29, 2020
Report
Positive:Professionalism,Responsiveness
Great Friendly customer service. We had a nightmare of IT issues going on. Nate was able so solve most of them. Wish we found him sooner. Will definitely use Green Line in the future. He helped make our work environment less stressful.
Great Friendly customer service. We had a nightmare of IT issues going on. Nate was able so solve most of them. Wish we found him sooner. Will definitely use Green Line in the future. He helped make our work environment less stressful.
James Cundiff
Jul 06, 2020
Report
Positive:Professionalism
Craig helped me troubleshoot some issues with a new computer I had purchased for my business. He was very professional, had great insight and solved my issues very quickly. Its good to have such quality IT services that cater to smaller businesses available here in Cleveland.
Craig helped me troubleshoot some issues with a new computer I had purchased for my business. He was very professional, had great insight and solved my issues very quickly. Its good to have such quality IT services that cater to smaller businesses available here in Cleveland.
Kirk Filker
Dec 28, 2019
Report
I have an excellent working relationship with the entire staff at Green Line Solutions. Very prompt to all request and getting IT issues resolved in a timely manner. I am a Production Manager of a job shop and it is very important to have all systems operating as they should so you don't have to think about it. GREAT CUSTOMER SERVICE!
