Business Details
42 Years
experience
Your Hearing Health Partner in Concord & Walnut Creek
Valley Audiology has been dedicated to comprehensive hearing healthcare since 1984, serving patients in Concord, Walnut Creek, and surrounding communities. Our practice focuses on personalized treatment plans tailored to individual needs, from initial hearing assessments to advanced solutions like hearing aids and cochlear implants. With over three decades of experience, we prioritize patient education to empower informed decisions about hearing health. Our team of licensed audiologists and support staff is committed to long-term care, ensuring patients maintain optimal hearing through regular follow-ups and adjustments. We expanded our services to Walnut Creek in 2005 while maintaining our original Concord location, reflecting our deep roots in the community.Every patient interaction emphasizes active listening and compassionate care, recognizing that effective hearing solutions require understanding each person's unique lifestyle and communication needs. Our practice philosophy centers on building lasting relationships, treating patients as partners in their hearing journey rather than one-time visitors. This approach has allowed us to serve multiple generations within the same families, maintaining trust through consistent, high-quality care. We utilize advanced diagnostic tools and stay current with evolving audiological technologies to provide evidence-based solutions. Our commitment extends beyond clinical services to community education about hearing conservation and early intervention benefits.
Services
Audiology
Hearing Loss
Hearing Aids
Cochlear Implants
Pediatric Audiology
Details
- Year established: 1984
Highlights and features
- We've provided audiological care since 1984 with multi-generational expertise
- Our team creates customized treatment plans for individual hearing needs
- We offer compassionate, patient-centered care across two convenient locations
- Our audiologists maintain current certifications in advanced hearing technologies
- We prioritize long-term patient relationships over transactional service models
Services
Hearing Loss
Our comprehensive hearing loss evaluation includes advanced diagnostic testing to identify type and severity. We help patients understand their hearing challenges and develop personalized treatment strategies. Our approach combines clinical expertise with lifestyle considerations to create effective solutions.
Hearing Aids
We offer prescription hearing aids tailored to individual hearing profiles and budget requirements. Our fitting process ensures optimal device performance through precise calibration and follow-up adjustments. We provide ongoing support for device maintenance and troubleshooting.
Cochlear Implants
For severe hearing loss cases, we provide cochlear implant evaluations and post-implantation rehabilitation. Our specialists guide patients through candidacy assessments and coordinate care with surgical partners. We focus on maximizing auditory outcomes through comprehensive follow-up therapy.
Pediatric Audiology
Our pediatric services include newborn screenings and developmental hearing assessments. We specialize in early intervention strategies and family-centered care plans. Our team works closely with parents to implement effective communication strategies for children with hearing challenges.
Online Hearing Test
This convenient digital assessment helps identify potential hearing issues from home. While not a substitute for professional evaluation, it provides preliminary insights that guide follow-up appointments. Results help prioritize care needs and appointment urgency.
People
Leigh Kjeldsen
Audiologist and Practice Owner
Dr. Kjeldsen has practiced audiology since 1984, continuing her mother's legacy at Valley Audiology. She specializes in diagnostic evaluations and hearing aid fittings, combining clinical expertise with personalized care. Her leadership maintains the practice's community-focused approach.
Paige Townsend
Audiologist
Dr. Townsend brings advanced expertise in hearing diagnostics and assistive listening technologies. She focuses on creating practical hearing solutions that align with patients' daily communication needs. Her approach emphasizes patient education and realistic outcome expectations.
Kelly Tremmel-Howell
Pediatric Audiologist
Dr. Tremmel-Howell specializes in pediatric hearing assessments and early intervention strategies. She works closely with families to develop age-appropriate communication plans. Her expertise includes newborn hearing screenings and developmental auditory processing evaluations.
Claire Neal
Audiologist
Dr. Neal provides comprehensive audiological services with emphasis on geriatric hearing care. She specializes in tinnitus management and custom hearing protection solutions. Her patient-centered approach focuses on improving quality of life through better hearing.
Alexis Duenas
Audiology Extern
Ms. Duenas supports clinical operations while completing her doctoral training. She assists with diagnostic testing and device demonstrations under senior audiologists' supervision. Her current studies focus on emerging hearing aid technologies and accessibility solutions.
Questions
What audiological services do you offer?
We provide hearing loss diagnosis, hearing aids, cochlear implants, pediatric audiology, and tinnitus management. Our services include diagnostic testing, device fittings, and long-term follow-up care.
How do I schedule an appointment?
Call our Concord office at (925) 676-8101 or Walnut Creek location at (925) 932-6500 during business hours. We also offer online appointment requests through our website.
Do you accept insurance?
We work with most major insurance providers for hearing assessments and devices. Contact our offices to verify coverage details for your specific plan and discuss available financing options.
What hearing aid brands do you carry?
We offer prescription hearing aids from leading manufacturers, including custom solutions for different hearing loss levels. Our specialists help select devices matching your auditory needs and budget.
How are emergencies handled?
For medical emergencies, call 911 immediately. Our regular business hours are Monday-Friday 9:00am-4:30pm. Leave urgent messages for after-hours callbacks through our contact form.
Do you offer financing options?
Yes, we provide financing for qualifying patients through third-party providers. Discuss payment plans during your initial consultation to find affordable solutions for your hearing care needs.
Reviews (4)
Ralph Blumenthal
Dec 06, 2021
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Valley Audiology is terrific,! The folks (Leigh, Sintia) are helpful, knowledgeable, friendly and easily available. If I have a problem with my hearing aids, I can count on them to help me, I think that is especially important to those of us who depend so much on our hearing aids working properly.
Guy Shawver
Jul 02, 2021
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Transferring to another caregiver is never easy. Leigh and her staff made the process painless. With a new Cochlear implant, I am confident I can get the most out of it with their help.
Roberta Simcoe
Dec 13, 2020
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I am very satisfied with Valley Audiology, with their following of "Best Practices" of the audiology profession, with their care and concern for patients, and with their conscientious conduct during this Covid-19 pandemic.
Silla Taylor
Nov 23, 2020
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At 48 I experienced a neurological illness that resulted in unilateral hearing loss. Valley Audiology guided me through a very confusing time and helped get my hearing and my new aid working in a way that allows me to hear clearly without overamplification that can set off my neurological issues. In 2020, my other ear started experiencing hearing loss and I again turned to this fabulous clinic. Its not just a matter of throwing in a HA and hearing again, there is titration and adjustment of different pitches of sound that the specialist here help account for. The adjustments they offer in followup
