Business Details
7 Years
experience
Your Trusted Mortgage Partner in Memphis, TN
We are a family-owned mortgage lender based in Memphis, Tennessee, dedicated to providing clients with lower mortgage rates and five-star service. Our company was founded in 2019 by Travis Chapman alongside his brother Derek and mother Peggy, combining decades of multi-generational experience in mortgage lending. With over 50 years of collective expertise, we have closed thousands of loans while maintaining a commitment to personalized service and competitive rates. Our stakeholder-driven model eliminates high sales commissions, allowing us to pass savings directly to clients.We pride ourselves on being available when needed, offering responsive communication and handling loans with care. Our team has grown to serve multiple states while maintaining local roots, earning over 200 five-star reviews. Our family's history in real estate dates back to the 1960s, ensuring deep industry knowledge. We blend technology with human touchpoints throughout the loan process, from consultation to closing. Our mission is to support local institutions while delivering exceptional service and rates nationwide.
Services
30 Year Fixed Conventional Loans
15 Year Fixed Conventional Loans
FHA Loans
VA Home Loans
USDA Loans
Jumbo Loans
Cash Out Refinance
Debt Consolidation
Home Equity Loans
Investment Property Loans
Details
- Year established: 2019
Highlights and features
- Family-owned with 50+ years of combined mortgage lending experience
- Rates consistently below national averages based on Mortgage Bankers Association surveys
- Stakeholder-driven model prioritizes client satisfaction over individual commissions
- 200+ five-star reviews from satisfied customers
- Multi-state service with local Memphis roots and community focus
What people say
Five-star service
Saved thousands in interest
Available nights and weekends
Personalized guidance
Quick loan approvals
Services
30 Year Fixed Conventional Loans
Our 30-year fixed conventional loans offer stable rates and predictable payments for homebuyers. These loans suit those with strong credit seeking long-term financing without government backing. Clients benefit from competitive rates below national averages while maintaining flexibility in property types and loan amounts.
FHA Loans
FHA loans provide accessible homeownership opportunities with lower down payments and credit requirements. Ideal for first-time buyers, these government-backed loans combine affordability with our commitment to personalized service. Our team guides clients through the process while maintaining rates below industry standards.
Cash Out Refinance
Cash-out refinance allows homeowners to access equity while securing lower rates. This option benefits those seeking debt consolidation or home improvements. Our streamlined process ensures quick approvals while maintaining competitive pricing and personalized guidance throughout the transaction.
VA Home Loans
We specialize in VA loans for eligible veterans and service members. These zero-down payment loans offer favorable terms with no private mortgage insurance requirements. Our dedicated team understands military service members' unique needs, providing tailored solutions and exceptional service.
Investment Property Loans
Our investment property loans cater to real estate investors seeking portfolio growth. These loans accommodate multiple properties with competitive rates and flexible underwriting. We provide expert guidance on financing strategies while maintaining the same personalized service as our residential programs.
People
Travis Chapman
CEO/President
Travis founded Local Mortgage in 2019 after leading a successful mortgage division at Triumph Bank. With 25+ years in the industry, he combines generational expertise with innovative rate strategies. His leadership focuses on stakeholder-driven service and community impact.
Derek Chapman
Vice President
Derek co-founded Local Mortgage with Travis, bringing 15+ years of mortgage experience. He oversees operations and expansion while maintaining client relationships. His approach emphasizes technology integration and process efficiency without sacrificing personal service.
Chase Newell
Vice President
Chase leads our loan officer team with 10+ years of mortgage expertise. He specializes in client education and complex loan scenarios. His commitment to timely communication ensures smooth transactions for first-time buyers and seasoned investors alike.
Peggy Chapman
CFO
Peggy manages financial operations with 30+ years in mortgage accounting. Her experience spans from local banks to national institutions. She ensures fiscal responsibility while maintaining our stakeholder compensation model that benefits clients through lower rates.
Gracie Chapman
Loan Officer Assistant
Gracie supports our loan team with recent industry experience and fresh perspective. As the fourth generation in the family business, she embodies our commitment to service excellence while assisting clients through every stage of the mortgage process.
Questions
What mortgage rates do you currently offer?
Our current rates are below national averages, with 30-year fixed conventional loans at 5.875% APR. Rates update daily based on market conditions.
Do you offer first-time homebuyer programs?
Yes, we provide specialized first-time homebuyer loans with down payment assistance options and competitive terms tailored to new homeowners.
How does your mortgage process work?
Our four-step process includes consultation, application, processing/underwriting, and closing. Most clients receive same-day preapprovals with electronic document submission available.
Can I refinance my existing mortgage?
Yes, we offer multiple refinance options including cash-out, rate-and-term, and streamline programs to help lower payments or access home equity.
What areas do you service?
We operate in Tennessee, Mississippi, Georgia, Florida, and Colorado, providing local service with competitive rates across these states.
Reviews (5)
Miriam Harrison
Jan 04, 2022
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Worked with Trey and Jordan, they were great, they were calm when I wasn't, and most importantly, they got the loan completed when they said they would! Very easy to work with, highly recommend.
Abhishek Seshappa
Dec 31, 2021
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Austin and his team saved me thousands of dollars in closing costs and loan payments by coming in with a better deal halfway through my closing period and picking up where my other lender left off. Theyve definitely earned my future business as well.
Scott Brady
Dec 06, 2021
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Local Mortgage really knows how to take care of their customers. My experience from beginning to end was truly simple, quick and easy! The customer service from the beginning was the difference that swayed me from another competitor with even lower costs! The communication and timely responses was unmatched. The process was very simple too. I was able to upload all of my documents online. The coordination from several key people within Local Mortgage was great. They did not miss a beat! The underwriting process was not cumbersome at all, which was not my experience in the past with mortgages. The
Brian Atwood
Nov 26, 2021
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We closed 3 loans with Local Mortgage within 6 weeks. The origination process and pricing were incredible - stellar service and responsiveness. I found their rates to be superior to all other options. Processing and closing were a little bumpy at times but the issues were quickly rectified. I would partner with them again in a heartbeat.
Jacy Nichols
Nov 19, 2021
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Absolute great experience. We worked with Peyton Hudson and he went over and beyond to help us. He was extremely knowledgeable throughout the process. Peyton was a great communicator and a pleasure to work with.
