Business Details
50+ Years
experience
Your Trusted Mortgage Partner in Memphis
Crump Mortgage has built a legacy of customer-centric lending since 1921, prioritizing personalized service and financial expertise. Our in-house team of professionals empowers loan officers to deliver same-day approvals, ensuring a streamlined process for homebuyers and refinancers. As one of the largest privately held lenders in the Southern United States, we leverage competitive cost-of-funds to offer customized loan solutions tailored to individual client needs. Recognized as Memphis' #1 purchase loan lender, we maintain a commitment to transparency, timely updates, and stress-free closings, evidenced by our 89% repeat referral rate.Our team's decades of combined experience, including Wall Street expertise and local market knowledge, positions us to provide superior service across Tennessee, Mississippi, Arkansas, and Alabama. By eliminating generic rates and focusing on client relationships over account numbers, we deliver faster answers, lower closing costs, and better rates while maintaining a family-like approach to lending.
Services
Mortgage Loans
Refinancing Options
Purchase Loans
Customized Loan Solutions
In-House Approvals
Details
- Year established: 1921
Highlights and features
- Privately held local underwriter with in-house decision-making
- Customer-first approach with 89% repeat referral rate
- Same-day loan approvals from experienced professionals
- Competitive rates through low cost-of-funds structure
- Stress-free closings with early closing package delivery
Associations and certifications
- NMLS ID 77047
What people say
Excellent service
Smooth process
Highly recommend
Competitive rates
Dedicated support
Services
Mortgage Loans
Our mortgage loans provide tailored financing solutions for homebuyers, offering competitive rates and flexible terms. With in-house underwriting expertise, we ensure timely approvals and personalized guidance throughout the purchase process. Our Memphis-based team specializes in navigating local market requirements while maintaining national lending standards.
Refinancing Options
Customized refinancing solutions help homeowners reduce monthly payments, shorten loan terms, or access equity. Our experienced officers analyze market conditions and individual financial situations to recommend optimal refinancing strategies. Competitive rates are available through our low cost-of-funds structure.
Purchase Loans
Specialized purchase loan programs cater to first-time buyers and experienced homeowners. We offer same-day approvals and early closing package delivery to ensure smooth transactions. Our local expertise covers Tennessee, Mississippi, Arkansas, and Alabama markets with personalized rate options.
Customized Loan Solutions
Individualized loan packages address unique financial circumstances, including non-traditional income sources and special property types. Our Memphis-based underwriters work directly with borrowers to structure creative solutions while maintaining compliance with regulatory standards and long-term financial sustainability.
In-House Approvals
Streamlined in-house approval process eliminates third-party delays through direct communication with our Memphis-based underwriting team. This approach enables same-day decisions and rapid response to market changes, ensuring clients receive timely, accurate loan assessments without compromising compliance standards.
People
Rob Crump
Vice-President | Loan Officer
With 34 years of Memphis mortgage experience, Rob Crump combines financial expertise with personalized service. A lifelong Memphian, he holds a Masters of Divinity auditing program and serves on multiple nonprofit boards, bringing both professional and community-focused perspectives to client relationships.
Andrew O'Fee
Loan Officer
Andrew O'Fee brings Wall Street mortgage-backed securities expertise to Memphis home lending. With 15+ years at Crump Mortgage, his market analysis skills and commitment to stress-free transactions have earned recognition from real estate professionals and repeat clients across the Mid-South.
Judy Stanley
Emerita Retired Loan Officer
Judy Stanley served Memphis mortgage clients for 23 years, earning industry leadership roles and community recognition. Her 50-year financial career included groundbreaking positions with the Memphis Chamber of Commerce and National Football Foundation, leaving a lasting impact on local lending practices.
Questions
How does Crump Mortgage customize loan options?
Our Memphis-based underwriters analyze individual financial situations to create personalized loan structures, considering market conditions, client goals, and local property requirements.
What areas do you serve?
We provide mortgage services throughout Tennessee, Mississippi, Arkansas, and Alabama with local market expertise and regional lending knowledge.
How quickly can you approve a loan?
Our in-house team typically provides same-day loan approvals through direct communication with Memphis-based underwriters and streamlined decision processes.
What makes your closing process different?
We deliver closing packages to attorneys' offices the day before scheduled closings, ensuring all documentation is prepared and verified for a stress-free experience.
How do you maintain competitive rates?
As a large privately held lender, our low cost-of-funds structure allows us to offer competitive pricing while maintaining personalized service and local decision-making.
Reviews (5)
Sylvia Martinez
Oct 18, 2021
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Andy was great to work with! He answered my MANY questions and walked me through each step of the way in a professional, competent and respectful manner. He was accessible to me via email and phone and I never felt he did not have my best interest in mind, specially in this crazy market. I would, and hope to work with him again.
Mandy Gootzeit
Oct 03, 2021
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Rob has made the loan process extremely easy for my client and he is extremely professional & organized. I would highly recommend him for any of my future clients! He is always a phone call or text away.
Jervette Ward
Aug 05, 2021
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Fun might not be the word that comes to mind when one thinks of the mortgage experience, but Andy truly made the experience fun. I enjoyed working with him on my home purchase, and I'm looking forward to working with him again. He went over and beyond to make sure that I was taken care of during the entire process, and even surprised me at my closing with a beautiful piece of artwork for my new home. I would highly suggest him for your mortgage needs!
Manjari Singh
Aug 17, 2020
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We had a very poor experience with this company. They do not clearly state their fees and give false promises of lower interest rates. Despite not delivering on the originally stated savings, they still withdrew money from our account. I do not recommended them to anyone.
Chris Campbell
Jun 14, 2018
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We used Andy with Crump Mortgage to buy our last two houses and he did a great job. Very knowledgeable and dedicated.
