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Your Trusted Mercedes-Benz Dealer in Fayetteville, NY
Mercedes-Benz Of Syracuse has served the Central New York community for decades, evolving from a small showroom into a modern automotive destination. Our mission centers on delivering the pinnacle of luxury, performance, and personalized care with every visit. We combine a climate-controlled showroom, digital retailing tools, and a state-of-the-art service center to meet the needs of drivers in Fayetteville, Syracuse, and surrounding areas. Our team of factory-trained technicians and non-commissioned product specialists ensures every customer receives expert guidance and transparent pricing. As part of the Romano Auto Group, we maintain core values of integrity, innovation, and community investment, supporting initiatives like the Johnny Mac Soldiers Fund and Safe Prom Project.Our service department features 30 climate-controlled bays and Master-Certified technicians who use genuine Mercedes-Benz parts for optimal vehicle performance. We offer nationwide delivery, complimentary loaners, and a digital platform for seamless online purchases. With decades of experience and a commitment to exceeding industry standards, we provide new and certified pre-owned Mercedes-Benz vehicles, comprehensive maintenance, and collision repair services. Our dedication to customer satisfaction extends to flexible financing options, 24/7 roadside assistance, and a transparent buying process with no hidden fees.
Services
Sales
Service
Parts
Collision Center
Premier Express Service
Roadside Assistance
Tire Center
Finance
Certified Pre-Owned
Highlights and features
- We offer decades of experience as a family-run Mercedes-Benz dealership.
- Our state-of-the-art service center features Master-Certified technicians.
- We use only genuine Mercedes-Benz parts for optimal vehicle performance.
- We provide transparent pricing with no hidden fees or surprises.
- We support local charities like the Johnny Mac Soldiers Fund annually.
Services
Sales
Mercedes-Benz Of Syracuse offers a comprehensive selection of new and certified pre-owned vehicles, including sedans, SUVs, and electric models. Our non-commissioned product specialists provide transparent pricing and a streamlined buying process, with options for online purchases and home delivery. We also offer nationwide delivery and on-site trade appraisals within 15 minutes.
Service
Our state-of-the-art service center features 30 climate-controlled bays and Master-Certified technicians who perform routine maintenance and complex repairs. Services include synthetic oil changes, tire rotations, AMG performance tuning, and collision repair, all backed by genuine Mercedes-Benz parts and a 4-year/50,000-mile warranty.
Parts
We provide genuine Mercedes-Benz parts for all vehicle models, ensuring optimal performance and longevity. Our parts department operates during extended hours and offers expert guidance for selecting the right components. All parts meet factory specifications for quality and durability.
Finance
Our finance department offers personalized solutions for customers with varying credit histories. We work with national and local lenders to secure competitive rates and flexible terms. Services include lease-to-own options, extended warranties, and protection plans for comprehensive coverage.
Certified Pre-Owned
Certified Pre-Owned Mercedes-Benz vehicles undergo rigorous reconditioning to factory standards, including vehicle history reports and multi-point inspections. Each CPO model includes an unlimited-mileage warranty for one year, extendable up to two additional years, with 24/7 roadside assistance.
Questions
Can I complete my purchase entirely online?
Yes! Our Express Store allows you to choose a vehicle, value your trade, secure financing, and arrange delivery from your home.
What kind of warranties do you offer?
New vehicles include a 4-year/50,000-mile warranty. Certified Pre-Owned models have one year of unlimited-mileage coverage, extendable for additional peace of mind.
Do you finance customers with bad credit?
We work with lenders to create personalized solutions for customers with less-than-perfect credit. Start with our secure application or speak to a finance manager.
Are service appointments available on weekends?
Yes, our service department is open Saturday mornings until 1:00 PM for maintenance and repairs.
Do you offer loaner vehicles?
Complimentary loaners are available by appointment for vehicles purchased or leased at Mercedes-Benz of Fayetteville.
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Reviews (5)
Amitava Banerjee
Jan 05, 2022
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Great dealership!! Very efficient, professional and courteous staff. It was a pleasure working with Jeff Wall who handled the sale. He was patient and helpful throughout the process from the intial discussions to finally explaining all the features of this new car. I will certainly recommend this dealership to anyone seeking to buy a car.
Caroline J.
Nov 23, 2021
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I had such an amazing time working with Mohamed. He answered all of my questions and made sure everything that I needed it was taken care of. I will definitely be going back! Thank you so much for making this such an amazing experience for me :)
Step
Nov 20, 2021
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We were quite pleased with the prompt service given to us by manager Michael T. The problem we had was minor and after describing our issue, he didn't hesitate to respond with a quick repair and sent us on our way. This is true customer service and satisfaction. Michael.
Tammi James
Nov 03, 2021
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The was my first Mercedes purchase and Jeff Wall of MB of Syracuse made the purchase such an easy and pleasant experience. All of the staff were super friendly and accommodating. Joe from Finance, Mark from Service and even Leigh from Internet Sales personally introduced themselves to me and seemed truly interested in my satisfaction - such a nice touch! Thank you all for your immediate attention to ME and for making sure I was happy from start to finish.
Joseph Galati
Nov 01, 2021
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I called 2 times and left messages for service to call me back after waiting for 15 minutes on hold both times for someone to call me back
Sent an email to nick the manager that was unanswered. Then call and after bouncing back to the receptionist and requesting help I was connected to the sales manager who got Mark from service on the line. Mark was very accommodating, professional and courteous. It took 3 phone calls an an email to have the pleasure of giving you money to service my car.
Thanks
Sent an email to nick the manager that was unanswered. Then call and after bouncing back to the receptionist and requesting help I was connected to the sales manager who got Mark from service on the line. Mark was very accommodating, professional and courteous. It took 3 phone calls an an email to have the pleasure of giving you money to service my car.
Thanks
