Business Details
13 Years
experience
Emergency
services
Trusted Property Management in Asheville, NC
Established in 2013, Rawlings Real Estate Management builds upon the legacy of Bass & Royster Builders, a respected Asheville custom home builder active since 1988. Our company specializes in residential and commercial property management, offering comprehensive services including marketing, leasing, accounting, and maintenance coordination. Led by Broker-in-Charge Bill Rawlings, our team combines over 18 years of industry experience with a commitment to professional integrity and personalized service.We leverage advanced technology to streamline property management processes while maintaining direct communication with property owners and tenants. Our LEED-certified expertise ensures sustainable practices, and our local market knowledge enables tailored solutions for Asheville residents and investors.
Services
Residential Property Management
Commercial Property Management
Leasing Services
Marketing
Accounting Services
Tenant Relations
Maintenance Coordination
Property Inspections
Rental Agreements
Owner Reporting
Details
- Year established: 2013
Highlights and features
- We offer responsive property management services with 18+ years of industry experience.
- Our LEED-certified expertise ensures sustainable property practices.
- We provide direct communication between property owners and managers.
- Our local market knowledge tailors solutions to Asheville's unique needs.
- We combine advanced technology with personalized service approaches.
What people say
Responsive and professional
Exceedingly efficient
Unfailingly obliging
Strong people skills
Exceptional service
Services
Residential Property Management
We manage residential properties with comprehensive oversight of maintenance, tenant relations, and financial reporting. Our team ensures properties maintain value while meeting tenant needs. Owners benefit from transparent accounting and responsive communication.
Commercial Property Management
Specialized management for commercial spaces including lease administration and facility maintenance. We ensure compliance with business regulations while maintaining property value. Clients receive detailed performance reports and proactive issue resolution.
Leasing Services
Our leasing experts market properties effectively to qualified tenants. We handle showings, applications, and lease agreements. The process emphasizes tenant quality and lease compliance to protect owner investments.
Maintenance Coordination
We coordinate timely maintenance and emergency repairs through trusted vendors. Preventative maintenance programs minimize issues while detailed records track all service history. Emergency services available after hours.
Owner Reporting
Comprehensive monthly reporting includes income statements and expense tracking. Owners receive digital access to real-time account information. Transparent documentation ensures clear understanding of property performance and financial status.
People
Bill Rawlings
Owner/Broker-in-Charge
With 18+ years in property management and real estate sales, Bill leads Asheville operations. His LEED certification emphasizes sustainable practices. He relocated to Asheville from Charleston, focusing on community-driven management.
Mark Casson
Property Manager
Bringing 15+ years of local real estate experience, Mark manages inspections and tenant relations. A University of London graduate, he relocated from England in 1990 and contributes musical creativity to Asheville's cultural scene.
Dawn Williams
Property Manager
Licensed in North Carolina since 2021, Dawn handles property management and legal documentation. With project management expertise and paralegal certification, she ensures smooth owner-tenant interactions. A Georgia Southern graduate, she focuses on positive relationships.
Linda Rawlings
Office Manager
With a background in South Carolina rental management, Linda develops operational systems. A College of Charleston graduate, she manages administrative operations while supporting marketing initiatives from behind-the-scenes.
Krystal Frazer
Assistant Property Manager
Returning to real estate in 2024 after teaching internationally, Krystal combines education experience with property management. UNC Greensboro graduate manages owner communications and tenant support with a service-oriented approach.
Questions
What property types do you manage?
We handle residential rentals from single-family homes to multi-unit complexes, plus commercial spaces including retail and office properties across Asheville.
How do you screen tenants?
Our process includes credit checks, employment verification, rental history reviews, and criminal background screenings to ensure qualified, responsible tenants.
What fees do you charge?
Management fees start at 8-10% of collected rent depending on property type. We also charge a tenant placement fee equivalent to one month's rent per lease.
How are maintenance emergencies handled?
Our 24/7 emergency service responds immediately to urgent issues. Non-emergency requests receive same-day evaluation during regular business hours.
Can owners access account information online?
Yes, our secure Owner Portal provides real-time access to financial statements, maintenance records, and lease documents whenever needed.
How often do you provide property reports?
Monthly statements summarize income/expenses. Quarterly market analyses and annual performance reviews help owners make informed investment decisions.
