Business Details
48 Years
experience
Your Trusted Insurance Partner in Tallahassee Since 1978
Founded in 1978 by Douglas M. Croley, our agency began as an exclusive Nationwide Insurance Agency and has evolved into an independent firm representing over 100 insurance carriers. With more than four decades of experience, we specialize in delivering tailored insurance solutions for both individuals and businesses. Our team combines deep industry expertise with personalized service, ensuring clients receive policies that precisely match their needs.We pride ourselves on long-term client relationships, community engagement, and a commitment to excellence recognized through industry and community awards. Our leadership team brings advanced degrees, professional designations, and decades of hands-on experience to every client interaction.
Services
Personal Insurance
Commercial Insurance
Life Insurance
Group Health Insurance
Specialty Insurance
Auto Insurance
Home Insurance
Boat Insurance
Business Owners Policy
Cyber Liability Insurance
Details
- Year established: 1978
Highlights and features
- We offer 40+ years of experience in insurance brokerage services.
- Our independent agency status provides access to 100+ insurance carriers.
- We deliver personalized policies tailored to individual client requirements.
- Our team holds advanced insurance designations and industry certifications.
- We maintain long-term client relationships with multi-generational service.
Services
Personal Insurance
We provide comprehensive personal insurance solutions protecting homes, vehicles, and valuable assets. Our offerings include auto, home, boat, and specialty property coverage for art and jewelry. With access to multiple carriers, we create customized policies that adapt to clients' evolving life circumstances and risk profiles.
Commercial Insurance
Our commercial insurance services safeguard businesses through property, liability, and specialized coverage options. We offer business owners policies, professional liability, cyber insurance, and workers compensation solutions. Our team understands industry-specific risks and helps companies maintain compliance while protecting their operations and assets.
Life Insurance
We offer diverse life insurance products including term, whole life, and variable policies to meet different financial planning needs. Our solutions help clients protect families, implement buy-sell agreements, and create legacy plans. We work with top-rated carriers to ensure reliable long-term coverage options.
Group Health Insurance
Our group health insurance services help businesses provide competitive benefits packages to employees. We assist with plan design, carrier selection, and compliance management. Our expertise covers small and mid-sized business needs, offering access to major providers like United Healthcare and Blue Cross & Blue Shield.
Specialty Insurance
We specialize in hard-to-place insurance solutions for unique risks through specialized markets. Our offerings include event insurance, landlord policies, and niche coverage for specialty properties. We leverage relationships with specialty carriers to protect clients' specific assets and situations that standard policies might exclude.
People
Mary Katharine Croley Lawler
President
President with Master's in Risk Management, Florida State University adjunct professor, and Florida Association of Insurance Agents board member. Holds Associate in Risk Management designation and teaches insurance licensing courses.
John William Will Croley
Vice President
Vice President and former Marine Corps officer with business administration degree from Flagler University. Active in local business advocacy groups and Florida Association of Insurance Agents leadership programs.
Angela Hearl
Senior Vice President
Senior Vice President with 30+ years experience, former insurance licensing instructor, and community leader. Holds management degree from Florida State University and serves as Guardian Ad Litem volunteer.
Douglas M. Croley
Founder
Founder with CPCU and LUTCF designations, 17-time Nationwide Presidents Club winner, and former Gadsden County Commissioner. Built agency from single office to multimillion-dollar independent firm serving clients since 1978.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life), commercial coverage (BOP, liability), specialty policies, and group health insurance through 100+ carriers.
How are you different from other agencies?
As an independent agency since 2009, we offer multiple carrier options rather than being limited to one company's products like traditional agencies.
How can I get an insurance quote?
Request a free quote through our website or contact us directly at (850) 386-1922 to speak with an agent about your specific needs.
What are your office hours?
Our office is open Monday-Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 4:30 PM Eastern Time for in-person visits.
Do you serve clients outside Florida?
While based in Tallahassee, we serve clients across Florida through our network of insurance carriers and digital service capabilities.
Reviews (4)
Brett Morad
Dec 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I had a quick question regarding my policy and Rachel Bruce was quick to get back to me with the information I was seeking. Being in the customer service space myself, I value quick, efficient and professional service. Rachel exemplified all of these traits today when taking my call. Thanks for the great customer service!!!
I had a quick question regarding my policy and Rachel Bruce was quick to get back to me with the information I was seeking. Being in the customer service space myself, I value quick, efficient and professional service. Rachel exemplified all of these traits today when taking my call. Thanks for the great customer service!!!
Russell Homan
Nov 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
This is a great family-owned business. Will Croley is my agent for homeowners, boat, and business liability insurance. He is always responsive and makes sure that I get the best price.
This is a great family-owned business. Will Croley is my agent for homeowners, boat, and business liability insurance. He is always responsive and makes sure that I get the best price.
Joan Terhune
Oct 29, 2021
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Positive:Professionalism
Doug Croley Ins. Services are highly professional in dealing with their clients. They are very upbeat and try to accommodate the client as they can. they try to make sure you are getting the lowest price for your coverage!
Doug Croley Ins. Services are highly professional in dealing with their clients. They are very upbeat and try to accommodate the client as they can. they try to make sure you are getting the lowest price for your coverage!
Margo Marvel
Oct 24, 2021
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Positive:Professionalism,Responsiveness
They took time to review details, made helpful suggestions and explained everything to me.
They took time to review details, made helpful suggestions and explained everything to me.
