Some big-box stores require a subscription to thier support services, and then still charge you a diagnostic fee for walking in the door. That's not how Crossroads IT does business. Our diagnostic fee is a flat $30, and we waive it if you allow us fix the issue. No contracts are needed. The break fix model we employ provides the knowledge and skill that you would expect from a full-time IT department, but at a fraction of the cost.
We detect and remove viruses and malware, verify your components are working properly, and run any updates we can to keep your computer safe and effective. Crossroads IT is proud to serve the very best in technology support and services to Rochester, NY area small businesses and homes. Reliability is what you expect from your technology, but more importantly from your IT provider.
We detect and remove viruses and malware, verify your components are working properly, and run any updates we can to keep your computer safe and effective. Crossroads IT is proud to serve the very best in technology support and services to Rochester, NY area small businesses and homes. Reliability is what you expect from your technology, but more importantly from your IT provider.
Services
About Us
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The most important thing to know about us? Crossroads IT was built with a simple thought in mind: Bring quality IT services to the homes and small businesses of Rochester, NY, and excel at it. That goal was shaped from our personal and professional experiences.' No matter what capacity you need IT, you need to be sure your entrusting the correct partners.
Services
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Having the right IT structure is about experience and preparation. Effective IT admins will be able to prepare for the challenges ahead because they've experienced both the benefits and hardships of information technology. Your technology at home drives much of your everyday life. School, work, and play all run through the hardware, software, and networks that need to stay active and healthy.
Anti-Virus & Maintenance
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Even when you're safe, there are times when your computer is simply not optimized to run its best. In those times, we can help. Crossroads IT offers levels of service to make sure your devices are living their best possible lives. We start with a five-point physical inspection, then begin cleaning your machine inside and out.
Device Repair
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Your investment in your technology deserves qualified professionals to both repair and maintain it. Laptops have unchained the world. They allow productivity to go portable, and keep your professional and personal life on the go without missing a beat. The benefit of being able to work anywhere tests the durability of such complex machines.
Device Upgrades
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Upgrading a computer saves you the time spent configuring all those preferences you spent years getting just right. Upgrading also eliminates file transfers, reinstalling old software, and saves you money from buying a brand new machine. If you feel like your machine is at the end of it's life, contact us about benefits of an upgrade.
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