Business Details
14 Years
experience
Emergency
services
Custom IT & Telecom Solutions for Businesses
ProTel Support has been delivering personalized IT solutions to businesses in the Dallas-Ft. Worth Metroplex for over a decade. Our team specializes in consulting, implementation, and maintenance of telephone systems and network infrastructure, ensuring clients can focus on core business operations without technological hindrances. We serve businesses of all sizes, from small enterprises to large corporations, offering tailored communication solutions. Our commitment to prompt response times, certified expertise, and competitive pricing has earned us long-term partnerships with local businesses. We conduct thorough site evaluations before system installations to align with both short-term and long-term business goals.Our services include traditional and VoIP telephone systems, network design and management, data cabling, and 24/7 technical support. We prioritize customer satisfaction through state-of-the-art technology and personalized service orders. Our team's certifications and experience in telecommunications ensure reliable solutions for voice and data infrastructure. We maintain compliance and security standards while providing cost-effective internet connectivity through major service providers. With physical and mailing addresses in Denton, Texas, we serve the greater Dallas-Ft. Worth area with emergency and scheduled support.
Services
Phone Systems
Network Solutions
VoIP Services
Data Cabling
IT Maintenance
Details
- Year established: 2012
Highlights and features
- We offer 10+ years of local IT expertise in Dallas-Ft. Worth
- Our team provides 24/7 technical support with prompt response times
- We implement certified VoIP and data cabling solutions
- We guarantee personalized service orders tailored to business needs
- Our partnerships with major telecom providers ensure cost-effective solutions
What people say
24/7 technical support
Prompt emergency service
Certified expertise
Personalized solutions
Reliable infrastructure
Services
Phone Systems
ProTel Support installs and maintains traditional digital, VoIP, and hybrid phone systems tailored to business needs. Our solutions integrate with existing infrastructure while supporting future scalability. We evaluate telecom requirements through site assessments to recommend optimal configurations for reliable communication.
Network Solutions
We design, install, and manage business networks including LANs, WANs, and security compliance systems. Our team ensures high-speed internet connectivity through partnerships with major providers while maintaining data security standards. Regular maintenance contracts prevent operational disruptions.
VoIP Services
Our VoIP solutions provide cost-effective communication systems with advanced features like voicemail integration and call routing. We handle transitions from traditional systems to hybrid or full VoIP infrastructure with minimal business downtime.
Data Cabling
We implement Cat 5/6 cabling infrastructure for stable Ethernet and telephone connections. Services include designing cabling layouts for new constructions, server rooms, and modifications to existing systems for improved network reliability.
IT Maintenance
ProTel offers 24/7 technical support with emergency service availability. Our maintenance contracts cover troubleshooting, equipment replacement, and system upgrades to maintain continuous business operations while providing cost predictability.
People
Lonnie Simmons
CEO
Lonnie Simmons leads ProTel Support with over a decade of telecommunications experience. He oversees strategic direction while maintaining hands-on involvement in client relationships and service quality assurance across Dallas-Ft. Worth operations.
Questions
What telecom services does ProTel Support offer?
We provide VoIP systems, traditional phone systems, network design, data cabling, IT maintenance, and 24/7 technical support for businesses in the Dallas-Ft. Worth area.
Do you serve businesses outside Denton, TX?
Yes, we serve the entire Dallas-Ft. Worth Metroplex including emergency service for all locations within our coverage area.
How quickly do you respond to service requests?
We guarantee same-day emergency response and typically complete standard service orders within 24 hours of request submission.
Can you help with network security compliance?
Our team analyzes existing security measures and implements solutions to meet industry compliance standards for data protection and network security.
What payment options are available?
We accept standard business payment methods and offer maintenance contracts with predictable pricing for ongoing IT support needs.
Reviews (5)
Collin Burnett
Oct 28, 2020
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Ive had the pleasure of being a customer of Protel Support for many years! They exude professionalism! Our company trusts them with our phone and I.T. Services. Their staff is incredibly polite and has answered our calls around the clock to help us! I can not think of a company I trust more than Protel Support.
Dee Youngblood
Dec 02, 2018
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We recently moved our offices and ProTel Support was FANTASTIC! The 2 technicians that came out were early, very professional and extremely knowledgeable! They went above and beyond what needed to be done and ensured that everything was working correctly before they left.
Anne Keeling
Jan 30, 2018
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When D&D Sports Med Denton is in need of technical support we can always rely on Protel. Eva has excellent customer service and Robert is always prompt and efficient. Lonnie's high excpectations are displayed in how his business is operated. Thanks for your continued service.
Jaime Rodriguez Jr
Nov 13, 2015
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Here at Dossani, Turnage & Van Hoose, P.C. we value our relationship with Protel Support. They have seen us through an extensive office move as well as day to day operation needs and they have been 100% successful & professional along the way. In the tax & accounting field we can not afford to lose any of our technical systems, luckily we don't have to worry about that with Protel Support behind us.
Chris Revellese
Aug 28, 2015
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ProTel has been extremely beneficial to Crater Communications, Inc. Their work & professionalism is nothing less than superior. The Dallas/Ft. Worth area is a busy one for us and ProTel 's ability to keep up the pace & provide a comfort level of service is something that we have been yearning for. No matter if it is with one month notice or with same day emergency service, it is calming to know that we have ProTel to represent us in Dallas / Ft. Worth.
