Business Details
36 Years
experience
Trusted IT Expense Management & Consulting Services
Founded in 1990, CRG Telecom has established itself as a national leader in telecom expense audit and consulting. Our team of seasoned professionals specializes in navigating the complexities of converged technology services, including data, internet, cellular, and cloud solutions. With Denise Munro leading as Principal Consultant since 1994, we combine decades of experience in technology infrastructure, cost analysis, and project management to deliver measurable savings for enterprise clients. Our approach focuses on creating validated service inventories, optimizing billing processes, and implementing cost-effective technology decisions. Through collaborative client relationships and meticulous attention to contract compliance, we help organizations maintain control over their IT expenditures.Our expertise extends to conducting comprehensive audits, identifying overbilling, and securing refunds while providing ongoing expense monitoring services. With Sonja Skaggs managing project coordination since 2007, we ensure timely execution of data collection, budget tracking, and implementation of cost-saving measures. Our commitment to transparency and client education empowers businesses to make informed technology decisions that align with both technical requirements and financial objectives.
Services
IT Expense Audit
IT Consulting
IT Expense Management
Telecom Audit
Cost Reduction Services
Details
- Year established: 1990
Highlights and features
- 30+ years of specialized experience in IT cost management
- Comprehensive telecom expense audits with refund recovery
- Expert consultants with proven project delivery track record
- Customized solutions for converged technology environments
- Ongoing expense monitoring with monthly reporting
Services
IT Expense Audit
Our IT Expense Audit service conducts comprehensive evaluations of telecom, data, wireless, and cloud expenses. We create validated service inventories, review vendor contracts, identify overbilling, and implement cost-saving measures. Clients receive detailed reports with actionable recommendations for long-term expense optimization.
IT Consulting
CRG's IT Consulting provides expert guidance on communications technology projects. We offer needs analysis, vendor selection, budget planning, and implementation support for VoIP systems, data networks, unified communications, and wireless infrastructure to ensure technical and financial alignment with organizational goals.
IT Expense Management
Our ongoing expense management service tracks monthly IT costs, monitors contract compliance, and validates tax charges. Through regular reporting, we help clients maintain budget control by identifying unexpected cost increases and ensuring implementation of previously approved savings measures.
People
Denise Munro
Principal Consultant
Denise Munro leads CRG Telecom as Principal Consultant with over 25 years of experience in technology infrastructure and cost analysis. She specializes in strategic technology deployment and has delivered numerous cost-effective IT solutions for enterprise clients since 1994.
Sonja Skaggs
Project Manager
Sonja Skaggs has served as Project Manager at CRG Telecom since 2007. She coordinates enterprise projects, develops action plans, and ensures timely execution of client deliverables while maintaining clear communication throughout the project lifecycle.
Questions
What services does CRG Telecom offer?
CRG Telecom provides IT expense audits, telecom cost consulting, and ongoing expense management services for enterprise clients.
How can CRG help reduce IT costs?
We identify billing errors, optimize service usage, negotiate vendor contracts, and implement cost-saving measures across telecom and IT services.
What technology areas do you specialize in?
Our expertise covers converged technologies including data networks, wireless services, cloud solutions, VoIP systems, and unified communications.
How long has CRG Telecom been in business?
We have been providing telecom consulting services since our founding in 1990.
Do you work with national clients?
Yes, we operate as a national consulting firm serving enterprise clients across the United States.
