Business Details
All-in-One Sports Facility Management Software
EZ Facility has established itself as a leader in comprehensive management software solutions for sports facilities, gyms, and fitness centers. Our platform empowers businesses to streamline operations through advanced tools for scheduling, payment processing, client management, and facility optimization. With a user-centric design, our software adapts to diverse needsfrom small personal training studios to large multi-sport complexes.Our team prioritizes continuous innovation, evidenced by features like automated scheduling, real-time reporting, and integrated mobile apps that enhance client engagement. Backed by 99.99% uptime on Amazon Web Services and PCI DSS Level 1 certification, we ensure reliability and security. Our commitment to personalized support and scalable solutions has earned trust from thousands of facilities globally, positioning us as a strategic partner for sustainable business growth.
Services
Online Scheduling
Payment Processing
Facility Management
Client Database
Mobile App Integration
Highlights and features
- 24/7 cloud access with 99.99% uptime reliability
- Customizable solutions for sports and fitness industries
- Integrated payment processing with competitive rates
- Award-winning customer support for seamless operations
- Real-time reporting for data-driven business decisions
Associations and certifications
- PCI DSS Level 1
What people say
Easy to use
Great support
Streamlined operations
Reliable uptime
Time-saving features
Services
Online Scheduling
EZ Facility's intuitive scheduling platform allows businesses to manage facility bookings, staff availability, and client appointments seamlessly. The drag-and-drop interface prevents double-booking while supporting automated reminders and real-time calendar updates. Ideal for sports complexes, gyms, and event venues needing efficient resource allocation.
Payment Processing
Integrated payment solutions enable secure transactions for memberships, rentals, and retail sales. Features include recurring billing, instant invoicing, and multi-channel payment acceptance with real-time financial reporting. Helps businesses maintain cash flow transparency and reduce administrative burdens.
Facility Management
Centralized control over physical assets including courts, fields, and equipment. Generates utilization reports to maximize facility capacity while tracking maintenance schedules. Reduces operational inefficiencies through color-coded scheduling and automated conflict resolution.
Client Database
Comprehensive client profiles track attendance, payment history, and service preferences. Enables personalized communication and targeted marketing campaigns. Enhances customer retention through detailed analytics on client engagement and program participation.
Mobile App Integration
Custom-branded mobile apps provide clients 24/7 access to schedules, payment portals, and facility information. Features include digital membership cards, push notifications, and social media integration. Increases customer convenience and engagement through on-the-go accessibility.
Questions
What types of businesses use EZFacility software?
Our platform serves sports facilities, gyms, fitness centers, community centers, and shooting ranges. It supports operations for multi-sport complexes, boutique studios, and individual training facilities.
Can I process payments through the software?
Yes, we offer integrated payment processing with support for credit cards, debit cards, and ACH transfers. The system handles recurring billing, instant invoicing, and real-time transaction tracking.
Is the software accessible on mobile devices?
Our platform includes a branded mobile app for clients and staff, available on iOS and Android. Features include schedule access, payment processing, and push notifications.
What security measures are in place?
We maintain PCI DSS Level 1 certification with Amazon Web Services hosting. Data encryption, regular security audits, and 99.99% uptime ensure protection of client and business information.
Do you offer customer support?
24/7 technical support is available through phone, email, and live chat. Our team provides implementation assistance, training resources, and ongoing troubleshooting for all platform features.
Can I try the software before purchasing?
We offer free product demonstrations and trial periods. Contact our sales team to schedule a personalized demo and explore the platform's capabilities for your business.
Videos
Reviews (3)
Arianna F.
Sep 06, 2017
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Great software and amazing customer service all around! We've been using EZFacility for 7 years and are truly happy! The software has so many great features that it will allow you to run your day to day business with ease! Thank you EZ!
Kristen Sommer
Sep 04, 2017
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Greatly unsatisfied. Customer service rarely gets back to you about issues you need resolved. If you don't follow up, good luck seeing a resolution. Bugs take a month to fix, if not longer. Very rarely have my company's concerns & issues - maybe 1/10 issues- been resolved and cleared. The reports don't function properly. Tech Support is only open 5 days a week and not for nearly enough hours. We've had multiple bugs and not much seems to happen. I actually know all of tech support workers by name now, due to how often I need to place service calls. I'd switch services in a heartbeat, but I'm afraid
Kevin D'Angelo
Aug 26, 2017
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5+ years with EZFacility and they keep on adding some great features that have allowed my business to keep on growing. My customers have the ability go online and rent my batting cages which is a great online rental feature that EZ made. They can even buy a membership online that our business offers. The new self-service that was recently launched allows for my customers to do all of this and the feedback has been positive on the new look and feel! Thank you for making my day to day a lot easier with all these cool features you guys have done in my time with you guys!
