For more than 20 years, iQmetrix has been passionate about creating great experiences for telecom retailers and their customers. Our founders began in wireless with the founding of Jump.ca, a Saskatchewan-based telecommunications company. They quickly recognized that retail management solutions on the market could not meet the needs of telecom companies.
Industry retailers have specific needs that can't be supported by a blanket retail software. Now an enterprise-level company with 450-plus employees, iQmetrix has evolved to support retailers across North America with offices in both Canada and the United States. The iQmetrix ecosystem powers enterprise-scale carriers as well as small-and-medium telcos and enables them to achieve their strategies for profitability and growth.
Industry retailers have specific needs that can't be supported by a blanket retail software. Now an enterprise-level company with 450-plus employees, iQmetrix has evolved to support retailers across North America with offices in both Canada and the United States. The iQmetrix ecosystem powers enterprise-scale carriers as well as small-and-medium telcos and enables them to achieve their strategies for profitability and growth.
Services
Retail management, omnichannel, and point-of-sale solutions designed for telecom retailers to maximize operational efficiency, deliver a unified experience, and enable customers to buy anywhere. Success in the face of changing consumer expectations and intense competition hinges on the ability to be agile, forward-thinking, and informed to make intelligent decisions.
Retail Management
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In telecom, a powerful retail management solution is essential. From running the basics of your business to enabling a multi-channel supply chain to integrating all solutions in your stack, an underperforming RMS will hold you back. The iQmetrix Retail Management System increases operational efficiencies in every area with strong back-of-house solutions.
Inventory Management
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Effective inventory management is all about having it right: the product, the timing, and the pricing need to be aligned to be able to achieve telecom success. The iQmetrix Inventory Management & Supply Chain solution effectively controls telecom stock.
Whether your store needs full inventory and supply chain management or integrated processes and systems, it deserves a robust solution that will provide the highest degree of customer satisfaction and maintain a competitive advantage.No matter your needs, iQmetrix's inventory management solution is centrally managed across all platforms and channels: a truly unified inventory operation.
Whether your store needs full inventory and supply chain management or integrated processes and systems, it deserves a robust solution that will provide the highest degree of customer satisfaction and maintain a competitive advantage.No matter your needs, iQmetrix's inventory management solution is centrally managed across all platforms and channels: a truly unified inventory operation.
Data & Analytics
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When the right data is ready for analysis, your business can optimize every area for peak performance. Seeing your business as a whole, means you have a stronghold on the retail environment. By keeping the experience in view, your stores can maximize efficiencies, reduce costs, optimize stock, forecast demand, manage customers, track employee performance, or whatever retail data matters to you.
Employee Management
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Whether they're on the front lines or working behind the scenes, employees are what make telecom retail businesses successful. Increasing engagement starts with a module that creates and edits employee profiles, groups, security roles, commissions, attendance, schedule, reporting, and more. It gives employees the confidence that their efforts to go above and beyond will not go unnoticed.
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