Business Details
Emergency
services
24/7 Insurance Solutions in Round Rock
Established as a trusted provider of comprehensive insurance solutions, our agency has served the Round Rock community for over two decades. Led by Billy Moore, a third-generation State Farm Agent with 23 years of experience, we specialize in delivering personalized auto, home, life, and business insurance products tailored to individual needs. Our team prioritizes client relationships, having supported over 10,000 policyholders while maintaining a 4.9/5 Google rating.We operate 24/7, offering emergency assistance and localized expertise in Texas relocation insurance needs. Our commitment to transparency, ethical service, and community engagement has solidified our reputation as a reliable insurance partner.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Personal Articles Insurance
Highlights and features
- Third-generation State Farm Agent with 23 years of Texas insurance experience
- 24/7 availability for emergency insurance needs and policy assistance
- Specialized expertise in helping new Texas residents establish insurance coverage
- Proven track record serving 10,000+ satisfied policyholders in Central Texas
- Immediate response team for urgent insurance modification requests after hours
What people say
Best of the best
Very responsive
Took care of us quickly
Truly have best interests
Always there to help
Services
Auto Insurance
Our auto insurance policies protect against financial loss from vehicle damage, liability claims, and uninsured motorists. We offer customizable coverage options including collision, comprehensive, and roadside assistance. Our 24/7 service team helps clients modify policies or file claims at any time, with specialized expertise in Texas-specific coverage requirements.
Homeowners Insurance
We provide comprehensive home insurance covering property damage, personal liability, and additional living expenses during repairs. Our agents help clients determine appropriate coverage limits based on property value and risk factors. Specialized endorsements protect high-value items like jewelry and electronics.
Life Insurance
Our life insurance solutions include term and permanent policies to protect families' financial futures. We offer coverage options with flexible premium structures and cash value accumulation features. The agency maintains licensing in life, accident, and health insurance to provide comprehensive protection strategies.
Business Insurance
Tailored insurance packages protect Texas businesses from property damage, liability claims, and operational disruptions. Our commercial policies cover general liability, property protection, and workers' compensation as needed. We specialize in creating bundled solutions for small to mid-sized enterprises in Central Texas.
Pet Insurance
We offer pet insurance plans covering veterinary expenses for accidents, illnesses, and chronic conditions. Our policies include coverage for hereditary conditions and routine care options. The agency partners with leading pet insurance providers to offer customizable plans for dogs and cats.
People
Billy Moore
Agent
Third-generation State Farm Agent with 23 years of insurance experience. Licensed in property, casualty, life, and health insurance. Recognized as National Convention Qualifier and Legion of Honor member. Specializes in Texas relocation insurance solutions.
Ivan Mora
Office Manager
Licensed office manager (#2289122) with primary responsibility for policy administration and client relations. Coordinates team workflow to ensure efficient insurance service delivery for residential and commercial clients.
Juan Bravo De Rueda
Office Representative
Licensed office representative (#2478837) assisting clients with policy modifications, claims processing, and insurance product education. Provides bilingual Spanish-English support for Round Rock community members.
Marina Evans
Office Representative
Licensed insurance professional (#2412145) specializing in customer service and policy documentation. Previously worked in auto claims at State Farm for 14 years before transitioning to the agent role in 2019.
Dianne
Assistant
Experienced insurance assistant recognized in client testimonials for exceptional service. Coordinates policyholder communications and supports agent with Texas-specific insurance compliance requirements.
Questions
What insurance products do you offer?
We provide auto, home, life, business, and pet insurance policies with customizable coverage options.
Are you available for emergencies after hours?
Yes, our team provides 24/7 service including calls, texts, and policy modifications.
How can you help Texas newcomers with insurance?
We specialize in relocating insurance policies from other states with seamless Texas-compliant coverage.
Can I file insurance claims online?
Yes, use our website to start claims or contact our office directly for immediate assistance.
How do I modify my insurance policy?
Speak with our licensed representatives in-office or call 855-733-7333 for policy changes.
What's covered under home insurance policies?
Standard policies cover structural damage, personal property loss, and liability protection with optional enhancements.
Reviews (4)
Moon Ho Hong
May 23, 2021
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Mr. Moore is a very professional third generation agent and very friendly. 24/7 from the state farm agent? He is the man.
Traci Foley
Aug 09, 2020
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Billy is very professional and knowledgeable about his products. Was nice to deal with someone who had our best interests. He found we were not insured properly with our old company. Thanks Billy
Heather H.
May 22, 2020
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Cancelled policy for 2 accidents in 2 years but waited over a year from the last accident (8/29/19) to cancel the policy. They stopped covering me as of 9/14/20. Unsure why they took so long to cancel. Claims they mailed a letter notifying me of the cancellation but I never received it. As this cancellation came out of the blue and so long after the last accident I think my local agent's office should have reached out personally regarding the cancellation. Disappointed in state farm in general but also disappointed this office. 0 empathy regarding the confusion caused regarding when and why my
Emma Herrington
Nov 19, 2019
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Well, I love State Farm. Billy Moore and his team always take care of us quickly, effectively and will a smile. Love it and I'm not switching my insurance company.
