Business Details
17 Years
experience
Emergency
services
Instant Language Interpretation Services for Healthcare & Legal Settings
Paras and Associates has been at the forefront of language interpretation technology since 2009, delivering innovative solutions that bridge communication gaps in critical environments. Our flagship product, ALVIN (All Languages Video Interpreter Network), provides instant access to professional interpreters through automated video and telephone systems. Designed for hospitals, courts, and emergency services, ALVIN ensures immediate language support without the delays of traditional interpreting services. Our technology integrates seamlessly with existing infrastructure, allowing organizations to utilize in-house interpreters while accessing a broader network for less common languages.Backed by partnerships with certified educational institutions and commercial language providers, we offer comprehensive support for system installation, maintenance, and interpreter training. Clinicians and healthcare administrators consistently report improved efficiency, cost savings, and enhanced patient care quality through our solutions. With a proven track record of increasing interpreter productivity by over 400%, we remain committed to advancing accessible, secure, and efficient communication technologies. Our team combines technical expertise with deep industry knowledge to deliver reliable, scalable systems tailored to the evolving needs of multilingual environments.
Services
Video Interpretation
Telephone Interpretation
Healthcare Solutions
Court Services
Network Collaboration
Details
- Year established: 2009
Highlights and features
- Instant interpreter matching reduces wait times by 400%
- 24/7 access to 200+ languages including American Sign Language
- Secure video connections for confidential communications
- Clinician-approved system with proven patient care improvements
- Cost-effective solution using existing in-house interpreters
What people say
Improved patient services
Speeds up the process
Love this interpretation project
Improved quality of care
Increased interpreter efficiency
Services
Video Interpretation
Our video interpretation service provides immediate face-to-face communication with professional interpreters through mobile units. Clinicians initiate requests with a button press, connecting to in-house interpreters or networked professionals. The system ensures secure, high-quality video connections for accurate communication in critical healthcare and legal settings.
Telephone Interpretation
Telephone interpretation offers instant voice communication with language professionals through integrated call center technology. The system routes requests to available interpreters while maintaining security and confidentiality. This solution provides cost-effective access to 200+ languages with seamless integration into existing communication infrastructure for healthcare and legal institutions.
Healthcare Solutions
Our healthcare solutions deliver immediate language access at every patient care point through networked video and telephone systems. The technology optimizes interpreter efficiency by eliminating physical movement between clinics. Hospitals benefit from reduced operational costs while maintaining compliance with language access regulations through secure, auditable communication channels.
Court Services
Court services provide instant access to certified legal interpreters through secure video and telephone connections. The system ensures timely communication in multilingual legal proceedings while maintaining evidentiary integrity. Courts benefit from reduced delays and improved access to justice through 24/7 availability of specialized language professionals.
Network Collaboration
Network collaboration enables healthcare systems to share interpreter resources across facilities through integrated technology platforms. This solution expands language coverage while reducing costs through economies of scale. Participating institutions maintain control over their interpreter networks while accessing expanded capabilities during peak demand periods.
People
Fernando Gargano
CEO
Fernando Gargano leads Paras and Associates' strategic vision for language interpretation technology. With extensive experience in healthcare communication systems, he oversees product development and business growth while maintaining focus on innovative solutions for multilingual environments.
Libby Harding
Board President & COO
Libby Harding manages daily operations and board relations at Paras and Associates. Her leadership ensures efficient implementation of ALVIN systems across healthcare networks while maintaining compliance with industry standards for language access and patient care quality.
Katherine Chan
CTO/Ops Director
Katherine Chan directs technology development and operational implementation for ALVIN systems. She oversees technical integration with healthcare infrastructure and ensures continuous improvement of video interpretation technology through innovation and user feedback analysis.
Questions
What is ALVIN™ and how does it work?
ALVIN™ is an automated video and voice call center that instantly connects users with professional interpreters. Clinicians initiate requests through mobile units, which route to in-house interpreters first, then networked hospitals, and finally commercial providers if needed.
Which languages does ALVIN™ support?
ALVIN™ provides access to 200+ languages including American Sign Language. The system prioritizes in-house interpreters for common languages while connecting to networked resources for less frequently requested languages through integrated technology platforms.
How does ALVIN™ improve healthcare communication?
ALVIN™ reduces interpreter wait times from hours to minutes, improving patient care quality and clinician efficiency. The system increases interpreter productivity by 400% through virtual connections that eliminate physical movement between clinics.
Is ALVIN™ secure for confidential communications?
Yes, ALVIN™ ensures secure video connections for confidential communications. While some users prefer video verification over telephone interpretation, the system maintains strict security protocols for all language access requests in healthcare and legal settings.
Can multiple hospitals share ALVIN™ resources?
Yes, ALVIN™ enables network collaboration where hospitals share interpreter resources across facilities. This creates economies of scale, expands language coverage, and ensures continuous service availability through interconnected healthcare systems.
How is ALVIN™ implemented in healthcare facilities?
Paras and Associates provides complete implementation support including system installation, interpreter training, and network integration. The technology works with existing infrastructure, requiring minimal changes to current workflows while adding immediate language access capabilities.
