Business Details
23 Years
experience
Your Trusted Used Car Dealer in Shelby, NC
Since 2003, 5 Star Auto Sales has been a family-owned and operated used car dealership serving Shelby and the surrounding areas. Our commitment to quality vehicles and personalized service drives every decision we make. We specialize in hand-selecting reliable pre-owned vehicles that meet our rigorous standards, ensuring every car we sell reflects what we ourselves would drive. Our unique Buy Here Pay Here financing program removes traditional credit barriers, offering opportunities to customers regardless of credit history. We prioritize transparency, thoroughly inspecting every vehicle to identify potential issues before sale.Our team, led by Robbie and Nikki Ledbetter, combines decades of automotive expertise with a deep understanding of local market needs. We maintain a curated inventory of late-model vehicles priced competitively, with flexible appointment scheduling for personalized shopping experiences. Our focus on community needs extends to accommodating customers facing financial challenges through tailored financing solutions. Every vehicle undergoes comprehensive evaluation to ensure roadworthiness before reaching our lot. Our dealership operates with integrity, avoiding hidden fees while maintaining open communication with every customer.
Services
Used Car Sales
Buy Here Pay Here Financing
Vehicle Inspections
Credit Application Assistance
Appointment Scheduling
Details
- Year established: 2003
Highlights and features
- Family-owned since 2003 with proven automotive expertise
- Buy Here Pay Here program accepts all credit types
- Vehicles undergo rigorous pre-sale inspections
- Personalized shopping appointments available weekdays
- Specialists in helping customers with financial challenges
Services
Used Car Sales
We offer a curated selection of late-model used vehicles that meet our strict quality standards. Each car undergoes comprehensive inspection to ensure reliability. Our inventory includes various makes and models priced between $7,500 and $12,500, with transparent pricing and no hidden fees.
Buy Here Pay Here Financing
Our unique financing program accepts all credit types, including no credit or past financial challenges. Customers can complete credit applications directly at our dealership. This flexible payment option allows personalized terms without traditional bank requirements, making car ownership accessible to more people.
Vehicle Inspections
Every vehicle receives thorough mechanical and safety inspections before sale. Our team checks for potential issues that could affect performance or safety. This process ensures customers receive reliable transportation while minimizing post-purchase maintenance concerns through proactive problem identification.
People
Robbie Ledbetter
Co-Owner
Co-owner with 20+ years automotive experience. Personally inspects every vehicle before purchase. Focuses on quality control and customer satisfaction through transparent sales practices.
Nikki Ledbetter
Co-Owner
Co-owner managing customer relations and financing programs. Specializes in helping clients with credit challenges. Brings personalized approach to every customer interaction through active listening and tailored solutions.
Questions
What financing options are available for bad credit?
Our Buy Here Pay Here program accepts all credit types, including no credit or past financial challenges. We work directly with customers to create personalized payment plans.
How do you ensure vehicle reliability?
Every car undergoes comprehensive mechanical inspection and safety checks. We address any identified issues before vehicles reach our lot to guarantee roadworthiness.
Can I schedule a private appointment?
Yes, we offer weekday appointments for personalized shopping experiences outside regular business hours to accommodate different schedules.
What areas do you serve?
We primarily serve Shelby and Forest City, NC, with customers traveling from surrounding areas for our quality vehicles and personalized service.
Reviews (5)
Leanne Murriel
Apr 18, 2021
Report
Kinda in between about them, had great communication over the phone, we talked about my down payment amount, and some other stipulations that I agreed upon over the phone. Did a credit application. Drove there the next day, test drove the car, I was so happy and in need. After test driving, everything literally changed in the blink of an eye and was asked for double the amount of the down payment that I offered which was basically 3 times the asking down payment amount. Geesh, like... we literally talked the day before. Im not sure what happened. Especially with emails and constant communication
Sherry Stroud
Oct 08, 2020
Report
Im thinking about getting another car with them I bought my Toyota Camry 2005 from them had my car now for 3 years I only had Lil problems that any car gets after having it for so long that was fixable I love my car . . My mom also bought a car from there now she has another one with them n she should be bout done paying it off my cousin has one with them my dad & step mom has one with them . . I think they are good people to deal with and they do try to help you out the best way they can
Bobbie Taylor
Nov 09, 2019
Report
My review must have been deleted. My fiance bought a car from Nikki, the check engine light came on after a few hours of driving it. The clutch needs replaced, the CD player doesn't work. Nikki said, "the car was fine when they had it." After my first review I posted, Nikki calls my fiance during his work hours to tell him, "your girlfriend needs to get her facts straight!" They argued a minute on the phone with it ending in, "are you threatening me" to "at the end of the day, you're still a used car salesman." Then Nikki hung up on him.
Nikki doesn't take criticism very well, she's very arrogant
Nikki doesn't take criticism very well, she's very arrogant
Greg Wagner
Aug 01, 2019
Report
The people here are amazing. Very easy going and helpful. We needed a vehicle and just dont have the credit for a huge down payment and get a junk car like other places. At 5 Star, they work with you and get you into a car that you actually like and enjoy. I would recommend this to anyone.
Lesley Crank
Jul 21, 2019
Report
I have bought several cars here. These are truly great people to purchase a car from! I was never disappointed! The great thing is you can tell them what you are looking for and they will do their best to find it for you!! Thanks 5 Star and of course Ill be back again!!!!!!!!
