Business Details
27 Years
experience
Trusted Medical Practice Management Solutions
Integrated Physicians Management Services (IPMS) has been a trusted partner for healthcare providers for over 25 years. Our rigorous approach to medical practice management simplifies revenue cycles, enhances compliance, and addresses financial challenges, allowing physicians to focus on patient care. With a team of certified professionals, we deliver tailored solutions in revenue cycle management, coding, financial planning, and HR services.Our commitment to exceeding client expectations is reflected in our 5%+ revenue growth guarantee for clients. Headquartered in East Hartford, CT, we serve practices across the U.S., combining industry expertise with personalized service to drive operational efficiency and financial success.
Services
Revenue Cycle Management
Coding Services
Compliance Management
Financial Planning
Human Resources
Details
- Year established: 1999
Highlights and features
- We guarantee at least 5% revenue growth for healthcare practices.
- Our team includes Certified Professional Coders (CPC) and auditors.
- 24/7 personalized support for revenue cycle and compliance needs.
- Proven expertise in payer credentialing and contract negotiations.
- Tailored HR and financial management solutions for medical practices.
What people say
Superb service
Exceptional job
Highly recommend
Proactive support
Revenue growth
Services
Revenue Cycle Management
Our Revenue Cycle Management optimizes claims processing, reduces denials, and accelerates reimbursements. Dedicated Account Managers ensure accurate billing from charge capture to final payment. Clients report at least 5% revenue growth after switching to IPMS, with streamlined workflows and transparent reporting.
Medical Coding
Certified Professional Coders (CPC) deliver accurate ICD-10 coding to maximize reimbursements. We minimize audit risks through documentation reviews and compliance audits. Our team specializes in complex specialties, ensuring full revenue capture while adhering to regulatory standards.
Compliance Management
Compliance programs safeguard against fraud and penalties. We conduct risk assessments, RAC audit defense, and staff training. Dual-certified auditors (CPC/CPMA) identify vulnerabilities and implement corrective actions to maintain HIPAA, OIG, and Medicare compliance.
Financial Management
Cash flow optimization and strategic budgeting reduce financial risks. Services include payroll administration, accounts payable oversight, and tax planning. We provide actionable financial reports to support data-driven decisions for practice sustainability.
Human Resources
End-to-end HR solutions cover recruitment, benefits administration, and policy development. We ensure ACA, OSHA, and Workers' Compensation compliance while improving employee engagement through tailored training and mediation services.
People
Liz Dickman
Chief Executive Officer
Liz Dickman has served as IPMS CEO since 2014, growing the company from a Controller role since 1999. She oversees strategic direction and client relationships, leveraging 25+ years of healthcare management experience.
Melanie Frye
Chief Operating Officer
Melanie Frye leads revenue cycle operations with 20+ years of expertise. She manages business onboarding and ensures service delivery excellence across IPMS's client portfolio.
Emilia Grochowska
Director of Finance
Emilia Grochowska directs IPMS's accounting team, overseeing financial operations since joining in 2009. Her leadership ensures accurate reporting and fiscal compliance for clients.
Cynthia Ambrose
Human Resources Manager
Cynthia Ambrose manages HR operations with 30+ years of administrative experience. She develops employee policies and benefits programs tailored to healthcare practices.
Lisa Powell
Financial Systems Administrator
Lisa Powell administers IPMS's practice management systems, utilizing 40+ years of medical billing expertise to optimize financial workflows since 1988.
Questions
What healthcare management services do you offer?
We provide revenue cycle management, coding compliance, financial planning, HR solutions, and audit support tailored to medical practices.
How do you ensure billing accuracy?
Certified coders and Account Managers use ICD-10 expertise, documentation reviews, and audit processes to guarantee clean claims and compliance.
Can you help with payer credentialing?
Yes, we handle complete payer credentialing, CAQH updates, and Medicare revalidations to prevent revenue loss from delayed approvals.
Do you support small practices?
We serve practices of all sizes, offering scalable solutions from solo providers to multi-specialty groups nationwide.
How do you handle compliance audits?
Our dual-certified auditors (CPC/CPMA) conduct risk assessments, defend against RAC audits, and implement corrective action plans.
What payment methods do you accept?
Clients use our secure Pay My Bill portal for online payments; specific payment methods depend on individual practice arrangements.
