Business Details
24 Years
experience
Your Trusted Hot Tub Experts on Cape Cod
Cape Cod Aquatics was founded in 2002 by Jim and Michele Treese with a commitment to quality work and exceptional customer service. As the exclusive dealer for Jacuzzi and Nordic hot tubs on Cape Cod, Nantucket, and Martha's Vineyard, we combine cutting-edge technology with proven reliability to meet diverse customer needs. Our team of certified Jacuzzi-trained technicians provides comprehensive service and repair solutions, ensuring worry-free ownership through in-house warranty work and biennial re-certification.We prioritize customer satisfaction by offering year-round retail supplies, personalized consultations, and a showroom featuring hands-on testing. Our dedication extends beyond business through community initiatives supporting veterans and local organizations, reflecting our belief in service beyond sales. With over two decades of experience, we maintain industry leadership through innovation, rigorous quality standards, and a focus on creating lasting customer relationships.
Services
Hot Tub Sales
Service & Repair
Maintenance Programs
Winterization Services
Disposal & Removal
Chemical Supplies
Showroom Consultations
Warranty Work
Pool Installations
Veteran Support Programs
Details
- Year established: 2002
Highlights and features
- We offer 20 years of specialized hot tub expertise since 2002
- Our team includes certified Jacuzzi-trained technicians
- We provide in-house warranty service with no outsourcing
- We support local veterans and community organizations
- We carry a full line of hot tub chemicals and supplies
What people say
Expertise and service
Great service
Knowledgeable and responsive
Outstanding customer service
Quick repairs
Services
Hot Tub Sales
We offer exclusive Jacuzzi and Nordic hot tub models designed for therapeutic hydrotherapy and modern comfort. Our showroom features hands-on testing opportunities with expert guidance to help customers select the perfect fit for their lifestyle and space requirements. Each purchase includes comprehensive support from selection through installation.
Service & Repair
Our certified Jacuzzi-trained technicians provide comprehensive repair and maintenance services for all makes and models. We handle warranty work in-house with guaranteed quality standards while maintaining 2-year re-certification protocols to ensure technical expertise and customer satisfaction through reliable solutions.
Winterization Services
We offer professional winterization to protect hot tubs during off-season periods. This includes complete water analysis, system flushing, and component protection to maintain equipment integrity. Our technicians follow industry best practices to ensure trouble-free operation when reactivating systems in warmer months.
Disposal & Removal
We provide complete hot tub removal and disposal services with environmentally responsible practices. Our team handles all aspects from disconnecting equipment to transporting old units, ensuring proper recycling while maintaining property safety and minimizing disruption to customers' spaces.
Pool Installations
We specialize in therapeutic pool installations for veteran support programs. Our projects include customized accessibility features and specialized therapy equipment. These installations follow strict quality standards while collaborating with organizations to create accessible rehabilitation environments for injured service members.
People
Jim Treese
Co-Founder
Co-founded Cape Cod Aquatics in 2002 with Michele Treese, building a business focused on quality products and exceptional customer service through 20+ years of industry experience and community engagement.
Michele Treese
Co-Founder
Co-founded Cape Cod Aquatics in 2002 with Jim Treese, establishing a customer-centric business model that emphasizes technical excellence and community support through veteran-focused initiatives and local partnerships.
Questions
What hot tub brands do you carry?
We are the exclusive dealer for Jacuzzi and Nordic hot tubs on Cape Cod, Nantucket, and Martha's Vineyard, offering their full product lines with expert consultation.
Do you service non-Jacuzzi/Nordic hot tubs?
Yes, our certified technicians service most makes and models, providing comprehensive maintenance and repair solutions for all hot tub brands with factory-trained expertise.
What service hours do you offer?
Our service department operates Monday-Friday 9am-4pm. We perform all warranty work in-house with certified technicians available for scheduled maintenance and repairs during these hours.
Do you offer chemical supplies?
Yes, our retail store carries a complete inventory of hot tub chemicals and maintenance supplies year-round to help customers maintain optimal water quality and equipment performance.
What community initiatives do you support?
We support veteran therapy pool projects, local food banks, and youth sports programs through equipment donations and volunteer work, reflecting our commitment to community service since 2002.
Videos
Reviews (4)
Scott Yelle
Dec 19, 2020
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The owners of CCA took what could have been a very bad situation and went to bat with Jacuzzi and made it a great one! Thank you to both you for your help and for fighting for the small guy. Great place for your next hot tub!
Denise Montgomery
Jul 18, 2020
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Our hot tub was originally purchased from Cape Cod Aquatics by the previous owner of our home. We have continued to have them maintenance it for almost 6 years now. Yes, there is usually a wait for spring set up and winter shut down, but that is to be expected. Of course, everyone wants it done around the same time. We have been very happy with their service and communication. Everyone we have met is knowledgeable and helpful. And, when it's time for a new one, we will get it from them. For now, they keep helping us make this one last by keeping it properly maintained. Thanks guys!
Len Halio
Jul 23, 2018
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We've had these folks close our hot tub in the fall and open it again in the spring for a few years now. Each time they came to open it, there always seemed to be some issue. This last time, when they came, late as usual, they failed to fix it. They claimed they needed a part (which they said had at the shop) and would be back in about a week. When I called to find out what was wrong and why it would take so long to get back, instead of a call back with some answers, I got a call from their "service manager" indicating that they were going to "terminate the relationship because we were rude and
Mary Kirwin
Dec 10, 2017
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We bought our jacuzzi five years ago approximately. Jim was helpful and informative as was Michele. Past August we had an issue. Sent someone immediately. The repair guy was great, very professional and knew his product. All is fixed and tub is running great this bitter cold winter. I would recommend this company. Thank you.
