Business Details
12 Years
experience
Your Trusted IT and Telecom Partner in Chicago
Established in 2014, we are an award-winning technology solutions provider dedicated to simplifying IT and telecom management for businesses. Our team acts as an extension of your organization, offering customized solutions that optimize performance while minimizing downtime. With expertise in cloud services, managed IT, and telecom infrastructure, we serve businesses of all sizes across the United States and Latin America. Our strategic approach combines technical proficiency with business acumen to deliver scalable solutions tailored to your operational needs. Backed by partnerships with leading technology providers, we negotiate competitive rates while maintaining a client-centric focus.Our certified professionals provide dedicated support throughout the entire service lifecycle, from initial consultation to implementation. With over 2,000 satisfied clients, we combine cutting-edge technology with personalized service to help businesses achieve their strategic goals. Our expansion into Mexico in 2019 demonstrates our commitment to meeting evolving market demands while maintaining our core values of quality and customer satisfaction.
Services
IT Managed Services
Cloud Storage
Disaster Recovery
Endpoint Protection
Internet Services
VoIP Solutions
SD-WAN
Contact Center Setup
Hardware Procurement
Professional Services
Details
- Year established: 2014
Highlights and features
- Award-winning telecom and IT solutions since 2014
- Scalable national rollout capabilities for growing businesses
- Certified experts delivering tailored technology solutions
- Strategic mix of business and technical expertise
- Dedicated support from initial consultation through implementation
Services
IT Managed Services
Our comprehensive IT management solutions handle servers, email systems, cybersecurity, and network updates. Certified technicians proactively monitor infrastructure to prevent downtime while implementing disaster recovery protocols. Services scale with business growth, ensuring technology evolves alongside organizational needs.
Cloud Storage
Secure cloud storage and backup services protect critical business data while enabling remote access. Our solutions reduce hardware costs through virtual infrastructure while maintaining compliance with industry security standards. Implementation includes migration planning and ongoing system optimization for maximum efficiency.
VoIP Solutions
Modern VoIP phone systems replace traditional PBX with scalable communication platforms. Features include call routing, conferencing, and integration with business applications. Our telecom experts ensure reliable connectivity while optimizing costs through carrier partnerships and usage analysis.
Hardware Procurement
Streamlined hardware acquisition process eliminates procurement challenges for businesses. We source servers, workstations, and networking equipment from trusted vendors while ensuring compatibility with existing infrastructure. Volume discounts and warranty management included with every purchase.
Professional Services
Expert consulting services cover cybersecurity assessments, system implementation, and technology training. Our certified professionals develop customized roadmaps for digital transformation while providing ongoing support during technology transitions. Services include on-site and remote implementation options.
Questions
What IT services does Racom Business offer?
We provide managed IT services, cloud storage, cybersecurity, network implementation, and hardware/software procurement tailored to business needs.
Do you serve businesses outside the US?
Yes, we expanded operations to Mexico in 2019 to serve Latin American markets with the same quality solutions.
How do you ensure service quality?
Our certified technicians follow performance-based processes with dedicated support throughout every project lifecycle stage.
Can you help with telecom cost reduction?
Our carrier partnerships enable competitive rate negotiations while maintaining service quality through regular telecom audits.
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