Business Details
26 Years
experience
Trusted Credit Union Engagement Surveys
At People Perspectives, we have dedicated ourselves to enhancing credit union organizational performance through specialized employee engagement and satisfaction surveys since 2000. Our founder, Kerry Liberman-Fleck, leverages over two decades of human resources expertise and a Master of Science in Industrial & Organizational Psychology to deliver assessments tailored to the unique needs of credit unions. Our services, including internal service surveys, leadership evaluations, and board assessments, are designed to provide actionable insights that drive measurable improvements.With a client satisfaction rate exceeding 91%, we prioritize personalized service and cutting-edge methodologies to ensure credit unions achieve optimal staff engagement and member satisfaction. Our commitment to excellence is reflected in our secure, user-friendly survey platforms and comprehensive reporting systems that empower credit unions to make data-driven decisions.
Services
Internal Service Survey
Leadership Assessment
Board of Directors Assessment
Employee Engagement Surveys
Satisfaction Surveys
Details
- Year established: 2000
Highlights and features
- We offer 24+ years of credit union-specific survey expertise
- Our assessments include 38 leadership evaluation metrics with comparative analysis
- We provide secure, SSL-encrypted survey platforms with confidential reporting
- Our team includes an Industrial & Organizational Psychology expert with advanced degrees
- We guarantee actionable insights through executive and manager-specific reports
Services
Leadership Assessment
Our Leadership Assessment measures supervisor effectiveness across 38 metrics including communication, performance management, and teamwork. Employees rate both the effectiveness and importance of each leadership dimension, generating comparative reports for executives and individual managers. The assessment includes secure online administration and detailed feedback for targeted improvement initiatives.
Internal Service Survey
This survey evaluates organizational effectiveness through employee perspectives on workplace satisfaction and service quality. Customizable metrics track engagement drivers specific to credit union operations. Results provide actionable insights for improving internal processes and member service delivery through data-driven decision-making.
Board Assessment
Our Board of Directors Assessment provides comprehensive feedback on governance effectiveness through structured evaluations. The process identifies strengths and development areas for board members while measuring alignment with organizational goals. Secure reporting tools enable confidential analysis of board performance dynamics.
Employee Engagement
This service tracks key engagement drivers across six leadership dimensions with quantitative and qualitative feedback components. The assessment platform includes mobile optimization and encrypted data security. Custom reporting highlights priority areas for improving staff retention and productivity.
Satisfaction Surveys
Our satisfaction surveys combine effectiveness ratings with importance weighting to prioritize improvement initiatives. The responsive platform supports multi-device participation while maintaining data confidentiality. Reports include statistical analysis and comparative benchmarks for performance tracking.
People
Kerry Liberman-Fleck
President
Kerry founded People Perspectives after serving as a credit union HR director for several years. She holds a Master of Science in Industrial & Organizational Psychology from the University of Central Florida. With over 20 years of experience, she specializes in creating assessment tools that address credit union leadership challenges through data-driven insights.
Questions
What credit union-specific assessments do you offer?
We provide Leadership Assessments, Board of Directors Evaluations, Internal Service Surveys, and Employee Engagement Surveys tailored specifically for credit unions.
How are survey results reported?
We generate executive summaries with statistical analysis and individual manager reports comparing effectiveness ratings to organizational benchmarks through secure online portals.
Is your survey platform mobile-friendly?
Yes, our assessment system features responsive design optimized for desktop, tablet, and mobile devices with SSL encryption for data security.
How long have you served credit unions?
People Perspectives has specialized in credit union assessments since 2000, providing over 24 years of industry-specific expertise in employee engagement solutions.
Can we request customized survey options?
Yes, we offer full-service customization to adapt assessments for specific organizational needs while maintaining methodological integrity and measurement consistency.
