Business Details
12 Years
experience
Your Trusted Partner for NYC Cleaning Services
Founded in 2014 by native New Yorkers, Maid Sailors revolutionized on-demand home cleaning in NYC. Our locally owned business combines rigorous training with a commitment to quality, employing only vetted, insured professionals who undergo multi-step certification. With over 150,000 cleanings completed, we prioritize transparency through flat-rate pricing, instant online booking, and a 100% satisfaction guarantee. Our service includes all supplies, offers eco-friendly options, and extends to commercial spaces while maintaining personalized attention.Recognized for reliability through 650+ Google five-star reviews, we partner with Cleaning for a Reason to support local communities. Every cleaning follows standardized checklists covering kitchens, bathrooms, and living areas, with optional add-ons like deep cleaning and laundry services. Our operational expertise spans all five NYC boroughs and adjacent regions, accommodating diverse client needs from routine maintenance to move-in/move-out deep cleans.
Services
Regular Cleaning
Deep Cleaning
Move In/Out Cleaning
Office Cleaning
Airbnb Cleaning
Eco-Friendly Cleaning
Home Organization
Laundry Service
UV Disinfection
Details
- Year established: 2014
Highlights and features
- Transparent flat-rate pricing with no hidden fees
- Fully trained, insured, and bonded cleaning professionals
- Instant online booking available 24/7
- 100% satisfaction guarantee with free re-cleaning
- Certified partner of Cleaning for a Reason charity
What people say
Professional and reliable
Spotless home
Exceeded expectations
Easy booking
Satisfaction guarantee
Services
Regular Cleaning
Our standard service includes dusting all surfaces, sanitizing kitchens and bathrooms, vacuuming carpets, and mopping floors. Cleaners organize beds, empty trash, and disinfect high-touch areas like doorknobs. This routine cleaning maintains daily cleanliness in homes and offices across NYC.
Deep Cleaning
This comprehensive service includes all standard tasks plus detailed work in hard-to-reach areas. Cleaners scrub tile grout, clean inside cabinets, degrease appliances, and sanitize walls up to 7 feet. Ideal for preparing spaces for events or moving, available in all NYC boroughs.
Office Cleaning
Designed for NYC businesses, this service sanitizes workspaces, restrooms, and common areas. Tasks include disinfecting desks, sanitizing break rooms, and maintaining lobbies. We accommodate after-hours cleaning and offer customizable plans for different office sizes and requirements.
Airbnb Cleaning
Specialized service for short-term rentals includes sanitizing kitchens and bathrooms, changing linens, and vacuuming floors. We follow Airbnb-specific checklists to ensure guest readiness. Optional add-ons include fridge cleaning and interior window wiping to maintain high guest satisfaction scores.
Eco-Friendly Cleaning
This service uses non-toxic, biodegradable products for environmentally conscious clients. Cleaners sanitize surfaces with plant-based solutions while maintaining effectiveness against germs. Available for all residential and commercial cleaning types across our service areas.
Questions
Do I need to be present during cleaning?
No, many clients provide access instructions. You may stay or leave as preferred.
Are cleaning supplies included?
Yes, we bring all necessary tools and products. Special requests can be accommodated.
Are cleaners background checked?
All staff undergo extensive background checks and multi-step training processes.
Can I book last-minute cleanings?
Availability is limited, but we'll make every effort to accommodate urgent requests.
What if something breaks?
We're fully insured. Contact us immediately to resolve any issues.
Videos
Reviews (5)
Janson Tommy
Dec 24, 2021
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Super thorough cleaning and the maid was very open to my requests with some furniture I had (dont touch it). Never had any problem using them over the past six months.
Eli Pride
Dec 06, 2021
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Very thorough cleaners here. So, I used them to clean my apartment before moving out because I wanted to get my security deposit back and know that I cannot clean that well. Well, mission accomplished I got my security deposit back because the apartment looked brand new after moving out. I dont the landlord even had to clean it after I had it cleaned.
Curtis Jones
Oct 27, 2021
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Things are done with superior cleaning tools and eco-friendly products. A good cleaning and they left with a nice aroma.
Suyang Yang
Oct 20, 2021
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Couldnt be more terrible - I asked for a deep cleaning and paid over 200 bucks for a tiny newly renovated studio in mid town. Here is the what i got: heavy dust from construction is still left on door; dust on counter, water marks on microwave, water marks in kitchen sink, foot prints on the wooden wall panel, and large chunk of dust on floor and at the window.. If I could give zero star and Id be happily do that
Anthony Weber
Aug 29, 2021
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Positive:Professionalism,Quality
The maids showed up on time with masks on and cleaned our house to a really high level of cleanness. Not much more to it than that they did a good job.
The maids showed up on time with masks on and cleaned our house to a really high level of cleanness. Not much more to it than that they did a good job.
