Business Details
42 Years
experience
Association Management Software Solutions
Protech Associates has been a leader in association management software solutions since 1984. Our team combines deep association industry expertise with Microsoft Dynamics 365 and Azure True Cloud technology to create powerful, integrated platforms for member-based organizations. With over 35 years of experience, we specialize in delivering tailored software that enhances member engagement, streamlines operations, and empowers staff through automation and data-driven insights. Our Microsoft Gold Partner status reflects our commitment to innovation and technical excellence. We maintain long-term client relationships through proven solutions like our AMS-native community platform Protech Connect and business intelligence tools powered by Microsoft Power BI.Our staff includes former association professionals, Microsoft Certified Experts, and financial specialists who understand both operational needs and technological possibilities. With offices in the US, Argentina, and India, we serve trade associations, professional organizations, and nonprofits globally while maintaining exceptional employee retention rates. Our platform approach ensures seamless integration with existing systems through Dynamics 365, the Power Platform, and thousands of Microsoft AppSource-certified applications.
Services
Membership Management
Event Management
E-Commerce Solutions
Business Intelligence
Community Platform
Details
- Year established: 1984
Highlights and features
- 35 years of specialized experience in association management software
- Microsoft Gold Partner with certified Dynamics 365 integration expertise
- Native Microsoft Azure Cloud implementation for enterprise security
- Proven track record with 20+ years of Microsoft platform development
- 40% staff retention rate with 10+ years tenure for key team members
Associations and certifications
- Microsoft Gold Partner
- ISO 27001
- ISO 27018
What people say
Powerful Microsoft integration
Exceptional staff expertise
Seamless workflow automation
Comprehensive analytics
Proven industry experience
Services
Membership Management
Our Membership Management solution provides comprehensive lifecycle tracking with single sign-on capabilities and mobile-responsive design. Associations can automate renewals, manage chapters, and offer 24/7 member self-service access to profiles, payments, and event registrations. The system integrates with financial platforms like Dynamics GP and QuickBooks to ensure accurate transaction processing while reducing staff administrative burdens through automated workflows.
Business Intelligence
LX 365 business intelligence tools powered by Microsoft Power BI deliver interactive dashboards and real-time reporting capabilities. Associations gain actionable insights into membership trends, event ROI, and fundraising performance through customizable visualizations. Role-based access controls ensure appropriate data visibility while maintaining security. The solution eliminates the need for separate Power BI licenses through embedded integration within the core AMS platform.
Community Platform
Protech Connect offers a native association community solution with seamless authentication and engagement tracking. Members access professional networking opportunities, personalized content recommendations, and real-time activity updates through daily email digests. The platform provides valuable engagement metrics that integrate with AMS data to improve retention strategies and identify growth opportunities through enhanced member insights.
Event Management
Our event management system automates registration processes, tracks sponsorships, and manages exhibitor logistics with tiered pricing options. Associations can replicate event details across multiple sessions, process complex transactions, and generate comprehensive reports. The solution integrates with financial systems for automated invoicing while providing staff with tools to streamline conference planning and execution workflows.
E-Commerce Solutions
The e-Commerce platform enables associations to create branded online storefronts with automated payment processing. Members enjoy self-service shopping experiences with real-time tax calculations and flexible payment plans. Protech Payments handles international transactions, ACH payments, and digital wallet integrations within the same AMS environment, eliminating the need for multiple financial management systems.
People
Dirk Behrends
Senior Vice President, Association Solutions
35-year association industry veteran with expertise in technology advisory, enterprise solutions, and product development. Former association professional with deep understanding of membership operations and committee management. Microsoft-certified technology leader driving association software innovation.
Janine Lamm-Roy
Senior Vice President, Operations
Operations leader with extensive experience in technology team building and process optimization. Specializes in delivering custom platform solutions and management consulting services. Proven track record in scaling consulting businesses through mature process implementation and internal communication strategies.
Tammy Linskens
Vice President, Solutions Engineering
30-year technology and accounting professional with deep association software expertise. Certified OpenWater and Salesforce administrator. Former IT director for multiple associations with comprehensive AMS implementation experience across various platforms.
Lawrence Minetree
Vice President, Revenue Growth & Partner Strategy
Strategic leader focused on payments and expansion strategy with cross-functional team management experience. Holds Bachelor of Science in Management with finance specialization. Proven success in product development and customer success leadership roles.
Bharat Vadlapatla
Vice President, Product Development
Experienced software professional with expertise in complex application development. SAFe-certified leader in product development and program management. Holds Master's Degree in Computer Science with focus on innovative software product development aligned with market trends.
Questions
What makes Protech's AMS different from competitors?
Our solution is natively built on Microsoft Dynamics 365 with Azure Cloud, offering deeper integration, better security, and seamless compatibility with Microsoft ecosystem tools compared to add-on solutions.
How does Protech handle data security?
We utilize Microsoft Azure's enterprise-grade security with ISO 27001 and 27018 certifications, featuring 600+ security services and compliance with EU data protection standards.
Can Protech integrate with our existing systems?
Our platform offers thousands of Microsoft AppSource-certified connectors and native integrations with financial systems like Dynamics GP, QuickBooks, and Sage Intacct.
What support resources are available?
We provide the Protech Users Group community, searchable documentation portal, and dedicated account management teams for comprehensive implementation and ongoing support.
How does the community platform benefit associations?
Protech Connect enables member networking, tracks engagement metrics, and provides personalized content recommendations to improve retention and identify growth opportunities.
What analytics capabilities are included?
LX 365 delivers Power BI-powered dashboards with real-time membership trend analysis, event ROI tracking, and fundraising performance metrics through role-based reporting.
Reviews (2)
Scott Phillips
Aug 30, 2020
Report
Great place to go receive treatment..I highly reccommend this place to anyone and everyone...No dicrimination that i see at all ..Theres plenty of diversity..
Chase Hatton
Aug 10, 2018
Report
This company has been in business for some time in the Columbia area of MD. They cater to the small to mid size non profit sector. However, there is one glaring shortcoming throughout this organization , that being the lack of African Americans in the workforce. It would be a shame if Protech Associates had a policy of not hiring African Americans or Hispanic people at their company. There might be a rush to hire a token black person or two if word gets out. But, as of now , it is quite amazing to see no African Americans work at Protech and Associates.
