Business Details
23 Years
experience
Emergency
services
Trusted Gas Fireplace & Fire Pit Services in Denver Metro Area
At Fireplace Services Denver Flame, we believe a fireplace is the heart of the home. Founded in 2003, our mission is to ensure your fireplace and firepit are professionally inspected, serviced, and clean for the moments that matter most. Our team of NFI Certified and factory-trained technicians brings decades of combined experience in gas fireplace diagnostics, repair, and installation. We prioritize safety, adhering strictly to manufacturer specifications and industry standards, while providing transparent communication and personalized solutions.As a locally owned business, we serve Denver Metro with honesty and integrity, offering comprehensive services including pre-purchase inspections, fire pit maintenance, and emergency leak detection. Our commitment to ongoing education ensures we remain at the forefront of fireplace technology, delivering reliable service that protects both your home and family.
Services
Gas Fireplace Inspections
Fire Pit Repair
Pre-Purchase Inspections
Gas Leak Diagnostics
Fireplace Installation
Annual Maintenance
Vent System Checks
Carbon Monoxide Testing
Fireplace Consultations
Emergency Services
Details
- Year established: 2003
Highlights and features
- NFI Certified technicians with factory-specific training
- Locally owned with 20+ years of regional service experience
- 24/7 emergency gas leak detection and repair
- Comprehensive Level 2 pre-purchase fireplace inspections
- Fully insured with documented 98% customer satisfaction rate
Associations and certifications
- NFI Certified
What people say
Professional job
Knowledgeable technician
Reliable and honest
Great service
Highly recommend
Services
Gas Fireplace Inspections
Our Level 2 inspections follow NFPA 211 standards, using video diagnostics to identify hidden issues in gas fireplaces. Technicians test for carbon monoxide leaks, verify venting compliance, and assess component functionality. Ideal for annual maintenance or pre-purchase evaluations, these inspections ensure safety and code adherence while preventing costly repairs through early issue detection.
Fire Pit Repair
We restore gas fire pits to optimal performance by repairing ignition systems, replacing damaged components, and cleaning fuel lines. Our technicians address weather-related wear and gas flow inconsistencies while maintaining aesthetic integrity. Services include safety checks for outdoor installations and adjustments to ensure reliable operation in Colorado's climate conditions.
Pre-Purchase Inspections
Specialized evaluations for real estate transactions identify safety hazards and code violations in existing fireplaces. Using borescope cameras, we document venting system integrity, gas line condition, and installation compliance. Reports include repair cost estimates and maintenance recommendations, empowering buyers to negotiate terms or budget for post-purchase improvements with verified data.
Gas Leak Diagnostics
Urgent response service for suspected gas leaks employs specialized detection equipment to locate and repair hazardous gas escapes. Technicians isolate affected components, perform pressure tests, and implement permanent fixes while adhering to strict safety protocols. Available for immediate dispatch to address critical safety concerns in residential gas systems.
Fireplace Consultations
Expert advice on fireplace selection, placement, and installation requirements tailored to home layouts. Consultants evaluate structural compatibility, recommend venting solutions, and provide cost-benefit analyses for different models. Services include post-installation verification to ensure systems operate at peak efficiency while meeting local building codes.
People
Buck Marsters
Founder & Senior Technician
With 20+ years in fireplace services, Buck established Denver Flame in 2003 after Navy service and factory training. He holds multiple industry certifications, serves on the Rocky Mountain Hearth Association board, and specializes in complex diagnostics.
Tenele Cadayong
Office Manager
Managing operations since 2009, Tenele coordinates service logistics and customer communications. She ensures seamless appointment scheduling and maintains the company's commitment to community-focused service while optimizing office efficiency.
Becky Galanaugh
Admin Assistant
Joining in 2016, Becky enhances customer interactions through personalized support. Her administrative expertise streamlines client communications and documentation processes, maintaining the company's high service standards during customer engagements.
Chandler Erickson
Fireplace Technician
New to the field but bringing technical troubleshooting skills from software development and Air Force network experience, Chandler is completing certification training. He applies systematic problem-solving to fireplace diagnostics and repair challenges.
Questions
How often should gas fireplaces be serviced?
Manufacturers recommend annual maintenance including glass cleaning, burner inspection, and safety checks to ensure optimal performance and safety compliance.
What does a pre-purchase inspection include?
Our Level 2 inspection uses video diagnostics to check venting systems, gas connections, and code compliance while identifying hidden defects that could affect homebuyers.
Do you service all fireplace brands?
We work on most major brands including Heat-n-Glo, Napoleon, and Regency but avoid ventless models due to safety concerns.
Can you fix intermittent pilot light issues?
Yes, our technicians diagnose thermocouple problems, clean components, and adjust systems to resolve inconsistent ignition issues.
Are emergency services available?
We offer urgent gas leak detection and repair services with prompt response times for critical safety concerns.
What certifications do your technicians hold?
Our team includes NFI Certified professionals with ongoing factory-specific training from major manufacturers.
Reviews (5)
Mark L.
Dec 20, 2021
Report
I hired this company shortly after buying my home because, wouldn't you know it, stuff started breaking down right after I took title. Fireplace switch would not turn on my gas fireplace. Tech came over, I explained that I wanted to light the fireplace even without power. So they made some wiring changes, swapped out the bad switch, and thoroughly cleaned the burn area and all the glass with appropriate compound. I was quite happy with the work. A good business deserves a good customer. So yes, get Denver Flame services, but then pay your bill when it is due. IGNORE bad reviewers
V. C.
Oct 21, 2021
Report
Owner was polite, thorough, and seemed to do a great job cleaning my gas fireplace for the winter season. You can tell he's passionate, knowledgeable, and diligent about his work and does what it takes to explain everything thoroughly and completely. The receptionist was equally as friendly and followed through immediately on questions. I highly recommend this company!
Joe H.
Oct 05, 2021
Report
Knowledgeable, good work, careful, cleaned up after, and mentioned any potential safety issues. Thank you.
Robin Swank
Aug 03, 2021
Report
I highly recommend contacting Fireplace Services Denver Flame should you need your gas fireplace services. Buck did a very thorough job, was incredibly tidy while he did it, and helped us make sure our equipment was in working order for the sale of our home. Thank you Buck!
Cathy W.
Mar 23, 2021
Report
Buck the owner is so knowledgeable and did an incredible job working on all 4 of my fireplaces in my home. He fixed one that was broken changed the part out and cleaned it thoroughly and moved the gas logs to the correct position to get better heat. He put in new embers and the fireplace works like a charm! The other two fireplaces were working good but he adjusted and cleaned them out and they work sooo much better. When it came to the 4th fireplace located in my bedroom he told me the fireplace was not constructed to code. It was a fire hazard. He warned me not to use it until I was able to
