Business Details
Emergency
services
Your Trusted Medical Care Provider in Havre de Grace
West Cecil Health Center fulfills the mission of providing accessible, high-quality healthcare to families in Cecil County, Harford County, and southern Pennsylvania. As a Federally Qualified Health Center (FQHC) and Patient-Centered Medical Home, we deliver comprehensive services including primary care, behavioral health, dental, optometry, and women's health, prioritizing affordability through sliding fee discounts and acceptance of Medicaid, Medicare, and CHIP. Our team-based approach ensures personalized care tailored to individual needs, emphasizing compassion, innovation, and equitable access.With multiple locations and a mobile health van, we remove barriers to care while maintaining partnerships with specialists and community organizations. Our commitment to quality is reflected in our recognition as a trusted healthcare provider, supported by federal grants and a focus on continuous improvement through patient feedback and advanced medical practices.
Services
Behavioral Health
Dental Services
Lab Services
Optometry Care
Primary Care
Women's Health
Pediatrics
Mobile Health
Pharmacy
Nurse Case Management
Highlights and features
- We offer comprehensive medical, dental, and behavioral health services under one roof
- Our sliding fee discount program makes healthcare accessible to all income levels
- Experienced providers deliver care across 7 locations and a mobile health van
- We accept Medicaid, Medicare, CHIP, and major private insurance plans
- Board-certified physicians and specialized programs for chronic disease management
Associations and certifications
- Federally Qualified Health Center (FQHC)
- Patient-Centered Medical Home
What people say
Professional and courteous
Prompt and gave any information
Highly recommend
Forever mental health center
Amazing place
Services
Behavioral Health
Our behavioral health services provide comprehensive mental health care through in-person and telehealth appointments. We offer individual, family, and group counseling with specialized therapies including CBT, trauma-focused treatment, and mindfulness approaches. Our MAT program combines medication with counseling for substance use disorders, while our LGBTQIA+ support group creates a safe space for community connection.
Dental Services
We deliver full-service dental care including preventive exams, cleanings, and restorative treatments like fillings, crowns, and dentures. Emergency dental care is available for extractions and root canals. Our services prioritize current medical patients but offer emergency appointments for all, with a sliding fee discount program for eligible individuals.
Primary Care
Our primary care services offer complete health management across all ages, featuring preventive check-ups, chronic disease management, and acute care. We provide in-person and telehealth visits with coordinated specialist referrals, nurse case management for complex conditions, and medication-assisted treatment programs for opioid use disorder.
Women's Health
We offer comprehensive women's health services including annual well-woman exams, breast health screenings, and reproductive health care. Our providers specialize in family planning, cervical cancer screenings, and personalized care for gynecological needs, focusing on creating comfortable patient experiences through clear communication and compassionate care.
Mobile Health Services
Our state-of-the-art mobile medical van brings primary care services directly to community locations. This service provides accessible healthcare at scheduled stops throughout Cecil County, offering convenient medical visits without requiring travel to fixed locations while maintaining the same quality of care as our brick-and-mortar facilities.
Questions
What healthcare services do you offer?
We provide primary care, behavioral health, dental, optometry, women's health, pediatrics, pharmacy services, and mobile health clinics across multiple locations.
Do you accept my insurance?
We accept Medicaid, Medicare, CHIP, and most major private insurance plans including CareFirst, United Healthcare, and Aetna for medical services.
What if I can't afford healthcare?
Our sliding fee discount program reduces costs based on household income and size, ensuring accessible care for all community members regardless of financial situation.
Are telehealth appointments available?
Yes, we offer telehealth visits for behavioral health, primary care, and medication management services with providers across our service areas.
How do I schedule an appointment?
Schedule online through our patient portal, use the Healow app, or call our main number at 410-378-9696 during business hours for all service types.
Reviews (6)
Molly D.
Oct 15, 2021
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They will see you for 1 thing per visit and no more. You have to make another appointment if you have something else you need help with...and then you don't see an actual doctor. They're losing patients left and right!! Sharon Taylor is a nurse practitioner who has the most rude tech working with her. I had been there for 5 years but would no longer suffer at the hands of said person. She actually slammed the door on me! I will not be returning here! They can't keep employees or patients.
Mary B.
Sep 29, 2021
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I have been seeing Dr. McFarland at West Cecil in Conowingo for some time now. The practice is well organized and leverages technology to promote a positive and efficient patient experience. I've never felt rushed at any of my appointments and have always felt cared for by the medical staff. I am extremely pleased with the treatment I have received. I always feel like I am being listened to and my concerns are taken seriously. The health center is clean, modern, and well organized. Staff have always been prompt to return phone calls and follow up with me to schedule appointments and refill
Eva S.
Sep 01, 2021
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I always get the help I need and it's always from someone who listens and takes the time to ma me feel like more than a "number".
D. C.
Nov 13, 2019
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This office is awful! Do not go here! I went to my appt today and they said they couldn't see me because their was a past balance of 15$. I said for what or when and they couldn't tell me! Why would I pay something you don't even know what is for?? Crazy! 20 minutes later they say it's from nov 2016! It is nov 2019! Why is this being brought up now?? I have no bill! The office staff and billing department are lacking training! Do not go here unless you want long wait times and to be billed incorrectly!!
Donna C.
Jul 03, 2019
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I started w/WCHC two years ago. In the two years, I've had to call at least twice, usually three times before a scrip gets filled. Today, I called, the fourth time, and when I asked if she was sure, she said yes. I thanked her and she hung up on me. I do not recommend WCHC, incompetent.
Lacey T.
Mar 10, 2019
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My very first visit they coded my appointment wrong and charged me $113. I have a voicemail from August 2018 telling me not to pay that bill. I went in for a second appointment and paid 40% of that $113 so that I could see the doctor again, I assumed I would get a refund. I am still getting bills for $113 after explaining again that the coding was wrong and that I have already paid a decent portion of that $113 I'm still getting bills from collections, even after faxing over my bank statements.
