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Business Details
21 Years
experience
Your Trusted Medical Billing Software Solution
Since our founding in 2005, we have revolutionized medical billing and practice management with our cloud-based solutions. We began by collaborating closely with Revenue Cycle Management companies and quickly expanded to serve larger practices and integrate with EHR systems. Our comprehensive platform combines traditional billing and practice management features with EDI, patient A/R, and patient engagement tools to create a seamless RCM ecosystem. We prioritize client experience, offering tailored support through dedicated implementation specialists, US-based live support teams, and account managers focused on optimizing revenue collection. Our system holds AICPA SOC I Type 2, SOC II Type 2, and HITRUST e1 certifications, ensuring robust security and compliance. We empower independent practices with market-leading RCM tools to minimize overhead and maximize collections, operating on a transparent monthly subscription model with no hidden costs.

Our 24/7 Help Center provides instant access to over 600 searchable articles and training resources, while our browser-based platform eliminates manual updates. With rules-based scheduling, automated revenue cycle workflows, and real-time claim status tracking, we help practices save time, reduce costs, and increase revenue. Our clients consistently praise our intuitive interface, exceptional support, and the ability to customize features by specialty and user needs. We remain committed to continuous innovation, releasing all product enhancements to benefit all users without requiring long-term commitments.
Services
Medical billing software Claims management EDI processing Patient A/R management Patient engagement tools Revenue cycle automation ERA posting Real-time claim status Appointment scheduling Analytics reporting
Details
  • Year established: 2005
Highlights and features
  • We offer 19 years of specialized expertise in medical billing software development
  • Our system holds three major industry certifications for security and compliance
  • We provide 24/7 access to 600+ training resources and support materials
  • Our platform integrates seamlessly with existing EMR systems using open technology
  • We maintain a US-based live support team of former medical billers
Associations and certifications
  • AICPA SOC I Type 2
  • SOC II Type 2
  • HITRUST e1
What people say
Easy to learn Best representatives Great Help Center No hidden costs Intuitive interface
Services
Medical billing software
Our cloud-based medical billing software automates revenue cycle management for independent practices and RCM companies. The platform streamlines claims processing, patient collections, and financial reporting while integrating with existing EMR systems. Designed by former medical billers, it reduces manual work through automated workflows and real-time analytics.
Claims management
We offer comprehensive claims management with electronic submission, real-time status tracking, and automated follow-up routines. The system reduces errors through ERA posting and direct clearinghouse integration while providing instant access to claim payment status without manual portal checks.
Patient engagement tools
Our patient engagement tools include automated appointment reminders, electronic statements, and the POPS web portal. Patients can schedule appointments, pay bills, and submit insurance information through multiple channels while practices reduce no-shows and improve collection rates through customizable notification cadences.
Revenue cycle automation
We automate revenue cycle workflows through customizable rules and job scheduling. The system handles repetitive tasks like claim submission and payment posting while flagging exceptions for manual review, allowing billing teams to focus on complex cases rather than routine processing.
Analytics reporting
Our analytics platform provides deep insights into practice financial performance with customizable reports and business intelligence tools. Users track key metrics like collection rates, claim denial trends, and provider productivity to make data-driven decisions that improve revenue outcomes.
People
Michael Teutsch
Founder & Chairman
Michael Teutsch founded Open Practice Solutions in 2005 with a vision to transform medical billing through cloud-based technology. He continues to guide the company's strategic direction while maintaining focus on core RCM innovation.
Tim Drake
CEO
As CEO, Tim Drake leads OpenPM's growth initiatives while ensuring continued focus on client success. He brings extensive healthcare technology experience to drive product development and market expansion strategies.
Rylan Arnold
President
Rylan Arnold oversees daily operations at OpenPM, focusing on implementation success and client satisfaction. He ensures seamless transitions for new users while maintaining high standards for ongoing support services.
Questions
What certifications does OpenPM hold?
OpenPM maintains AICPA SOC I Type 2, SOC II Type 2, and HITRUST e1 certifications for security and compliance.
How does OpenPM integrate with existing systems?
Our open systems technology enables seamless integration with EMR platforms through SAML assertions as both Identity Provider and Service Provider.
How is data backed up in OpenPM?
Data is automatically backed up every 5 minutes using AWS cloud infrastructure with 35-day retention.
What training resources are available?
We provide implementation training, on-demand videos, guided tours, and a 24/7 Help Center with 600+ articles.
What pricing models do you offer?
We charge a low monthly subscription fee starting at $150 for practices and $50 per client for RCM companies.