Business Details
50+ Years
experience
Your Community Credit Union in Baton Rouge
Founded in 1957 by William H. Ruff, our organization operates as a not-for-profit financial institution dedicated to empowering members through accessible financial services and education. We prioritize personalized service that distinguishes us from traditional banks, offering competitive products including savings accounts, loans, and digital banking solutions. With over 12,000 members and nine physical locations across Louisiana, we combine community-focused values with modern financial tools.Our team emphasizes financial literacy and responsible decision-making while maintaining competitive dividend rates on savings and investment products. We serve current and retired employees of the Doccu and their families, providing lifetime membership benefits that adapt to evolving economic needs.
Services
Vehicle Loans
Visa Credit Cards
Savings Accounts
Checking Accounts
Mortgage Loans
Online Banking
Mobile Banking
Wire Transfers
Bill Pay
Cashier's Checks
Details
- Year established: 1957
Highlights and features
- We offer personalized service since 1957 with local branch expertise
- Competitive APRs on loans and credit products available
- 24/7 card fraud monitoring and security alerts provided
- Financial education resources for informed decision-making
- Lifetime membership eligibility for qualified applicants
What people say
AMAZING help every time
Patient and professional staff
Helped after 2016 flood
Established credit successfully
Knowledgeable financial guidance
Services
Vehicle Loans
We provide flexible vehicle financing options with competitive APRs starting at 5.75%. Our loans accommodate various credit profiles and offer terms that help members purchase cars, trucks, or recreational vehicles. As a credit union member, you'll benefit from personalized loan counseling and pre-approval options that simplify the car-buying process.
Visa Credit Card
Our Visa credit card program features 1% cash back on purchases and APRs starting at 8.90%. The no-annual-fee card includes fraud protection, mobile wallet integration, and rewards for everyday spending. Members can access credit-building tools and receive personalized guidance for responsible credit management.
Savings Accounts
We offer multiple savings options including regular accounts, certificates, and IRAs with competitive dividends. Our savings products help members achieve financial goals through automatic transfers, tiered interest rates, and specialized accounts like vacation clubs. Educational resources help members develop effective saving strategies.
Online Banking
Our 24/7 online banking platform enables account management, bill payments, and loan applications from any device. Features include e-statements, transaction alerts, and secure messaging. The mobile app adds mobile check deposit and digital wallet capabilities for convenient financial management.
Personal Loans
We offer unsecured personal loans with APRs starting at 10.50% for debt consolidation or major purchases. These loans require no collateral and feature fixed repayment terms. Members receive personalized loan consultations to determine appropriate borrowing amounts based on financial circumstances.
Questions
How do I become a DOCCU member?
You qualify if you're employed by or retired from the Louisiana Department of Corrections or its subsidiaries. Membership applications require $20 initial deposit and valid ID.
What loan options are available?
We offer vehicle loans, mortgages, personal loans, credit cards, and overdraft protection with competitive rates for qualified members.
Are there mobile banking options?
Yes, our mobile app provides account access, mobile check deposit, digital wallet integration, and 24/7 transaction monitoring.
How do I report a lost card?
Call our 24/7 fraud line at 800-237-8990 or contact member services during business hours at 855-447-0417 to report lost or stolen cards.
What are your branch hours?
Most locations operate Monday-Friday 7:30 AM - 4:30 PM with specific variations by location.
Do you offer financial education?
We provide financial literacy resources covering budgeting, credit management, and savings strategies through our member services team.
