Business Details
10 Years
experience
Emergency
services
Cloud Phone Systems for Small Businesses
Telonium Communications has been revolutionizing business communications since 2016 with our cloud-based phone systems designed specifically for small businesses. Our solution eliminates the need for expensive hardware and IT technicians by delivering enterprise-grade features through a simple, scalable platform. With over 30 standard features including auto attendants, day/time-based routing, and unlimited call groups, we empower businesses to maintain professional communication from anywhere. Our plug-and-play phones and intuitive customer portal enable seamless setup without technical expertise. Backed by responsive support teams available 24/7, we ensure businesses stay connected through reliable VoIP technology.Our real-time reporting tools help managers optimize call center performance while maintaining cost control. With nationwide service availability, we've helped companies like Keith A.'s streamline operations and reduce telecom expenses. Our commitment to innovation is demonstrated through continuous feature enhancements like conference bridging and voicemail-to-email integration. As a trusted partner for small businesses, we focus on delivering value through simplicity, reliability, and exceptional customer service.
Services
Cloud Phone Systems
VoIP Phones
Auto Attendant
Voicemail to Email
Conference Bridging
Call Groups
Real-Time Reporting
Custom Hold Music
Intercom/Paging
Virtual Fax
Details
- Year established: 2016
Highlights and features
- We offer affordable cloud phone systems starting at one price per extension
- Our solution includes over 30 standard features with no hidden costs
- We provide 24/7 emergency support for critical business needs
- Our plug-and-play phones require no technical installation
- We've helped businesses reduce telecom costs since 2016
What people say
Outstanding service
Improved business communications
Clear VoIP service
Responsive customer service
Cost-effective solution
Services
Cloud Phone Systems
Our cloud-based phone systems eliminate hardware costs while providing enterprise-grade communication tools. Businesses can access features like auto attendants and call routing through any internet-connected device. The system scales effortlessly as businesses grow, with pricing based on simple per-extension models.
VoIP Phones
High-quality business phones deliver crystal-clear communication with plug-and-dial simplicity. Devices automatically configure upon connection, eliminating technical setup requirements. Phones integrate seamlessly with all system features including intercom functionality and custom hold music.
Auto Attendant
Automated call routing directs callers to appropriate departments through customizable menus. The system supports time-based routing rules for after-hours operation. Businesses maintain professional call handling without additional staffing requirements.
Voicemail to Email
Voicemail messages convert to audio files and deliver directly to email inboxes. This feature enables remote access to messages without traditional phone system limitations. Notifications ensure prompt response to customer inquiries.
Conference Bridging
Built-in conference calling supports multi-party communications for collaboration and client meetings. The feature requires no additional setup or equipment, allowing instant connection across multiple locations through existing system infrastructure.
Questions
What features are included in Telonium Communications's phone system?
All accounts include over 30 features like auto attendants, voicemail-to-email, conference bridging, and unlimited call groups at no extra cost.
How does the setup process work?
Phones arrive pre-configured for immediate use. Businesses simply connect devices to power and internet for instant system access without technical installation.
Is technical support available after business hours?
Yes, we provide 24/7 emergency support for critical issues outside regular business hours (9am-6pm ET, Monday-Friday).
Can I use the system with existing phones?
While we recommend our plug-and-dial phones, our system supports most SIP-compatible devices for integration with existing equipment.
How does billing work for additional extensions?
We offer a simple pricing model with one cost per extension, making it easy to scale your system as your business grows.
Reviews (2)
Richard D.
Apr 09, 2013
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These guys are crooks! They tell you that they will provide a state of the art phone system but what you get it intermittently working past tense equipment and service that is to put it nicely.... sub par! Stay away from Telonium if you business needs a phone system that works!
Charlotte D.
Jul 19, 2011
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As a small business owner, I was looking for a Voip system that was affordable and reliable. A friend recommended me to Telonium and after some research on other providers, I decided to subscribe -- best decision I could've made! No contracts, affordable and fixed pricing, and a reliable service with tons of advanced features that I learned to use quickly. My business has definitely benefited from it -- highly recommended.
