Business Details
28 Years
experience
Emergency
services
Trusted Managed IT Services in Rapid City, SD
Founded in 1998, All Net Connect delivers enterprise-class IT services tailored for small and mid-sized businesses across the Black Hills region. Our founder, Bob Harlan, began his career in technology as an electrician at the Homestake Gold Mine in 1974, gaining decades of hands-on experience before establishing our company. We specialize in proactive IT management, including network administration, cybersecurity, and data backup, with a focus on minimizing downtime through remote monitoring and rapid response. Our team of certified professionals provides personalized support, combining technical expertise with transparent pricing and flexible payment options. We operate without long-term contracts, ensuring clients pay only for the services they need. Our 24/7 emergency services address critical issues like system crashes and cybersecurity threats, while ongoing management of updates and staff training helps prevent problems before they occur.Headquartered in Whitewood, South Dakota, we serve businesses in Rapid City, Spearfish, Deadwood, and Lead, maintaining a commitment to affordability and reliability. Our unique business model, developed over 25 years, reflects our dedication to making advanced IT solutions accessible to organizations of all sizes. We pride ourselves on fostering a culture of continuous learning and innovation, as demonstrated by our team's expertise in solving complex technology challenges. From hardware optimization to cloud-based documentation tools like Hudu, we provide comprehensive IT infrastructure solutions designed to enhance productivity and security for our clients.
Services
Managed IT Service
Network Administration
Cybersecurity
Data Backup
Hardware Management
Software Updates
Emergency IT Support
Security Training
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency IT services for critical business needs
- Our team includes Microsoft Certified Systems Engineers with decades of experience
- Transparent pricing with no long-term contracts required
- Proactive network monitoring prevents 85% of potential IT issues
- Local technicians provide personalized support tailored to Black Hills businesses
Services
Managed IT Service
Our managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We handle software updates, security patches, and performance optimization to prevent downtime. Our proactive approach includes 24/7 remote monitoring tools that detect issues before they impact operations, with rapid response times for critical business needs.
Cybersecurity
Our cybersecurity solutions protect against data breaches and cyber threats through advanced monitoring and prevention strategies. We implement automated security updates, network traffic analysis, and staff training programs. Our team actively defends against unauthorized access while ensuring compliance with industry security standards for businesses in the Black Hills region.
Data Backup
We provide automated data backup solutions with secure cloud storage and rapid recovery capabilities. Our system schedules regular backups while monitoring storage health and integrity. In case of data loss, our technicians can restore critical information remotely, minimizing business disruption and ensuring continuity for organizations in Rapid City and surrounding areas.
Network Administration
Our network administration services optimize connectivity and performance across business IT infrastructures. We monitor network traffic, manage hardware health, and resolve connectivity issues proactively. The team ensures stable Wi-Fi performance, secure network configurations, and efficient data flow between devices and servers in local and distributed environments.
Hardware Management
We maintain and optimize computer hardware systems through remote monitoring and on-site support. Our services include server health checks, device performance optimization, and lifecycle management. Technicians track critical metrics like CPU usage and storage capacity while providing timely upgrades and replacements to maintain operational efficiency for Black Hills businesses.
People
Bob Harlan
Founder
With 40 years in technology, Bob founded All Net Connect in 1998 after working as an electrician at Homestake Gold Mine and becoming a Microsoft Certified Systems Engineer. He developed our unique business model to make enterprise IT accessible to small businesses.
Eddie Munoz
Senior Administrator
As Senior Administrator, Eddie brings innovative problem-solving to our IT solutions. He values the independence to develop creative technical approaches while ensuring reliable system performance for our clients across the Black Hills region.
Bric Browning
Senior Administrator
Specializing in cybersecurity, Bric focuses on preventing network penetration and protecting client data. His expertise in security protocols helps businesses maintain robust defenses against evolving cyber threats in today's digital landscape.
Isaac Dagel
Senior Administrator
Isaac combines technical expertise with practical problem-solving to ensure smooth IT operations. He takes pride in implementing solutions that enhance system functionality and reliability for businesses throughout the Black Hills area.
Jared Hafner
Senior Administrator
A dedicated problem-solver, Jared focuses on creating IT solutions that simplify business operations. His approach emphasizes making technology work efficiently for organizations while maintaining user-friendly systems across our service areas.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including network administration, cybersecurity, data backup, hardware management, and 24/7 emergency support tailored for small to mid-sized businesses in the Black Hills region.
Do you offer emergency IT support outside regular hours?
Yes, our 24/7 emergency services handle critical issues like system crashes, data loss, and cybersecurity threats at any time to minimize business disruption.
How do you price your IT services?
We use a flexible payment model where clients pay only for the services they need, with transparent pricing and no long-term contracts required.
What areas do you serve?
We primarily serve businesses in the Black Hills region including Rapid City, Spearfish, Deadwood, and Lead, South Dakota.
How do you handle data backup and recovery?
We implement automated data backups with secure cloud storage and can remotely restore critical information quickly to minimize downtime during data loss incidents.
What cybersecurity measures do you provide?
Our cybersecurity services include network traffic monitoring, automated security updates, threat detection, and staff training programs to protect against data breaches and unauthorized access.
