Business Details
28 Years
experience
Emergency
services
Trusted Interpreting & Translation Services in Overland Park, KS
Propio Language Services has been at the forefront of bridging global communication gaps for over three decades. Founded in 1998 by Joe Fackrell, our journey began with a single healthcare client and has grown into a trusted partner for over 12,000 organizations nationwide. Our commitment to excellence is rooted in a belief that every individual deserves to be understood, a principle that drives our provision of interpreting and translation services across 300+ languages. With a network of 20,000 rigorously vetted interpreters and cutting-edge technology like Propio ONE, we deliver 24/7/365 solutions tailored to healthcare, legal, education, and corporate sectors. Our industry-leading technology ensures fast connection times and HIPAA-compliant security, while our client-centric approach guarantees seamless implementation and ongoing support.Recognized with multiple awards, we combine human expertise with AI-powered tools to provide accurate, culturally nuanced communication. Our team's 30+ years of collective experience ensures every servicefrom video remote interpretation to document localizationis executed with precision. We maintain transparency through Propio Analytics, offering real-time performance metrics to optimize client outcomes. As pioneers in language solutions, we continuously innovate to meet evolving industry demands while upholding our founding mission: making communication effortless across linguistic and cultural barriers.
Services
Video Interpretation
Phone Interpretation
ASL Interpreting
Document Translation
Website Localization
Multilingual Marketing
AI Translations
Workforce OS
Analytics
Content Moderation
Details
- Year established: 1998
Highlights and features
- 30+ years of industry experience since 1998
- 24/7/365 availability with 300+ language support
- HIPAA-, FERPA-, and GLBA-compliant services
- 20,000+ network of certified interpreters
- Award-winning technology with 15-second average connect times
Associations and certifications
- The Association of Language Companies
- American Translators Association
- Certification Commission for Healthcare Interpreters
- MICATA (Mid-America Chapter of the American Translation Association)
What people say
Necessity for our clinic
Very professional staff
Greatly appreciate the service
Critical for patient care
Essential business tool
Services
Video Remote Interpretation
Propio's Video Remote Interpretation connects clients with certified interpreters via secure HIPAA-compliant video platforms. Available 24/7/365 in 300+ languages, this service supports healthcare, legal, and corporate sectors through Propio ONE's intuitive interface. Our interpreters undergo rigorous training in medical, legal, and technical terminology to ensure accurate communication.
Phone Interpretation
Over-the-Phone Interpretation provides instant access to 20,000+ certified linguists in 300 languages. With average connect times under 15 seconds, our HIPAA-compliant service supports urgent healthcare needs, legal proceedings, and business communications. Interpreters receive 40+ hours of specialized training in industry-specific terminology.
Document Translation
Our certified translators deliver accurate document translations in 200+ languages with 98% client satisfaction rates. The process includes three quality checks: initial translation, peer review, and final formatting verification. Specialized teams handle legal, medical, and technical documents with 24-hour turnaround options.
Website Localization
Propio's website localization services adapt digital content for cultural relevance across 200+ languages. Our process combines AI-powered translation with human review to maintain brand voice while optimizing for local SEO. Clients receive analytics dashboards tracking engagement metrics in target markets.
Workforce OS
Propio Workforce OS streamlines interpreter management with real-time scheduling, performance tracking, and automated billing. The platform reduces administrative costs by 40% through features like SMS notifications, route optimization, and integrated reporting. Customizable dashboards provide visibility into 15,000+ daily appointments.
Questions
What languages do you offer?
We provide services in 300+ languages including ASL, with 20,000+ certified interpreters available 24/7.
Are your interpreters certified?
All interpreters meet or exceed industry standards with 40+ hours of training and regular performance evaluations.
How quickly can I connect with an interpreter?
Average connection time is under 15 seconds through our Propio ONE platform or phone services.
Do you serve healthcare providers?
Yes, we're trusted by 12,000+ healthcare clients for HIPAA-compliant interpretation and translation services.
Can I schedule in-person interpreters?
Yes, our Workforce OS platform allows scheduling of on-site interpreters for medical, legal, and corporate settings.
How do you ensure translation quality?
We use a three-step QA process: initial translation, peer review, and final formatting verification by subject matter experts.
