Business Details
15 Years
experience
Managed IT Services Mocksville NC
Founded in 2011, Dulaney Group delivers innovative IT solutions built on over 28 years of experience managing Fortune 50 companies' critical systems. Our Worry-Free IT model combines advanced technology with proactive management to reduce costs, enhance security, and improve system availability for small and mid-sized businesses. Specializing in cybersecurity, HIPAA compliance, cloud services, and disaster recovery, we serve diverse industries including healthcare, finance, and manufacturing. Our team of experts provides 24/7 monitoring, on-site support, and customized technology strategies to help clients focus on core business operations. With a philosophy centered on customer service, commitment, and integrity, we design solutions that address specific organizational challenges while maintaining strict regulatory compliance.Our comprehensive approach covers servers, networks, data backup, and risk management, ensuring businesses remain protected against evolving cyber threats. Through strategic partnerships and continuous innovation, we deliver scalable IT infrastructure that adapts to changing technological demands. Our proactive maintenance services minimize downtime while maximizing return on technology investments. Backed by decades of enterprise-level expertise, we provide the same enterprise-grade solutions at accessible price points for smaller organizations. By integrating cutting-edge tools with personalized support, we empower businesses to achieve operational excellence and long-term digital resilience.
Services
Cybersecurity
HIPAA Compliance
CompleteCloud
Disaster Recovery
24/7 Monitoring
Server Support
Data Backup
Onsite Tech Support
Details
- Year established: 2011
Highlights and features
- We offer 28 years of enterprise-level IT experience tailored for small businesses
- Our proactive monitoring prevents 90% of potential system failures before they occur
- We provide HIPAA-compliant solutions specifically designed for healthcare organizations
- Our CompleteCloud technology eliminates hardware upgrade cycles and associated costs
- We combine on-site support with 24/7 remote monitoring for comprehensive coverage
Services
Cybersecurity
Our cybersecurity solutions protect organizations from ransomware, phishing attacks, and data breaches through comprehensive risk assessments, penetration testing, and real-time threat monitoring. We implement advanced security protocols including intrusion detection systems, anti-malware protection, and secure email encryption. Our team provides ongoing security training and incident response planning to ensure complete digital protection for businesses of all sizes.
HIPAA Compliance
Specialized HIPAA compliance services help healthcare providers maintain patient data privacy while meeting federal regulations. We conduct thorough risk assessments, implement security controls, and develop corrective action plans. Our solutions include staff training programs, policy documentation, and continuous monitoring to prevent unauthorized access to protected health information across medical practices and healthcare organizations.
CompleteCloud
CompleteCloud eliminates traditional hardware upgrade cycles through virtualized desktop environments hosted in secure data centers. This solution provides 24/7 access to business applications and data from any device while reducing IT infrastructure costs. Our cloud platform includes automatic updates, enhanced security features, and seamless scalability to support growing business needs without equipment replacement requirements.
24/7 Proactive Monitoring
Our continuous monitoring service tracks critical IT systems including servers, routers, and backup applications around the clock. Automated alerts notify our support team of potential issues before they impact operations. This proactive approach maintains system reliability through real-time performance tracking, disk space management, and immediate threat response to ensure uninterrupted business continuity.
Disaster Recovery
Comprehensive disaster recovery planning protects businesses from catastrophic data loss through redundant backup systems and business continuity strategies. We develop customized recovery plans addressing equipment failures, natural disasters, and cyber attacks. Our solutions include real-time data replication, secure offsite storage, and rapid system restoration protocols to minimize downtime and ensure operational resilience during unexpected events.
People
Shawn Dulaney
CEO and Founder
Shawn Dulaney founded Dulaney Group in 2011 after 28 years managing enterprise IT systems for Fortune 50 companies. His expertise in high-availability networks and cloud computing led to the development of the Worry-Free IT service model. Shawn focuses on delivering innovative technology solutions that address small business challenges while maintaining enterprise-grade security standards.
Questions
What IT services do you offer for healthcare providers?
We provide HIPAA-compliant IT solutions including data security, patient privacy protection, compliance assessments, and secure cloud storage specifically designed for healthcare organizations.
Do you provide 24/7 technical support?
Yes, our 24/7 proactive monitoring service continuously tracks network performance and addresses potential issues before they impact business operations.
How does CompleteCloud benefit small businesses?
CompleteCloud eliminates hardware upgrade costs by virtualizing desktop environments, providing secure remote access to business applications and data from any device.
What cybersecurity protections do you implement?
We deploy multi-layered security including network monitoring, anti-malware protection, intrusion detection systems, and regular security audits to prevent cyber attacks.
What are your business hours?
Our office operates Monday-Friday 8:00 a.m. - 5:00 p.m., with 24/7 system monitoring and emergency support available outside regular hours.
Reviews (3)
J. S.
Dec 18, 2021
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As a new small business with significant IT needs, I needed to hire someone reliable to provide the proper equipment, software, and security. I was blown away by the customer service. Signing up with them has been a seamless and efficient process, start to finish. I have peace of mind knowing that a responsive expert is handling my IT needs, both now and into the future, for an affordable monthly price. Equipment and software work great and the helpdesk responds quickly to your needs. Everything was installed by the owner himself and the process took less than 2 weeks. I couldn't be happier with
Kelly Smith
Nov 10, 2018
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The Dulaney Group has offered Main Street Staff great service and value. They're responsive, personable and tailor their services to our business.
Ed Dean
Jun 13, 2016
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Shawn is the man. Tried to start my computer and and it would not go past a load screen. I was in panic cause as you might guess I did not back up the hard drive. 24 hrs later and a very reasonable price I had my machine back up and running and typing on it now. I can not thank Shawn and the Dulaney Group enough for their expert and speedy service. The Dulaney Group is proof that you can have service done Right, Fast and cheap, usually you only get to pick two.
