Business Details
18 Years
experience
Professional Language Services in California
Excel Interpreting is a California-based language services provider dedicated to bridging communication gaps through professional interpretation and translation solutions. Founded in 2008, our company operates with a mission to ensure equitable access to resources by connecting clients with culturally-sensitive, linguistically-qualified professionals. With a network of over 8,600 interpreters and translators spanning 265 languages, we serve diverse industries including legal, healthcare, education, and social services.Our team combines extensive experience62 years of combined interpreting expertisewith rigorous quality assurance processes, including HIPAA compliance and third-party audits. We prioritize client success through personalized service matching, timely responsiveness, and a commitment to cultural competence. Our Sacramento headquarters supports statewide operations while maintaining a focus on rare language accessibility and community empowerment through language equity.
Services
In-Person Interpreting
Document Translation
Telephone Interpreting
Legal Interpretation
Medical Translation
Details
- Year established: 2008
Highlights and features
- We offer 265 languages and 8,600+ professional linguists
- Our services maintain 98% successful completion rates
- HIPAA-compliant and third-party audited processes
- Specialized industry expertise in legal, healthcare, and education sectors
- Real-time scheduling with expert human staff
What people say
Professional and excellent services
Prompt and effective interpreters
Competent translation company
Excellent service delivery
Thorough and responsive
Services
In-Person Interpreting
Our in-person interpreting services connect clients with certified professionals for face-to-face communication in legal, medical, and educational settings. Available statewide across California, our interpreters hold specialized certifications including court, medical, and administrative credentials. With 8,600+ linguists covering 265 languages, we ensure accurate cultural and linguistic mediation for critical interactions.
Document Translation
Professional document translation services handle technical materials across legal, healthcare, and corporate sectors. Our three-step quality process involves translation, review, and editing by subject-matter experts with minimum BA degrees and two years' experience. We maintain 100% HIPAA compliance and offer certified translations for official documentation requirements.
Telephone Interpreting
Over-the-phone interpretation provides immediate access to 225+ languages with average connect times under 10 seconds. This solution suits time-sensitive communications across industries while maintaining certification standards. Our operators manage 24/7 demand with competitive pricing structures for both scheduled and emergency interpretation needs.
Legal Interpretation
Specialized legal interpretation services meet California's mandatory certification requirements for judicial proceedings. Our network includes court-certified professionals listed in official registries like the California Judicial Council and Federally Certified Interpreters program. We verify credentials through recognized accreditation bodies to maintain legal integrity.
Medical Translation
Medical interpretation and translation services comply with Joint Commission standards through certified professionals. Our linguists work in hospital settings, mental health facilities, and administrative healthcare environments. All medical interpreters undergo specialized training and maintain current certifications through recognized programs like CMI and NBCMI.
People
Koy Saephan Jay
Founder/CEO
Koy founded Excel Interpreting after 10 years as a Sacramento County court interpreter. A Lao refugee with personal experience overcoming language barriers, she holds a UCLA English Literature degree and 14-year nonprofit leadership background. Her vision drives the company's equity-focused language access mission.
Jessica Delgado
Translations Manager
With 30+ years in document management and translation, Jessica oversees quality assurance for technical translations. She holds a Master's in Terminology Management and specializes in English, Spanish, and French language projects across government and public health sectors.
Carmen Patel
Federally Certified Spanish Court Interpreter
A J.D. holder and federally certified legal interpreter, Carmen brings courtroom expertise to our judicial services. She evaluates interpreter qualifications and maintains standards for legal terminology accuracy in deposition and trial settings.
Questions
What's the difference between interpretation and translation?
Interpretation converts spoken language in real-time while translation handles written text. Each requires distinct skills with separate certification processes for professional practitioners.
Do you provide certified court interpreters?
Yes, we supply court-certified interpreters meeting California's legal requirements. We verify credentials through official registries including the Judicial Council and Federally Certified programs.
How quickly can you provide telephone interpretation?
Our on-demand service connects within 10 seconds on average, offering immediate access to 225+ languages with certified professionals available 24/7.
What quality assurance measures exist for translations?
All projects follow a three-step process: translation by subject experts, independent review, and final editing. Minimum qualifications require BA degrees and two years' experience for technical translators.
Do you cover rare languages?
Yes, our network specializes in rare languages and dialects with 265+ language pairs. We maintain linguist availability for languages of lesser diffusion across California.
How do scheduling practices affect costs?
Advance scheduling reduces costs by enabling local interpreter assignments. Last-minute bookings may incur travel fees but guarantee service availability through our statewide network.
Reviews (3)
Mohammad Arman
May 03, 2021
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I am an independent professional medical interpreter that have worked frequently and extensively with Excel interpreting. Let me start by saying that the staff is kind and helpful. However, the very few times that I have interacted with the managers and supervisors that work here were very AWFUL and UNPROFESSIONAL. I have done at least one or two jobs per month for a year with Excel. The 2 times I ran into an issue during the jobs, I had to report it to Excel Agency managers. Both times I spoke with a female manager/supervisor. And both times she treated me very rudely and unprofessionally. As
Ed Sun
Mar 17, 2021
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Had to deal with my mom's insurance co. and when they asked do you need a translator, I said no, because every time I say, yes, I need a Bulgarian interpreter, I get the "slow blinking". Yes people, there IS such thing as Bulgarian language. But the insurance rep insisted so I said fine, I need Bulgarian. Out of nowhere they pull up... a Bulgarian translator! I was so shocked that I wanted to try other obscure languages just to see if they have 'em! Anyways, the lady was great - translated CORRECTLY and with nuance. I was so floored that I had to ask - who do you work for? She said Excel Interpreting
Isiah Brown
Jun 10, 2019
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This place is nice. It is upscale, we have one side for the 21 and up and then you have another side completely separate for the kiddies.
