Business Details
46 Years
experience
Emergency
services
State Farm Insurance in Katy, TX
At Jerry Kroll, we have dedicated ourselves to providing tailored insurance solutions for individuals and businesses in Katy, Texas, since 1980. Our team of licensed professionals prioritizes personalized service, ensuring clients receive comprehensive coverage that aligns with their unique needs. With over 100 insurance products available, including auto, homeowners, life, and small business policies, we leverage our expertise to safeguard families and enterprises across Texas. Our commitment to the community is reflected in our deep understanding of local risks and our ability to deliver responsive claims support. As a State Farm-affiliated agency, we combine national resources with local knowledge to offer competitive pricing and flexible payment plans.Our clients benefit from decades of combined experience, with team members specializing in flood insurance, fleet coverage, and life insurance reviews. We pride ourselves on transparency, promptly addressing inquiries and maintaining open communication to build lasting trust. Our 24/7 accessibility ensures clients receive timely assistance during emergencies. Through consistent service excellence, we have cultivated a loyal customer base that awards us a 4.9 Google rating based on 79 reviews. Our team continuously adapts to industry changes while upholding the State Farm 'Good Neighbor' philosophy of putting clients first.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Small Business Insurance
Flood Insurance
Renters Insurance
Workers Compensation
Pet Insurance
Boat Insurance
RV Insurance
Details
- Year established: 1980
Highlights and features
- Established in 1980 with decades of local insurance expertise
- Licensed team provides 100+ customizable insurance products
- Specialized flood insurance support following Hurricane Harvey
- 24/7 accessibility for emergency insurance assistance
- Bilingual English/Spanish customer service representatives available
What people say
Super friendly and thorough service
Quick response times
Decades of experience
Bilingual support available
Competitive pricing
Services
Auto Insurance
Our auto insurance provides comprehensive protection for personal and commercial vehicles across Texas. With options for collision, liability, and uninsured motorist coverage, we help drivers customize policies to fit their specific needs and budget. Our team assists with claims processing and premium adjustments while offering multi-policy discounts for bundling with other insurance products.
Homeowners Insurance
We offer tailored homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include optional endorsements for flood coverage, valuable personal property, and loss of use during home repairs. The team specializes in post-Hurricane Harvey flood risk assessments and provides 24/7 claims support for emergency situations.
Life Insurance
Our life insurance solutions include term and permanent policies designed to protect families and business partners. We offer policy reviews to identify coverage gaps and provide personalized recommendations based on clients' financial goals. The agency assists with policy modifications and beneficiary changes throughout policyholders' lifetimes.
Small Business Insurance
We provide specialized insurance packages for Texas businesses including general liability, property coverage, and workers' compensation. Additional offerings include commercial auto insurance for fleets with five+ vehicles and professional liability protection. Our team helps small business owners navigate risk management and create customized protection plans.
Flood Insurance
Jenna Nowlin specializes in flood insurance solutions following her experience handling FEMA claims after Hurricane Harvey. Our policies cover structural damage and personal property losses from flooding events. We advise clients on flood plain risks and help them secure appropriate coverage levels through National Flood Insurance Program guidelines.
People
Jerry Kroll
Agent
Licensed since 1980, Jerry leads the Katy office with over four decades of insurance expertise. He oversees operations and ensures clients receive personalized service aligned with State Farm's Good Neighbor philosophy.
Alicia Czarnek
Insurance Account Representative
With 28 years of experience, Alicia specializes in auto, home, and life insurance. She provides personalized policy reviews and serves Katy, Cypress, and Houston residents from the agency's Katy office.
Yvette Miller
Customer Service Manager
Yvette has served State Farm customers for 25 years, managing claims and policies with expertise. She focuses on building long-term relationships while providing bilingual policy support to Katy area clients.
Jenna Nowlin
Customer Service Representative
Jenna specializes in flood insurance following her FEMA claim experience post-Hurricane Harvey. She supports Katy, Rosenberg, and Richmond residents with flood risk assessments and coverage solutions.
Abigail Monroy
Bilingual Customer Service Rep
Abigail provides Spanish-language insurance support for home, auto, and renters policies. She assists Texas residents with policy inquiries and helps clients navigate the insurance process in their preferred language.
Questions
Do you offer insurance coverage outside Katy, Texas?
Yes, we provide insurance across Texas including Houston, Cypress, Sugar Land, and Fort Bend County with statewide coverage available.
What types of business insurance do you provide?
We offer general liability, property coverage, workers' compensation, and commercial auto insurance with specialized support for small businesses.
Can I get flood insurance after Hurricane Harvey damage?
Yes, our agency provides flood insurance policies and specializes in post-Harvey assessments through our experienced flood insurance specialist.
Do you offer bilingual insurance services?
Yes, we have Spanish-speaking representatives available to assist with policy inquiries, claims, and insurance purchases.
Can I get life insurance policy reviews?
Yes, we review existing life insurance policies to identify coverage gaps and recommend updates based on current needs and family situations.
Reviews (5)
Roger Gonzalez
Jan 07, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Highly qualified and very attentive staff, I recommend them.
Highly qualified and very attentive staff, I recommend them.
Yvette Miller
Dec 16, 2021
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Jerry Kroll is very involved, compassionate and caring agent. He is very knowledgeable of the insurance business.
Julie Peterson
Dec 07, 2021
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Positive:Professionalism,Quality,Responsiveness
I have had my car insured through Jerry Kroll for over 15 years now. They always provide quick, friendly and comprehensive service. With the great experience I have had, I included my life insurance and homeowner's insurance with Jerry Kroll's team as well.
I have had my car insured through Jerry Kroll for over 15 years now. They always provide quick, friendly and comprehensive service. With the great experience I have had, I included my life insurance and homeowner's insurance with Jerry Kroll's team as well.
Ronnie Kott
Nov 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great service and especially appreciate the prompt information and responses to questions and claims.
Great service and especially appreciate the prompt information and responses to questions and claims.
Zuleyka Traknyak
Nov 09, 2020
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Great customer service from my agent Maxiel Allen as well as from office personal whenever I need to call the office. Knowledgeable people, friendly and prompt.
