Business Details
14 Years
experience
Emergency
services
Your Trusted Managed IT Services Partner in Chicago
CIO Landing has been empowering Chicago-area businesses with enterprise-level IT capabilities since 2012. Our proactive approach combines strategic technology planning with hands-on technical expertise to help organizations overcome operational challenges and achieve growth objectives. We specialize in aligning IT infrastructure with business goals through dedicated vCIO guidance and EOS-driven methodologies. Our team provides 24/7 network monitoring, cybersecurity protection, and cloud solutions tailored to the unique needs of financial, legal, and manufacturing sectors.With a focus on clear communication and transparent processes, we deliver consistent service delivery through systematic approaches that eliminate variability in IT support. Our commitment to continuous improvement ensures clients receive evolving technological solutions that maintain operational efficiency and security compliance while fostering long-term partnerships built on trust and accountability.
Services
Managed IT Services
IT Support
Cybersecurity Services
Cloud Services
BCDR
vCIO
Network Infrastructure
Strategic Planning
Compliance Assistance
User Training
Details
- Year established: 2012
Highlights and features
- We guarantee technician response within 60 minutes of contact
- Our EOS-driven methodology ensures consistent service delivery
- 24/7 network monitoring with proactive issue prevention
- Quarterly technology business reviews for strategic alignment
- Detailed reporting showing network health and security status
Associations and certifications
- MSP 501
- CRN MSP 500
- Inc. 5000
What people say
Professional and efficient
Great sense of relief
Super helpful
Outstanding quality
Peace of mind
Services
Managed IT Services
Our comprehensive managed IT services provide continuous network monitoring and proactive maintenance for Chicago businesses. We combine strategic technology planning with hands-on technical support to ensure reliable operations across financial, legal, and manufacturing sectors. Our 24/7 monitoring system identifies potential issues before they impact productivity while dedicated account managers maintain regular communication about system status and improvements. This approach minimizes downtime and allows organizations to focus on core business activities rather than reactive technology management.
Cybersecurity Services
We implement multi-layered cybersecurity defenses tailored to each organization's specific risk profile. Our services include threat monitoring, compliance management, and business continuity planning to protect sensitive data across all industries. Regular security audits identify vulnerabilities while our proactive approach prevents breaches through continuous system updates and employee training programs. The comprehensive protection strategy ensures regulatory compliance while maintaining operational continuity through rapid recovery capabilities in case of security incidents.
Cloud Services
Our cloud solutions enable secure, flexible access to critical business systems through modern infrastructure-as-a-service platforms. We specialize in strategic cloud migrations that maintain data integrity while improving operational efficiency for hybrid work environments. The services include ongoing management of cloud infrastructure, integration with existing systems, and security configuration to protect digital assets. This approach supports business scalability while maintaining compliance with industry-specific regulations for financial and legal organizations.
BCDR Services
Business continuity and disaster recovery (BCDR) solutions ensure uninterrupted operations during unexpected disruptions. We implement comprehensive backup systems with automated testing to verify data integrity and recovery capabilities. The services include offsite data storage, system redundancy planning, and rapid restoration procedures that minimize downtime during emergencies. Regular fire drills validate recovery processes while customized plans address specific organizational needs across different industry verticals.
vCIO Services
Virtual Chief Information Officer (vCIO) services provide executive-level technology planning aligned with business growth objectives. Our experts conduct regular technology business reviews to assess infrastructure performance and identify strategic improvements. The service includes roadmap development for technology investments, budget planning, and vendor management that supports long-term organizational goals. This strategic partnership approach ensures technology decisions directly contribute to operational efficiency and competitive advantage in the marketplace.
People
Juan Carlos Bosacoma
Founder and President
Brings 30 years of IT experience and technical expertise to CIO Landing. Holds degrees in Computer Science and MBA. Previously founded USHost.com, Chicago's first ISP. Active in Chicago CEO Roundtable and Illinois Hispanic Chamber of Commerce.
Hernan Silva
COO
Combines technical excellence with entrepreneurial experience. Holds MCSE, HIPAA, VMware, and CompTIA Security+ certifications. Founded White Paper Computacion in Buenos Aires before joining CIO Landing. Specializes in solving complex technical problems while ensuring client satisfaction.
Santiago Susbielles
Finance Manager
Manages financial operations since 2013. Holds Economics degree and QuickBooks certifications. Brings banking expertise from Patagonia Bank and BICE. Author of 'Build Your Financial Freedom' with background in professional basketball and personal development.
Mauro Cretari
Director of Operations
Leads operations with 9+ years in MSP industry. Oversees EOS implementation and automation initiatives. Focuses on continuous improvement and AI innovation strategy. Brings global perspective from Buenos Aires to enhance service delivery and team performance.
Questions
Do you offer 24/7 support for urgent IT issues?
Yes, we provide 24/7 network monitoring and on-call technicians for urgent issues with after-hours charges applying.
How quickly do you respond to service requests?
We guarantee technician response within 60 minutes of contact, with this commitment written into all service agreements.
Do you support industry-specific compliance requirements?
Yes, we specialize in compliance assistance for financial, legal, and manufacturing sectors with regular regulatory reviews.
Can you integrate with existing IT teams?
Yes, our co-managed approach enhances internal teams through specialized expertise while maintaining client control over IT operations.
Do you provide detailed service documentation?
Yes, we deliver comprehensive network documentation including software licenses, hardware inventory, and critical passwords at no extra cost.
How do you ensure service quality consistency?
We use the Entrepreneurial Operating System (EOS) to ensure team alignment, accountability, and consistent service delivery across all clients.
