Business Details
Your Trusted Ford Dealer in Carthage, NY
Caskinette Ford has served the Carthage, NY community for over nine decades, establishing itself as a trusted partner in automotive excellence. Our dealership offers a comprehensive selection of new Ford vehicles, including the F-150, Escape, and Mustang Mach-E, alongside a robust inventory of certified pre-owned and used vehicles from multiple manufacturers. With a certified service department staffed by factory-trained technicians, we provide maintenance and repairs using genuine Ford parts to ensure optimal vehicle performance. Our finance center offers tailored leasing and loan options to accommodate diverse budgets, while our parts department supplies genuine Ford components and accessories.Committed to exceeding customer expectations, we prioritize transparency, integrity, and personalized service throughout the car-buying journey. Our team's deep local expertise and dedication to community values have solidified our reputation as a reliable automotive destination. We continuously invest in staff training and facility upgrades to maintain industry-leading standards. Customer satisfaction remains our top priority, reflected in our 24/7 online resources, flexible scheduling, and ongoing support long after purchase.
Services
New Vehicle Sales
Used Vehicle Sales
Vehicle Financing
Service Maintenance
Parts Sales
Highlights and features
- We offer over 95 years of automotive expertise in the Carthage community
- Our certified service department uses factory-trained technicians and genuine Ford parts
- We provide personalized financing solutions for diverse budget needs
- Our inventory includes exclusive Ford factory demos and bargain pre-owned vehicles under $20,000
- We guarantee 24/7 online accessibility for vehicle research and scheduling
Services
New Vehicle Sales
Caskinette Ford offers the complete lineup of new Ford vehicles including F-Series trucks, SUVs, and electric models. Our sales team provides personalized guidance through the purchasing process with transparent pricing and vehicle comparisons. We maintain updated inventory of factory demos and special order options to meet specific customer requirements.
Used Vehicle Sales
Our certified pre-owned and used vehicle inventory features Ford models and other popular brands with rigorous inspection standards. Customers benefit from competitive pricing on low-mileage vehicles with detailed vehicle history reports and financing options tailored to different credit profiles.
Vehicle Financing
The finance center offers customized leasing and loan programs through multiple lending partners. Services include credit application assistance, payment calculators, and trade-in appraisals. We provide transparent breakdowns of financing terms and work with customers to find budget-friendly payment solutions.
Service Maintenance
Our Ford-certified technicians perform scheduled maintenance and repairs using genuine parts and diagnostic equipment. Services include oil changes, brake inspections, and warranty-covered repairs. We offer online appointment scheduling and service coupons to help customers maintain their vehicles cost-effectively.
Parts Sales
The parts department supplies genuine Ford components and accessories with expert installation services. We maintain inventory of commonly needed parts while offering special order options for specific vehicle requirements. Our staff provides technical advice to ensure proper part compatibility and functionality.
People
Joe Archer
Sales Professional
Joe brings extensive automotive sales experience to Caskinette Ford, helping customers find vehicles that match their lifestyle and budget needs through personalized consultations.
Liz Canning
Service Manager
As service manager, Liz oversees our certified technicians and ensures all maintenance and repair work meets Ford's quality standards while maintaining customer satisfaction.
Danielle Brown
Parts Manager
Danielle manages our parts inventory and installation services, providing expert guidance on genuine Ford components and accessories to maintain vehicle performance and safety.
Joe Macutek
Sales Manager
With years of automotive industry experience, Joe leads our sales team in delivering transparent vehicle purchasing experiences and matching customers with suitable financing options.
Rich Clement
Certified Ford Technician
Rich performs precision vehicle maintenance and repairs using specialized diagnostic tools, ensuring all service work meets manufacturer specifications for safety and performance.
Questions
What new Ford models are currently available?
We have the complete Ford lineup including F-150, Escape, Explorer, Mustang Mach-E, and Bronco models in stock, with special offers on current year vehicles.
Do you offer financing options for customers with different credit types?
Yes, our finance center works with multiple lenders to provide loan and lease options for customers with varying credit profiles and financial situations.
What service hours are available for vehicle maintenance?
Our service department operates Monday-Friday 7:30 AM-5:30 PM and Saturday 8 AM-4 PM for convenient scheduling options.
Can I get genuine Ford parts through your dealership?
Yes, our parts department stocks genuine Ford components and accessories with expert installation services available through our service center.
What pre-owned vehicle options do you offer?
We maintain a selection of certified pre-owned Ford vehicles and used cars from multiple manufacturers with competitive pricing and financing options.
How can I schedule service for my vehicle?
You can schedule appointments online through our website or contact our service department directly during business hours for immediate assistance.
Reviews (7)
William McSorley
Jan 07, 2022
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The best ford mechanics but a year later I need a transmission tunnel cover but no one can get me one but they want to sell me four new tires
Shaunnah Polley
Oct 31, 2021
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Took my suv to caskinette 2/3 times recently, BACK TO BACK because of brake issues and they kept telling me we dont hear a noise and theres nothing wrong besides a little bit of rust on the rotors i was even told that it was fine to drive. well come to find out, thanks to davidson ford.. my front and back brakes and rotors are completely ruined, cracked and even pieces missing from overheating. if i wouldnt have listened to my gut and taken it to davidson who knows what couldve happened. highly dont recommend this place
A. M.
Oct 01, 2021
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I highly recommend this dealership (Service) to the Watertown and Fort Drum community. They have come a long way. Many of us stationed here have noticed the exceptional service, above and beyond attitude and work, professionalism, and amazing customer service (thank you, Morgan and Service Member Team). The prices are the lowest, and work is the best in town. Your reputation for perfection is well deserved.
Sarah H.
Apr 10, 2019
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Very disappointed with this dealership. They lied to me on the phone about a rebate just to get me in the dealership. I was upside on my trade and was hoping to get that covered by the rebates. Over the phone I was told they could definitely help me and the rebates will cover almost over it. I went to the dealership the next day and the salesman had no idea what was going on. He had me test drive a car that would never work for my situation. He then wanted me to buy the car and kept going on and on about it knowing very well the deal would never work. To me, this is not a very honest dealership
Joan L.
Dec 29, 2018
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I recently purchased a car from this establishment. The salesman Derek Howland was great! However there was a problem with the hood latch and the service manager was a total nightmare! He first came on the phone talking about a windshield wipers pump being defective. I asked how he would know that because the hood latch was broken and the hood would not open? Then he back peddled. I had just purchased this vehicle 2 days prior. He went on to say that the vehicle was inspected before I left the lot, and had the latch been broken I would have not taken it off the lot. I was given no documentation
Jesse A.
Aug 12, 2018
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The diagnosis was tricky due to a wiring fault. I was charged a diagnostic fee, labor and parts. Didn't make it 15 miles down the road before the exact same fault occurred. After a phone conversation with the agent, I was told to bring it back when able and there would not be another diagnostic fee. However there was nothing they could do about the labor and parts that were unnecessarily replaced. I used the drop box that night and waited patiently until close of business the next day. No phone call, so I called to see what the new diagnosis was. You guessed it, hadn't even started yet
Justin LaCombe
Jul 09, 2018
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Amazing sales staff, i personally recomend Tania. Bought a new 2016 F150 in Oct 2016, its had a few issues yet their service dept is the best. They do everything possible to help you with any situation big or small. The best Ford Dealer around. Best pricing, best staff, i will use no other dealer.-. . Update December 2018, was a great dealership, they lost my business due to a woman named Temple in service and the cost of two tires, I have since switched over and just bought a Toyota Tundra
