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Business Details
24 Years
experience
AI-Driven Healthcare Software Solutions
Option Matrix is a digital transformation firm specializing in AI-based healthcare solutions. Established in 2002 with a development center in India, we provide offshore product development and custom software automation for the healthcare industry. Our frameworks ensure 40-80% faster project starts with strict engineering standards and zero defect tolerance. We focus on translating business requirements into intuitive user experiences while maintaining affordability through efficient resource allocation. Our solutions span electronic health records, telemedicine platforms, and clinical workflow automation.

With a global presence across 9 countries, we serve over 100 clients through 210+ engagements. Our CMMI Level 5 processes ensure cybersecurity through dual penetration testing. We emphasize quality as the foundation of business success, combining technical excellence with operational efficiency. Our team's expertise in healthcare digitization includes medical scheduling, claims management, and EMR systems. We maintain rigorous compliance with data protection regulations like HIPAA while delivering innovative solutions for hospitals, clinics, and pharmaceutical companies.
Services
Electronic Health Record Telemedicine Platform Inventory Management System Patient Portal Clinical Workflow Automation Claims Management System Remote Patient Monitoring Pharmacy Management Software Appointment Scheduling Software Referral Management Software
Details
  • Year established: 2002
Highlights and features
  • 20+ years of healthcare software development expertise
  • AI-based solutions for medical claims and patient management
  • Offshore development with lowest industry budgets
  • Zero defect tolerance with 6-sigma quality standards
  • Global experience across 9 countries and 210+ projects
Associations and certifications
  • SEI CMMI Level 5
What people say
Customized software solutions Dedicated development team Strong domain expertise Efficient scheduling systems Continuous process improvement
Services
Electronic Health Record
Our EHR management software streamlines clinical documentation through intelligent data extraction and predictive analytics. It enhances patient care with real-time decision support while ensuring data security and interoperability. The system enables personalized patient engagement through secure portals and compliance with healthcare regulations.
Telemedicine Platform
Our telemedicine software enables virtual healthcare through automated workflows and remote patient monitoring. It includes virtual assistants, real-time translation, and billing integration. The platform supports secure communication between providers and patients while maintaining compliance with medical data protection standards.
Clinical Workflow Automation
AI-driven clinical workflow software automates documentation and task prioritization. It improves patient flow through evidence-based orders and automated triage. The system supports team coordination with alerts and real-time updates for efficient healthcare delivery.
Remote Patient Monitoring
Our remote monitoring system tracks vital signs in real-time and alerts abnormalities to both patients and doctors. It supports chronic disease management with predictive analytics and treatment compliance monitoring while integrating with telemedicine platforms.
Appointment Scheduling Software
AI-optimized scheduling software analyzes patient flow and staff availability to create efficient appointment slots. It includes automated rescheduling, waitlist management, and natural language interfaces for improved patient access and provider utilization.
People
Dr. Kevin Vinall
Director of Operations
Medical operations expert with extensive experience in diagnostic services and healthcare scheduling systems implementation.
David Balat
Medical Professional
Specialist in mobile diagnostics with significant contributions to scheduling software development for medical services.
Collin Carwardine
Co-Founder
Technology leader with expertise in customized software solutions for healthcare and medical management systems.
Kiran Das
Director - Corporate Affairs
Healthcare industry expert specializing in pharmaceutical automation and field sales operations management.
Venu Gopal Reddy
Head Office Manager
Operations specialist with experience in fleet management and scheduling software implementation for logistics.
Questions
What healthcare software solutions do you specialize in?
We specialize in AI-powered EHR systems, telemedicine platforms, clinical workflow automation, and medical claims management software tailored to healthcare providers' needs.
Do you offer offshore software development services?
Yes, we provide offshore product development with 20+ years of experience in healthcare domain automation and digitization solutions.
How do you ensure software quality and compliance?
Our SEI CMMI Level 5 processes include dual penetration testing and strict adherence to HIPAA and other healthcare data protection regulations.
What industries do you serve besides healthcare?
We also serve manufacturing, construction, logistics, hospitality, and pharmaceutical industries with customized automation solutions.
Can you integrate with existing medical systems?
Yes, our solutions integrate with EMR systems, lab management platforms, and insurance claims processing systems through API connectivity.
Reviews (4)
Naveen Goud
Dec 28, 2021 Report
I have worked here for 4 years and 2 months. I have worked here for more than 2 years but I haven't got my PF and FNF settled. This company hadn't paid any PF for more than 2 years in my account. If you work here, you have to work on a minimum of 2 projects at the same time with unrealistic deadlines and lot of pressure and company wont even remember the hard work you have put and will not pay the last 2 months salary if you want to leave. Its just not me almost all the ex-employees are having the same issue(Please check all the old reviews with 1 star ratings). All the new 5 star ratings have
Sana Banu
Dec 15, 2021 Report
It is one of the best place for studying and it provides many opportunities to us whereas we can become civil servant in our near future.
Ankam Ranjithkumar
Nov 18, 2021 Report
I worked here for almost 5 years and I resigned in 2018 Sep. Till now I haven't received my final settlement. Navin Malik, CEO of this company blocked my number & even didn't respond to my emails. I served my 2 months notice period and given KT to other employees even after my resignation but this is the way they treat their employees. There are several people who didn't receive final settlement like me. The current employees (mostly freshers) who are writing good reviews as per HR commands will know the truth after their resignation.
Sravan Kumar
Sep 23, 2021 Report
I have joined Option Matrix as a Software Developer, the team is very friendly and supportive. The organization promotes youth leadership, which is a great opportunity for the fresher to develop their technical and leadership skills.
Organizations also place a strong emphasis on employee health and fitness, which is excellent.