Business Details
21 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Hollister
Shaws Appliance Repair has been the leading provider of appliance repair services in Hollister since 2005, serving San Benito County and surrounding areas. Our family-owned business prioritizes quality service at affordable prices, maintaining a singular focus on appliance repair without compromising integrity. With decades of combined experience, our technicians are factory-trained and insured, specializing in refrigerators, washers, dryers, ovens, and more. We maintain direct partnerships with major manufacturers like Bosch and Whirlpool to ensure access to genuine parts and cutting-edge repair techniques. Our commitment to customer satisfaction includes transparent communication, competitive pricing, and 24/7 emergency service.We pride ourselves on being a trusted local resource, offering same-day appointments and a no-charge second visit policy for ordered parts. Our team's expertise spans over 30 years, with owner Curtis Postle personally overseeing operations to ensure every repair meets our high standards. We prioritize community relationships, referring trusted local professionals when needed while maintaining strict focus on our core appliance repair services. Our parts inventory is computer-controlled for efficiency, and we guarantee timely service with factory-authorized components. This dedication to excellence has earned us consistent recognition as the top appliance repair service in the region.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Oven Repair
Cooktop Repair
Freezer Repair
Details
- Year established: 2005
Highlights and features
- 30+ years of combined experience repairing all major appliance brands
- Factory-trained technicians with direct manufacturer partnerships
- 24/7 emergency service with same-day appointments available
- No-charge second visit policy for ordered parts
- Computer-controlled parts inventory for immediate repairs
Associations and certifications
- Bosch
- Whirlpool
- Maytag
- Thermador
- KitchenAid
What people say
Saved the day
Knowledgeable technician
Fixed issue on spot
Honest and timely
No hidden fees
Services
Refrigerator Repair
Our certified technicians repair all refrigerator brands with same-day diagnostics and genuine manufacturer parts. We specialize in temperature control issues, compressor problems, and ice maker repairs. Customers benefit from our 24/7 emergency service and factory-authorized repair process.
Washer Repair
We fix front-load, top-load, and portable washing machines with immediate on-site diagnostics. Our service includes drum repairs, motor replacements, and water inlet valve fixes using manufacturer-approved parts. Most repairs complete within one visit with no additional charge for follow-up installations.
Dryer Repair
Our team addresses heating element failures, drum malfunctions, and ventilation issues in gas and electric dryers. We provide thermal fuse replacements and belt repairs with guaranteed parts compatibility. Emergency service available for urgent drying needs.
Dishwasher Repair
We diagnose and fix dishwasher issues including drainage problems, spray arm malfunctions, and control panel errors. Our factory-trained technicians use specialized tools for pump replacements and door seal repairs to restore optimal cleaning performance.
Oven Repair
Our experts handle oven temperature calibration, igniter replacements, and door seal repairs for gas and electric models. We service convection ovens, ranges, and wall units with immediate diagnostics and safety checks to ensure proper operation.
People
Curtis Postle
Owner
With 30+ years in appliance repair since 1979, Curtis owns Shaws Appliance Repair since 2005. Former Whirlpool technician, he prioritizes customer service over 70,000 service calls. His expertise spans all major brands with factory certifications.
Ethan
Lead Technician
Certified appliance specialist with 10+ years experience. Handles complex diagnostics and repairs for washers, dryers, and kitchen appliances. Known for clear communication and thorough service.
Questions
What appliances do you repair?
We repair all major household appliances including refrigerators, washers, dryers, ovens, cooktops, dishwashers, and freezers from brands like Bosch, Whirlpool, and Samsung.
Do you offer emergency service?
Yes, we provide 24/7 emergency repair service with technicians available for immediate response to critical appliance failures.
Are your technicians certified?
All technicians are factory-trained and certified through manufacturer programs with ongoing education to maintain expertise in latest appliance technologies.
How quickly can you service my appliance?
Most appointments scheduled within 24 hours. Emergency cases often serviced the same day with no additional charge for urgent repairs.
Do you use genuine replacement parts?
Yes, we exclusively use manufacturer-approved parts to ensure proper function and warranty compliance for all repairs.
What areas do you serve?
We serve Hollister, Ridgemark, Tres Pinos, Paicines, Panoche, Bitterwater, and San Juan Bautista in California with local technicians.
Reviews (7)
John M.
Jul 01, 2021
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Called to repair washing machine. Price to repair was more than half the cost of a new one. Sometimes you get bad news. Paid my service call fee. Everyone deserves pay for their time. Curtis recommended buying a commercial washed. Got removal of old one, hoses and delivery free for mentioning his name. Very happy with new washer. When the dryer goes I will go to a commercial one also. Over 20 years with Shaw's and still happy.
Raylene Nunes
Oct 07, 2020
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We have a fridge over 30 years old and was very happy with it till the icemaker went out. We called are regular repairmen and he does not do Hollister. We had seen the Shaw's Appliance repair truck and knew they had been in business in Hollister foever. We gave them a call and came right out and he confirmed it was the icemaker. Two days later it was all fixed...very happy with Curtis Shaw
Alyssa Davis
Oct 04, 2020
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Shaws appliance is very professional and courteous. Unfortunately, we paid $129 just for professionalism but no service. Curtis came to our home to check our stove and looked at the stove for 10 minutes. Granted he did check if he could find the parts, but claimed he could not as we have a very old stove. This was understandable. The frustrating part was being charged $129 for no real service and being told our stove doesn't work when the reason we were calling is because it doesn't work. Paying $129 to be told something we already knew is outrageous. When asking why the price was so high we got
Diane Wright
May 17, 2020
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Critical:Professionalism,Responsiveness
The original owner was great. The new owner does not back up his work. We had dishwasher repair and there was a problem. When I called he did not return my call. I finally reached him and explained my problem and he said he was going out of business and would not be able to help me. However they are still opened??????
The original owner was great. The new owner does not back up his work. We had dishwasher repair and there was a problem. When I called he did not return my call. I finally reached him and explained my problem and he said he was going out of business and would not be able to help me. However they are still opened??????
Nate
Aug 20, 2019
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Kitchen Aid booked them for a warranty and repair. Guy shows up opend the mircowave door and closes it and says its the main board. Charges my wife $100 for coming out even tho kitchen aid already sent them a blank invoice for them to fill out and send back to them. Wife was home alone at the time and wasent looking for trouble so she paid him and asked him to leave. I contacted Kitchen Aid and they said we are not supposed to be billed for any services as they have sent over 3 blank invoices for them to fill out and send back. I called shaw and they refused to issue a refund and said the check
Nancy Lombard-Gay
May 13, 2019
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Within in the last several years Curtis has helped me out of some real jams. He is GREAT technical, very professional and friendly. Just last month he fixed my gas burner, recalibrated my ovens and resolved a microwave issue. He is the best. His rates are also spot on. TRUST WORTHY, RELIABLE & REASONABLE
Rita M.
Jan 16, 2019
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My good old whirlpool dryer stopped drying and I panicked. I called Shaw's Appliance Repairs scheduled a repair. Spoke to Curtis was given an appointment for the following week. My technician Ethan was on time was able to repair my dryer within a short period of time. Great customer service. I highly recommend them to anyone needing dryer repair. The total with service call fee was very reasonable. Sure beats the headache of replacing with new one. Thank you Shaw's Appliance Repair. No more laundromats for me.