Business Details
11 Years
experience
Your Trusted Online Grocery Delivery Service
Founded in 2015, Mercato was created to empower local and independent grocers through innovative technology solutions. Our platform enables thousands of neighborhood stores to compete effectively by offering online ordering, delivery services, and digital visibility. We specialize in connecting customers with fresh, culturally relevant foods while preserving the personal touch of local shopping. With a decade of experience in grocery logistics, our team has developed tools that streamline operations for merchants and enhance convenience for consumers. We maintain rigorous quality standards, ensuring 85% fresher products than traditional supermarkets.Our commitment to community-driven commerce has helped grocers increase sales by 25% or more while maintaining their unique brand identities. Through partnerships with healthcare providers and government programs, we expand access to nutritious foods for underserved populations. Our proprietary technology integrates seamlessly with store operations, enabling real-time inventory management and efficient order fulfillment. We operate a nationwide network of delivery drivers and maintain strict service standards to ensure customer satisfaction. Our platform supports diverse payment options including SNAP/EBT, making healthy groceries accessible to all.
Services
Online grocery shopping
Same-day delivery
In-store pickup
Catering services
POS integration
Details
- Year established: 2015
Highlights and features
- We connect you with 600+ vetted local grocers nationwide
- Our platform maintains 85% fresher products than supermarkets
- We offer seamless integration of online ordering and delivery services
- We support SNAP/EBT and healthcare program payments for accessibility
- Our technology increases grocers' sales by 25% or more
What people say
Reliable grocery delivery
Supports local shops
Fresh product selection
Easy ordering process
Culturally diverse options
Services
Online grocery shopping
Our digital marketplace connects customers with local grocers for online ordering. Merchants maintain control over product listings and pricing while reaching new customers through our platform. The service supports multiple payment options including SNAP benefits.
Same-day delivery
We provide rapid delivery services through a network of one million couriers. Orders can be delivered in as little as one hour with real-time tracking and flexible scheduling options available to customers.
In-store pickup
Customers can choose to pick up pre-ordered groceries directly from participating stores. This option maintains social distancing protocols while preserving the personal connection with local merchants.
Catering services
Local grocers offer catering solutions for events through our platform. Customers can order party platters, entrees, and sides with options for both small gatherings and large events.
POS integration
Our technology connects with merchants' existing point-of-sale systems for real-time inventory management. This ensures accurate pricing, stock levels, and seamless order processing across online and physical locations.
People
Bobby Brannigan
CEO & Founder
Bobby grew up working in his family's Brooklyn butcher shop, gaining firsthand experience in grocery logistics. He founded Mercato in 2015 to help local grocers compete through technology, transforming his father's store into a model for digital modernization.
Questions
What areas does Mercato serve?
We operate in major cities across the US including New York, Boston, Chicago, Los Angeles, and San Francisco with expanding coverage.
How do substitutions work?
Merchants contact customers directly for substitution preferences to ensure you receive suitable alternatives when needed.
Can I use SNAP benefits?
Yes, we accept SNAP/EBT payments through our platform for eligible grocery purchases.
How fresh are the products?
Our merchants' products maintain 85% freshness compared to traditional supermarkets through direct handling by store staff.
What delivery options exist?
We offer same-day delivery as quickly as one hour and scheduled delivery windows for customer convenience.
Videos
Reviews (4)
Julie Fletcher
Oct 21, 2021
Report
First time ordering from this store. I ordered 23 items, and prior to the delivery, they sent me an email stating that 5 items are out of stocks. But they only delivered 6 items. Where are some of them? I called their hotline and the agent told me to have a refund. Well, how about offer me a good service. Worst service and never will I order from this store again. I better stick to Amazon fresh.
Becky Gans Bg
Sep 26, 2021
Report
First time using this service and Carnival Market. I was happy with my order which they had everything I ordered in stock. This service is so helpful while we are in isolation from the pandemic. By the way, I ordered the rotisserie chicken and flour tortillas - so fresh and delicious.
Magdalena Mar
Jan 06, 2021
Report
I placed my first order with Mercato few days ago and I was very pleased with the experience! The delivery came fast and I got everything in good order. I have Amazon Fresh and Stop and Shop delivery and I was happy to try Mercato! I think I will use it from now on, because there are over 100 stores near me that I can order from, and especially from my favorite store, Associates near Seneca Avenue.
Francisca Sara
Nov 04, 2020
Report
I used this service a couple of times recently to order from the best produce store in the neighborhood. In terms of the variety, quality and price of the items, my orders were far better than those I've made on Amazon Fresh. The delivery service has been flawless and very efficient. Everything arrived well packed and in good shape. I especially like the option of automatic replacement for out-of-stock items: they only replace them when very close substitutes are available. Nevertheless, I have to acknowledge that great part of my good experience using Mercato is due to the quality of the store
