Business Details
36 Years
experience
Your Trusted Insurance Partner in Knoxville, TN
Bolton Insurance was founded in June 1990 and has grown to become one of East Tennessee's premier independent insurance agencies. With over thirty years of experience, we provide expert guidance and quality insurance protection tailored to individual and business needs. We prioritize value by shopping insurance options across multiple companies to save clients time and money. Our team of knowledgeable, friendly agents is dedicated to answering questions and ensuring personalized service.We specialize in auto, home, life, and commercial insurance solutions, including liability and workers' compensation coverage. Our commitment to customer satisfaction is reflected in our prompt assistance and comprehensive policy support. We serve Knoxville and the surrounding East Tennessee region, offering both personal and business insurance services. Our success stems from a focus on trust, transparency, and delivering reliable insurance solutions.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Life Insurance
Workers Compensation
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of experience in insurance solutions
- We provide personalized service with multiple insurance options
- Our team of licensed agents offers expert guidance
- We prioritize customer satisfaction with prompt assistance
- We specialize in both personal and commercial insurance coverage
What people say
Saved a lot of money
Professional and courteous
Outstanding customer service
Great insurance with great prices
Very helpful
Services
Auto Insurance
Auto insurance protects against financial loss from accidents, covering property damage, liability, and medical expenses. Our policies provide peace of mind for drivers in Knoxville and East Tennessee. We offer competitive rates and personalized coverage options tailored to individual needs.
Homeowners Insurance
Homeowners insurance safeguards your property and belongings against disasters. Our standard policies cover structural damage and personal assets, ensuring security for families in Knoxville. We help clients bundle policies for comprehensive protection and cost savings.
Commercial Insurance
Commercial insurance protects business assets through liability, auto, and workers' compensation policies. We provide tailored solutions for East Tennessee businesses, ensuring financial security against workplace injuries and operational risks. Our team understands local market needs.
Life Insurance
Life insurance ensures financial support for beneficiaries after policyholder death. Our plans help replace income and provide inheritance options. We offer guidance on selecting appropriate coverage amounts and policy types to protect loved ones long-term.
Workers Compensation
Workers' compensation insurance covers job-related injuries and illnesses. We help businesses comply with legal requirements while protecting employees' medical expenses and lost wages. Our solutions balance affordability with comprehensive protection for Knoxville-area companies.
People
Farron Bolton
President
Farron Bolton leads the agency with decades of insurance expertise, ensuring quality service and strategic growth for the Knoxville-based company.
Kim McNutt
Senior Licensed Agent / Manager
Kim McNutt specializes in policy optimization, helping clients save money while maintaining comprehensive coverage through personalized insurance solutions.
Heather Pace
Licensed Customer Service Agent
Heather Pace provides professional assistance with policy transitions and closing preparations, ensuring smooth customer experiences.
Kristin Ott
Customer Care Associate
Kristin Ott delivers responsive support for policy inquiries, maintaining exceptional service standards through timely communication.
Michael Messing
Senior Licensed Agent
Michael Messing offers expert guidance on insurance needs, providing quick solutions and personalized policy recommendations.
Questions
What types of insurance do you offer?
We provide auto, home, life, commercial, liability, and workers' compensation insurance for individuals and businesses.
How can I get a quote?
Request a free quote through our website or contact us directly at (865) 690-5000 for personalized assistance.
Do you offer payment plans?
We provide flexible payment options through multiple insurance providers to accommodate different budget needs.
What areas do you serve?
We primarily serve Knoxville and surrounding East Tennessee communities for personal and business insurance.
How do I file a claim?
File a claim through our website or contact our office directly for immediate assistance with claim processing.
Can I bundle insurance policies?
Yes, we offer policy bundling options that provide cost savings for combined auto, home, and business coverage.
Reviews (5)
Judy Whiteside
Jan 02, 2022
Report
I have been with Bolton Insurance Agency for many, many years. Their service has always been excellent. Heather Pace is my agent and she always responds immediately to any questions or changes needed. I have recommended Heather and Bolton Insurance Agency several times. I highly recommend for home and auto insurance. Thanks for your service Heather.
David Price
Dec 31, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Heather has always been professional, courteous, and knowledgeable. It is always a pleasure working with her. ,
Heather has always been professional, courteous, and knowledgeable. It is always a pleasure working with her. ,
Jim Ross
Dec 28, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Im very pleased with the professionalism I received from Kim McNutt from Bolton Insurance. Kim is extremely friendly, a pleasure to talk with, and on top of that shes very knowledgeable of her insurance products. Im extremely satisfied with Kim and Bolton Insurance and highly recommend them for your insurance needs!
Im very pleased with the professionalism I received from Kim McNutt from Bolton Insurance. Kim is extremely friendly, a pleasure to talk with, and on top of that shes very knowledgeable of her insurance products. Im extremely satisfied with Kim and Bolton Insurance and highly recommend them for your insurance needs!
Tnlay
Dec 26, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Kim is always quick to answer questions and get any documents I may need to me! She is always pleasant to speak with and does a great job of saving me money! I highly recommend Kim and Bolton Insurance.
Kim is always quick to answer questions and get any documents I may need to me! She is always pleasant to speak with and does a great job of saving me money! I highly recommend Kim and Bolton Insurance.
Jack Underwood
Dec 08, 2021
Report
Positive:Professionalism,Responsiveness
Heather always handles our policy changes promptly and with professionalism. She is a great representative of Bolton and Erie.
Heather always handles our policy changes promptly and with professionalism. She is a great representative of Bolton and Erie.
