Business Details
15 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Baltimore
Founded in 2011, BL Technical has established itself as a trusted partner for comprehensive IT solutions in Maryland. Our approach prioritizes honest communication and tailored support, treating clients as partners rather than transactions. With recognition as one of the top 50 fastest-growing companies in 2023, we combine cutting-edge technology with personalized service to address unique business needs. Our team of experienced professionals specializes in managed IT services, cybersecurity, and network infrastructure optimization. We serve diverse industries including healthcare, legal services, manufacturing, and nonprofits, offering scalable solutions that evolve with client requirements.Through our FundamentalCare service plan, we provide predictable pricing and proactive maintenance to minimize downtime. Our commitment to exceptional customer service ensures clients receive timely support and transparent communication. By handling complex IT challenges, we empower businesses to focus on core operations while maintaining secure, efficient technology systems.
Services
Managed IT
Cyber Security
Help Desk Support
Network Buildouts
Microsoft 365 Support
Google Workspace
Telework Solutions
Data Backup
Cloud Services
IT Consulting
Details
- Year established: 2011
Highlights and features
- We offer 24/7 dedicated account manager support for urgent needs
- Our FundamentalCare plans include unlimited support requests and on-site assistance
- We provide tailored IT solutions for diverse industries including healthcare and legal services
- Our team includes certified IT professionals with 10+ years of industry experience
- We guarantee proactive network monitoring and emergency response within 2 hours
What people say
Super responsive
Exceeded expectations
No downtime
Outstanding company
Prompt service
Services
Managed IT
Our comprehensive Managed IT service handles all technology needs from network monitoring to system maintenance. We proactively manage workstations, servers, and network infrastructure to prevent issues before they occur. With daily monitoring and preventative maintenance, businesses benefit from reduced downtime and optimized performance while focusing on core operations.
Cyber Security
Our Cyber Security solutions protect against threats through continuous monitoring and defense mechanisms. We implement end-to-end protection including managed antivirus, security updates, and emergency technical bulletins. Regular cybersecurity awareness training helps staff identify potential threats and maintain secure business operations.
Help Desk Support
Dedicated Help Desk Support provides immediate assistance with IT issues through direct account manager contact. Our team resolves technical problems with guaranteed response times, including on-site support and emergency services. Unlimited support requests ensure comprehensive coverage for all client needs.
Microsoft 365 Support
We provide complete Microsoft 365 implementation and maintenance services for business applications. Our support covers Exchange, SharePoint, Teams, and Office suite integration. Regular system maintenance ensures optimal performance and security for cloud-based operations.
Network Buildouts
Custom network infrastructure solutions are designed to maximize productivity and scalability. We handle complete implementation from planning to deployment, creating optimized networking systems that grow with business requirements while maintaining security and reliability standards.
People
Andrew Leonard
President
Founder of BL Technical with over 10 years of IT experience, Andrew established the company in 2011 to provide honest, partnership-based IT solutions for small businesses.
Brittney Leonard
Business Development Manager
Managing business growth strategies, Brittney brings extensive industry knowledge to help clients find optimal technology solutions that align with their operational goals.
William Leonard
Network Engineer
As lead network engineer, William specializes in designing and implementing secure, scalable network infrastructure solutions tailored to each client's specific requirements.
Questions
What does your FundamentalCare plan include?
FundamentalCare covers managed IT services, cybersecurity, network monitoring, unlimited support requests, on-site assistance, and emergency support with predictable monthly pricing.
Do you offer 24/7 technical support?
Yes, our dedicated account managers provide 24/7 support with guaranteed emergency response times and continuous network monitoring to minimize business disruptions.
How do you handle cybersecurity protection?
We implement managed antivirus, regular security updates, emergency technical bulletins, and cybersecurity awareness training to protect against threats and vulnerabilities.
What industries do you serve?
We support diverse industries including healthcare, legal services, manufacturing, nonprofits, real estate, and veterinary practices with tailored IT solutions.
How does your onboarding process work?
Our process includes initial consultation, IT assessment, customized proposal, system setup, employee training, and continuous feedback for seamless implementation.
Can your services scale with business growth?
Yes, our solutions are designed to evolve with your business, offering scalable infrastructure and support that adapts to changing requirements and expanding operations.
Reviews (6)
Linda Zaworski
Jan 28, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
What an amazing company. Very professional and courteous. Very quick response any time day or night. Extremely helpful and everyone is knowledgeable.
What an amazing company. Very professional and courteous. Very quick response any time day or night. Extremely helpful and everyone is knowledgeable.
Josie Wilson
Jan 10, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
We have been working with BL Tech for a few years now and they have always been super responsive and polite. We hired BL to clean up a mess our previous IT provider made and Andrew came in, explained everything we needed to change in terms I understand and immediately got started. They are an outstanding company to work with!
We have been working with BL Tech for a few years now and they have always been super responsive and polite. We hired BL to clean up a mess our previous IT provider made and Andrew came in, explained everything we needed to change in terms I understand and immediately got started. They are an outstanding company to work with!
Portland Flats
Jul 13, 2021
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Very responsive to all our emergency requests, takes care of all our computing and technical needs, freeing us up to work on our business. We have no downtime with BL Technical support taking care of even the most smallest problem. Highly recommend BL Technical Services, they are our partners and help us on a daily basis.
Tara Parsons
Jun 03, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Our office in Baltimore has been a client of BL Technical for many years. The team is very responsive to any issues we may come across and have any problems fixed quickly and efficiently. We couldnt be happier with the service we receive
Our office in Baltimore has been a client of BL Technical for many years. The team is very responsive to any issues we may come across and have any problems fixed quickly and efficiently. We couldnt be happier with the service we receive
Sarah Sampsel
Apr 05, 2021
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I met the BL Technical Services team when working in Baltimore and always had a positive experience. I was recently having a horrendous time getting an email/server issue fixed so called Andrew. He responded immediately and fixed my issue right away. This was after 6 hours on the phone with "technical support" from the direct vendors. I will definitely contact Andrew and the BL Technical Team for all future needs. As an independent, small-business owner - I need someone to count on and they fit the bill!
Paul Lucas
Feb 12, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Andrew and his team have been there for us from the start. He provides top notch service, and keeps our IT seamless.
Andrew and his team have been there for us from the start. He provides top notch service, and keeps our IT seamless.
