Business Details
37 Years
experience
Your Trusted Partner for IT Services in Baltimore
Computer Doctors has provided personalized technology services since 1989, serving businesses, individuals, and seniors across the Baltimore metropolitan area. Our certified technicians deliver on-site solutions for computer repair, network setup, data recovery, and security protection, prioritizing client needs with tailored support. We emphasize proactive maintenance to keep systems updated, secure, and efficient, ensuring technology remains an asset rather than a liability.Recognized as Best in Baltimore by Baltimore Magazine, we combine decades of experience with a commitment to customer education and safety protocols. Our team focuses on continuity, often assigning the same technician for consistent service, while maintaining transparency and trust through clear communication and ethical practices.
Services
Computer Repair
Data Backup
Virus Removal
Network Setup
IT Consulting
Hardware Installation
Data Recovery
Senior Tech Support
Wi-Fi Maintenance
Software Upgrades
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of experience serving Baltimore businesses and residents.
- Our certified technicians provide on-site, personalized technology solutions.
- We prioritize continuity by assigning the same technician for repeat visits.
- Safety protocols include vaccinated staff and sanitized service environments.
- Recognized as Best in Baltimore for outstanding customer service and expertise.
Associations and certifications
- Baltimore Magazine Best in Baltimore
What people say
Knowledgeable technicians
Prompt service
Patient with seniors
Reliable solutions
Professional staff
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops, laptops, and peripherals. We handle connectivity problems, system crashes, and performance optimization to restore functionality. Services include on-site diagnostics, component replacement, and software troubleshooting for businesses and households.
Data Backup
We implement customized backup solutions using external drives, cloud storage, and battery backup systems. Our team ensures automatic scheduling and secure storage to prevent data loss from hardware failure or cyberattacks. Services include solution design, hardware installation, and automated program configuration for businesses and individuals.
Virus Removal
We eliminate viruses, malware, and ransomware while securing systems against future threats. Our process includes full system scans, infection removal, and security software installation. Technicians provide post-removal guidance on password protection, phishing prevention, and safe browsing practices for home and business users.
Network Setup
We design and install local area networks (LAN) and Wi-Fi systems for businesses. Services include router configuration, signal optimization with extenders, and device connectivity for computers, printers, and IoT devices. Our technicians ensure secure, high-performance networks tailored to office layouts and usage requirements.
Senior Tech Support
We provide patient, jargon-free technology education and repair services for seniors. Offerings include device setup, internet connectivity instruction, and scam prevention training. Technicians offer on-site support for computers, tablets, and smart home devices, emphasizing accessibility and confidence-building for older adults.
People
Marc Seidler
Owner
Marc Seidler founded Computer Doctors in 1989, combining mechanical talent with technology expertise. He has expanded the business to serve residential and commercial clients across Maryland, emphasizing personalized service and technical excellence.
Questions
What areas do you service?
We serve Baltimore County, City, Anne Arundel, Carroll, Harford, and Howard Counties in Maryland.
Do you offer on-site repairs?
Yes, our certified technicians provide on-site service for homes and businesses in our service areas.
Are your technicians certified?
All our technicians hold industry certifications and participate in ongoing training for the latest technologies.
How do you handle data security?
We use encrypted backup systems, secure virus removal protocols, and teach clients safe browsing practices.
Do you work with seniors?
Yes, we specialize in senior-friendly support, including basic instruction and scam prevention education.
What payment methods do you accept?
We accept major credit cards, checks, and cash for our computer repair and IT services.
Reviews (5)
Stan M.
May 05, 2020
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We have been customers and clients of the Computer Doctors for as long as I can remember. Marc has just left here after installing a replacement for one of our machines. He did a great job of making Windows 10 look as friendly and similar to the retired machine as possible. Including taking the time to install copies of the Win 7 programs we are accustomed to using.
Linds M.
Oct 03, 2019
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Kirit was amazing! Very friendly and talkative guy. Also very knowledgeable about MacBook products. Id definitely recommend him!
Anne W.
Jul 07, 2019
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According to this open 24/7, but I called at 130 pm on a Sunday after water was spilled on a laptop and was told that they were closed and couldn't help me until the next business day. Not 24/7.
Bob B.
May 12, 2018
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PLUS...quality of work. MINUS...scheduled on one day, didn't show up, called, told I was scheduled for the NEXT day (That mistake wasn't on my end, I still had the notation right next to the phone, and I wasn't available the day THEY had me scheduled, so I know I hadn't agreed to it.) PLUS: They still came out later that same day. MINUS: gave me estimate of cost that ended up being $250 more. (I understand the hard drive was difficult, but no price break AT ALL, still billed maximum per hour.) MINUS: didn't call day of second appointment to confirm. MINUS: tech did stay
Wayne P.
May 03, 2016
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I have used the Computer Doctors for years and they have always been nothing but professional and proficient in helping us resolve our computer issues. I would highly recommend.
