Business Details
41 Years
experience
Trusted Title Insurance and Escrow Services in Puyallup, WA
Established in 1985, Puget Sound Title has been a cornerstone of the Pierce County real estate industry. As the first independent title agent in the region, we built our reputation on a commitment to excellence, combining local expertise with cutting-edge technology to deliver seamless title insurance and escrow solutions. Our team of professionals is cross-trained in every aspect of the transaction process, ensuring accuracy, efficiency, and personalized service. Over 30 years of continuous operation have solidified our position as the most trusted and accessible title company in the area.We prioritize transparency, maintaining direct communication with clients and handling all production and closings locally. Our investment in advanced software and staff development reflects our dedication to meeting industry challenges while preserving the friendly, client-focused approach that defines our business. With offices in University Place and Puyallup, we serve the evolving needs of homebuyers, sellers, and lenders across Pierce County.
Services
Title Insurance
Escrow Services
Refinance Services
Equity Order Services
Customer Support
Details
- Year established: 1985
Highlights and features
- We offer 30+ years of specialized experience in Pierce County real estate transactions
- Our cross-trained staff ensures faster, more accurate title and escrow processing
- Locally owned and operated with direct client communication throughout the process
- We utilize the most advanced production and closing software available
- Our team provides personalized service with immediate local availability
What people say
Knowledgeable staff
Efficient service
Local expertise
Personalized support
Transparent process
Services
Title Insurance
Our title insurance services protect property owners and lenders against financial loss from title defects. We conduct thorough title searches to identify potential issues before closing. Our policies cover legal fees and losses arising from undiscovered title problems, providing long-term security for your real estate investment.
Escrow Services
We facilitate secure real estate transactions through comprehensive escrow services. Our trained professionals manage document preparation, fund disbursement, and regulatory compliance. We ensure all transaction requirements are met before closing, protecting all parties involved in property transfers and refinancing.
Refinance Services
Our refinance solutions help homeowners reduce mortgage payments and access equity. We streamline the process with digital tools for document submission and tracking. Our local experts guide clients through rate comparisons and closing procedures to maximize financial benefits.
Equity Order Services
We provide efficient processing for home equity loans and lines of credit. Our system integrates with lenders to expedite documentation and verification. We ensure compliance with lending requirements while maintaining transparent communication with homeowners throughout the process.
Customer Support
Our dedicated support team offers personalized guidance for all title and escrow needs. Available through multiple channels, we provide real-time updates and document management tools. We maintain local office availability for in-person consultations and urgent transaction requirements.
People
Roger L. Johnson
CEO
With decades of leadership in title insurance, Roger Johnson established Puget Sound Title's commitment to local service and technological innovation. He oversees strategic operations while maintaining direct client engagement.
Meagen Johnson
President / CTO / LO
Meagen Johnson combines technical expertise with industry knowledge to manage daily operations and technology implementation. Her leadership ensures the company maintains cutting-edge solutions while preserving personalized service standards.
Kimberly Knoll
Vice President / Sales & Service Manager
Kimberly Knoll leads client relations and sales initiatives with 20+ years of local title industry experience. She develops customer service protocols and trains staff to maintain the company's high service standards.
Ashley Norris
Executive Vice President / Title Officer
Ashley Norris manages title production and regulatory compliance. Her expertise in title examination ensures accurate policy issuance while maintaining efficient transaction timelines for residential and commercial clients.
Chloe Johnson
Office Mascot
Chloe Johnson brings a friendly presence to our office environment, contributing to the welcoming atmosphere that defines Puget Sound Title's client experience.
Questions
What is title insurance and why do I need it?
Title insurance protects against financial loss from title defects that existed before your property purchase. It covers legal fees and losses from undiscovered issues like liens or ownership disputes.
What escrow services do you offer?
We manage complete escrow processing for real estate transactions, including document preparation, fund disbursement, and regulatory compliance for both residential and commercial properties.
What are your business hours?
Our offices operate Monday-Friday 8:15 AM-5:15 PM. We offer after-hours communication through our website and phone system for urgent client needs.
Do you serve areas outside Pierce County?
While our primary focus is Pierce County, our digital tools allow us to support transactions in adjacent regions through coordinated service arrangements.
How can I get a title insurance quote?
Use our Lender Express Quote system online or contact either our University Place or Puyallup office directly for personalized quote assistance and order placement.
What makes you different from other title companies?
As the only locally owned independent title company in Pierce County, we combine 30+ years of experience with advanced technology and direct client communication throughout the transaction process.
Reviews (6)
Heather
Jan 31, 2022
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The Bob and the other staff where supper helpful. Bob helped explain things, I had questions about my property and where to get answers. Professional fast and efficient. Thank you
Bob Driessnack
Aug 27, 2021
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Clear, timely and very efficient. Got the deal closed same day it was all signed. Dana was very good to work with. Would be happy to work with her and Puget Sound Title again.
Gerry Bassen
Aug 24, 2021
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We had a cash property purchase we were trying to close. Seller refinanced his property and corrupted the title on the lot we were trying to close on. Deanna Allen at Puget Sound sat on this for over a month and could never remember who we were or what this was about. When I sent them an e-mail with an expectation of immediate response and progress, they replied with "I'm sorry, we cannot meet your timeline." They might be great at easy stuff, but don't give them anything difficult. They will waste your time and quit on you.
Mark Santos
Jun 23, 2021
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I reached out around closing and got answers from bob in the office. He was really cool, even though i didn't do business with them, he gave me all the correct information so i can get on my way. Thanks guys!
Turena Koontz
Jun 16, 2021
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As a REALTOR, Its awesome to work with someone who cares about clients, service, and getting the job done right! Dana McCollum is that Escrow:)
Kassi Barrow
Nov 13, 2018
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Seemed easy to work with. They did mess up on my last name but quickly fixed the issue and resent papers needed to sell our home.
