Business Details
14 Years
experience
Emergency
services
Trusted HOA Property Management in Seattle, WA
Onpoint Real Estate Services was founded in 2012 by Jaebadiah Gardner, who began managing properties while attending law school in 2009. Our company was built on the principle of fostering strong relationships with clients and delivering exceptional service tailored to the unique needs of homeowners associations (HOAs). We specialize in HOA property management, offering comprehensive solutions that include relationship and maintenance services, transparent financial management, and specialized project coordination. With over a decade of experience, we have developed long-standing partnerships with trusted vendors and contractors to ensure the highest standards of community upkeep. Our team prioritizes open communication, proactive maintenance planning, and financial accountability to help HOAs operate efficiently and sustainably.We are committed to transparency, providing real-time financial access and detailed reporting to keep clients informed. Our expertise extends to handling complex projects such as exterior renovations, landscaping, and roof replacements, ensuring seamless execution without burdening HOA boards. Located in Seattles historic Post Alley, we combine local market knowledge with a dedication to enhancing community living experiences. Our 24/7 emergency response service guarantees prompt attention to urgent maintenance needs, while our vendor management system ensures cost-effective, high-quality work. We pride ourselves on being a relationship-driven company that sets HOAs up for long-term success through personalized service and industry expertise.
Services
Property Management
Financial Management
Special Projects
Relationship & Maintenance
HOA Management
Details
- Year established: 2012
Highlights and features
- We offer over 10 years of dedicated HOA property management experience.
- Our team provides real-time financial transparency and detailed reporting.
- We guarantee 24/7 emergency maintenance response services.
- We maintain established relationships with reliable vendors and contractors.
- Our proactive maintenance ensures long-term community preservation.
What people say
Professional and courteous
Positive experience
Knowledgeable brokers
High resident satisfaction
Exceptional service quality
Services
Property Management
Our property management service specializes in overseeing homeowners associations with a focus on relationship-building and operational efficiency. We handle daily operations, vendor coordination, and community maintenance to ensure HOAs function smoothly. Our approach combines proactive planning with transparent communication to meet the unique needs of each community.
Financial Management
We provide transparent financial management for HOAs, including budgeting, dues collection, and real-time financial reporting. Our team ensures compliance, accurate record-keeping, and reserve fund planning to maintain fiscal health. Clients receive detailed income statements, balance sheets, and expense tracking for informed decision-making.
Special Projects
Our special projects service manages large-scale HOA initiatives like renovations and landscaping. We handle vendor selection, budget oversight, and compliance to ensure timely, cost-effective completion. Regular updates and quality control checks guarantee alignment with community goals and specifications.
Relationship & Maintenance
This service focuses on fostering positive HOA relationships and maintaining community aesthetics. We mediate disputes, conduct inspections, and coordinate maintenance through trusted vendors. Proactive communication and 24/7 emergency response ensure resident satisfaction and long-term property value preservation.
Vendor Management
We manage vendor relationships for HOAs, handling contract negotiations, scheduling, and quality assurance. Our network of reliable contractors ensures efficient repairs and upkeep. Regular performance evaluations and cost-control measures deliver consistent, high-quality service while minimizing expenses for the association.
People
Jaebadiah Gardner
Owner & Founder
Jaebadiah Gardner founded Onpoint Real Estate Services in 2012 after starting his property management career in 2009. He combines legal education with hands-on experience to provide strategic leadership, emphasizing relationship-driven service and operational excellence for HOAs.
Questions
What types of HOA properties do you manage?
We manage all ranges of HOA properties, including single-family detached home communities and condo stacks in Seattle, WA.
Do you offer 24/7 emergency maintenance services?
Yes, we provide 24/7 emergency response for urgent maintenance needs outside regular business hours.
How do you ensure financial transparency?
We offer real-time financial access, detailed reporting, and dedicated accounts management for dues collection and budget oversight.
Can you handle large-scale renovation projects?
Yes, our special projects team manages exterior re-clads, landscaping, roof replacements, and other major initiatives from planning to completion.
What areas do you serve?
We specialize in HOA management services throughout Seattle, WA, with local market expertise.
How do you select vendors?
We work with trusted, pre-vetted vendors and contractors, ensuring quality workmanship and cost-effective solutions for every project.
Reviews (7)
Carl G.
Nov 23, 2021
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Positive:Quality
The staff at onpoint are friendly, responsive, and professional. We feel lucky to have found the property we call home.
The staff at onpoint are friendly, responsive, and professional. We feel lucky to have found the property we call home.
Danielle Kristie
Apr 02, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Without a doubt a 5 star company. Onpoint Real Estate company supersedes the level of professionalism and expertise. The level of care for clients and customers is unparalleled!
Without a doubt a 5 star company. Onpoint Real Estate company supersedes the level of professionalism and expertise. The level of care for clients and customers is unparalleled!
Nathan Calhoun
Nov 15, 2018
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Onpoint has gone above and beyond to assist with our needs, especially Anthony and Tamara Gardner! They understand and anticipate the needs our residents and continually strive to develop solutions to meet them. We are a fairly busy HOA with lots of moving parts but Onpoint makes everything so simple that we never skip a beat. You cannot go wrong working with Onpoint. They are professional and courteous one hundred percent of the time, and our resident satisfaction has never been better.
Sean Badgley
Nov 03, 2018
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Some of the positive reviews on this company have actually been posted by employees of the company, or their affiliates.
On-Point manages our condos. Sometimes they are friendly, as is the case with Anthony. However, the CEO is often dismissive and rude. They've also caused very serious issues within our own condo community recently mostly due to their inability to pay attention to detail.
Miscommunications and a lacking attention to detail are not the only issues with On Point. They also sent a letter to all my neighbors personally blaming me for their own failure to follow our Bylaws, which
On-Point manages our condos. Sometimes they are friendly, as is the case with Anthony. However, the CEO is often dismissive and rude. They've also caused very serious issues within our own condo community recently mostly due to their inability to pay attention to detail.
Miscommunications and a lacking attention to detail are not the only issues with On Point. They also sent a letter to all my neighbors personally blaming me for their own failure to follow our Bylaws, which
Brandon
Jul 12, 2018
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I thought this company was awesome at first. Initially they came in with a great attitude and for a new company were doing very well. They have some great people working for them (Tamara!!) but ultimately when you need information they could care less about providing it. One of the owners of the company even responded "Great" when I raised my issue and asked for help. Signaling that as the property manager that they do not care about the fact that my condo is under repair, and have refused to provide any information required for me to address it on my own. Furthermore, for an assessment they only
Morgan Powell Ii
Feb 02, 2018
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My experience with OnPoint Real Estate Services has been a positive one. Jaebadiah and his team are professional and go above and beyond. Very knowledgeable and convenient location in the heart of Seattle!
Atuanya Priester
Sep 06, 2017
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Onpoint Real Estate Services is an outstanding firm! Their CEO Jaebadiah is a cut above, and their team of brokers and agents never fail to deliver. I plan to stay Onpoint!
