Website
Business Details
17 Years
experience
Innovation Management Software Solutions
At IdeaScale, we believe ideas drive progress and innovation. Founded in 2009, our platform empowers organizations to capture, evaluate, and implement ideas through collaborative crowdsourcing. With over 4.5 million users globally, we provide customizable innovation management solutions for enterprises, government, education, and healthcare sectors. Our mission is to modernize innovation by connecting organizations with the collective intelligence of their stakeholders.

Our team of experts delivers software tools like IdeaScale Whiteboard and professional services to streamline idea generation, collaboration, and execution. Recognized by Gartner and multiple industry awards, we prioritize client success through strategic planning, community configuration, and measurable impact reporting. Our scalable solutions adapt to organizational needs, ensuring seamless integration and sustainable innovation programs.
Services
Idea Management Ideascale Whiteboard Professional Services Enterprise Solutions Government Solutions Education Solutions
Details
  • Year established: 2009
Highlights and features
  • We have over 15 years of experience in innovation management software development.
  • 4.5+ million users trust our platform for scalable idea collaboration.
  • Customizable solutions tailored to enterprise, government, and education sectors.
  • Award-winning platform recognized by Gartner and industry leaders.
  • Comprehensive support including strategic planning and implementation guidance.
What people say
User-friendly platform Positive impact Smooth collection of ideas Customizable solutions Award-winning software
Services
Idea Management
Our idea management software centralizes idea submission, evaluation, and implementation. Organizations use automated tools to prioritize ideas based on merit, aligning innovation with strategic goals. The platform supports collaborative refinement and tracks measurable outcomes.
IdeaScale Whiteboard
Visual collaboration tool for brainstorming and refining ideas. Teams create interactive whiteboards to map concepts, assign tasks, and accelerate decision-making. Integrates with IdeaScale's core platform for seamless idea execution.
Professional Services
Expert guidance for launching and scaling innovation programs. Services include strategic planning, community configuration, idea refinement workshops, and impact reporting to ensure successful platform adoption and ROI.
Enterprise Solutions
Tailored innovation management for large organizations. Enables cross-departmental collaboration, idea prioritization, and execution frameworks to drive operational excellence and competitive advantage through scalable digital transformation.
Government Solutions
Specialized tools for government agencies to crowdsource citizen ideas, improve policy-making, and enhance public service delivery. Features include secure collaboration, compliance reporting, and stakeholder engagement dashboards.
People
Tim Sussman
Chief Executive Officer
Tim leads IdeaScale's vision to modernize innovation through technology. With extensive SaaS leadership experience, he drives strategic growth and client success while fostering a culture of continuous improvement.
Vivek Bhaskaran
Co-Founder & Chairman
Vivek co-founded IdeaScale to democratize innovation. His technical expertise and entrepreneurial background shape the platform's development, ensuring it meets evolving organizational needs for scalable idea management.
Rob Hoehn
Head of Product
Rob oversees product strategy and innovation at IdeaScale. He focuses on creating intuitive tools that enhance user experience and drive engagement, ensuring the platform remains industry-leading in innovation management.
Mainul Islam
Chief Software Architect
Mainul leads technical development, ensuring IdeaScale's platform delivers robust, scalable solutions. His expertise in software architecture drives continuous innovation and seamless integration capabilities.
Rico Oyola
Vice President of Professional Services
Rico manages client success initiatives, providing strategic guidance to implement IdeaScale's solutions effectively. His team ensures organizations maximize value through tailored innovation programs and expert support.
Questions
What is IdeaScale's core innovation management software?
IdeaScale's platform centralizes idea submission, collaboration, and implementation. It uses crowdsourcing to identify top ideas, with analytics and workflows to track progress from concept to execution.
How does IdeaScale support enterprise organizations?
We offer customizable solutions for large enterprises, including secure collaboration tools, cross-departmental integration, and scalable frameworks to align innovation with strategic business goals.
Can government agencies use IdeaScale?
Yes. Our platform includes specialized features for public sector organizations to engage citizens, improve policy-making, and enhance transparency through structured idea management and reporting.
What professional services are available?
We provide strategic planning, community configuration, idea refinement workshops, and implementation support to ensure successful adoption and measurable ROI for innovation programs.
Is IdeaScale suitable for educational institutions?
Yes. Our education solutions help universities and schools crowdsource ideas, engage stakeholders, and implement initiatives that improve learning outcomes and institutional effectiveness.
How does IdeaScale ensure platform security?
We implement enterprise-grade security measures, including data encryption, access controls, and compliance with industry standards to protect organizational and user information.
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