Business Details
36 Years
experience
Emergency
services
Your Trusted HVAC Partner in Monroe, GA
At Paul's HVAC, we have built a legacy of excellence in heating, ventilation, and air conditioning services since 1990. As a family-owned and operated business, our commitment to quality, care, and customer satisfaction has made us a trusted name in Monroe, Georgia, and surrounding communities. Our team of NATE-certified technicians brings decades of combined experience, utilizing cutting-edge technology and industry best practices to deliver reliable HVAC solutions. We prioritize personalized service, ensuring every repair, maintenance, and installation meets the unique needs of our clients.Backed by a 100% satisfaction guarantee, we pride ourselves on transparency, upfront pricing, and fostering long-term relationships with our customers. As a Carrier Factory Authorized Dealer, we offer premium products and expert installation, ensuring energy efficiency and durability. Our dedication to continuous training and adherence to the highest industry standards solidifies our position as the #1 local HVAC company in Monroe, GA.
Services
HVAC Repair
Maintenance
Installation
Water Heaters
Carrier Products
Details
- Year established: 1990
Highlights and features
- We prioritize customer satisfaction with personalized, prompt service.
- Our NATE-certified technicians ensure expert HVAC installations and repairs.
- Transparent pricing with no hidden fees or surprises.
- Over 30 years of experience serving Monroe and surrounding communities.
- Backed by a 100% satisfaction guarantee on all services.
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
What people say
Knowledgeable technicians
Prompt service
Transparent pricing
Professional demeanor
Reliable repairs
Services
HVAC Repair
Our experienced technicians provide fast, reliable HVAC repair services for air conditioners, heaters, and furnaces. We diagnose and resolve system issues promptly, ensuring optimal performance and restoring comfort to homes and businesses. With a focus on energy efficiency and durability, we use high-quality parts and prioritize transparent communication to address client needs effectively.
HVAC Maintenance
Regular maintenance ensures HVAC systems operate at peak efficiency. We offer comprehensive inspections, cleaning, and tune-ups to extend equipment lifespan, reduce energy consumption, and prevent unexpected breakdowns. Our proactive approach includes filter replacements, refrigerant checks, and safety inspections, tailored to meet manufacturer guidelines and industry standards.
HVAC Installation
We specialize in professional HVAC installation for residential and commercial properties. Our team recommends and installs energy-efficient systems sized to your space, ensuring proper functionality and cost savings. From initial consultation to final setup, we guarantee seamless installations backed by expert support and a 100% satisfaction guarantee.
Water Heaters
Paul's HVAC offers repair and installation services for traditional and tankless water heaters. Our technicians address leaks, thermostat issues, and sediment buildup, restoring reliable hot water supply. We partner with State ProLine to provide durable, energy-efficient models designed for long-term performance and customer comfort.
Carrier Products
As a Carrier Factory Authorized Dealer, we provide cutting-edge heating and cooling systems renowned for innovation and efficiency. Our product lineup includes air conditioners, heat pumps, and smart thermostats, all installed with expert precision. Carrier products ensure year-round comfort while reducing energy costs through advanced technology.
People
Paul Shankus
Founder
Paul Shankus founded Paul's HVAC in 1990, establishing a reputation for integrity and excellence in HVAC services. He led the company until 2020, emphasizing customer-centric values and technical expertise.
Marilyn Shankus
Founder
Marilyn Shankus co-founded Paul's HVAC with her husband Paul, contributing to the company's growth and commitment to quality service. She retired in 2020 after decades of dedication to customer satisfaction.
Chris Shankus
Owner
Chris Shankus, with over 20 years in HVAC, owns Paul's HVAC alongside his wife Amanda. A NATE-certified technician, he focuses on technical excellence and community-driven service in Monroe, GA.
Amanda Shankus
Owner
Amanda Shankus co-owns Paul's HVAC, managing operations with a focus on customer relations. Her leadership ensures seamless service delivery and a commitment to personalized client care since joining in 2005.
Scott Fowler
Service Technician
Scott Fowler, a NATE-certified technician since 2018, specializes in HVAC repairs and installations. His expertise and dedication to clear communication have earned him recognition as a top performer in customer reviews.
Questions
What HVAC services does Paul's HVAC offer?
We provide repair, maintenance, installation, and water heater services, along with Carrier HVAC products for residential and commercial clients in Monroe, GA.
Are financing options available for HVAC services?
Yes, we offer flexible financing through Wells Fargo and Microf to help customers manage HVAC system costs.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services for urgent heating and cooling needs in Monroe and surrounding areas.
What areas do you serve?
We serve Monroe, GA, and surrounding counties including Gwinnett and Walton, with service zip codes listed on our website.
Are your technicians certified?
Yes, our team includes NATE-certified technicians and Carrier Factory Authorized professionals trained in the latest HVAC technologies.
What sets Paul's HVAC apart from competitors?
We combine 30+ years of experience, transparent pricing, 100% satisfaction guarantees, and personalized service to build lasting customer relationships.
Reviews (4)
Robert Dixon
Oct 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I have used Paul's Heating & Air since 2013. Their professionalism, and timeliness with the quality of their work are the reasons why I continue to be a customer. Paul's Heating & Air has repaired my systems and installed new systems in my home.
Service:Heating system repair
I have used Paul's Heating & Air since 2013. Their professionalism, and timeliness with the quality of their work are the reasons why I continue to be a customer. Paul's Heating & Air has repaired my systems and installed new systems in my home.
Service:Heating system repair
Debbie Keller
Sep 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We prefer to use local small businesses when possible, and Pauls Heating and Air has provided several services to us in the past few years. They are always friendly and polite, and provide great service at a reasonable price!
Service:AC maintenance
We prefer to use local small businesses when possible, and Pauls Heating and Air has provided several services to us in the past few years. They are always friendly and polite, and provide great service at a reasonable price!
Service:AC maintenance
R. Bradley
Aug 01, 2021
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Positive:Professionalism,Quality,Responsiveness
The bar was set pretty high for these guys given their Google reviews. They were able to squeeze us in the same day. Scott came out and was very informative and helpful. I will definitely be using Paul's Heating and Air for any future heating and air needs. Way to live up to the hype!
Services:AC repair,AC maintenance
The bar was set pretty high for these guys given their Google reviews. They were able to squeeze us in the same day. Scott came out and was very informative and helpful. I will definitely be using Paul's Heating and Air for any future heating and air needs. Way to live up to the hype!
Services:AC repair,AC maintenance
Joe Costello
May 31, 2021
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Came out on a holiday, fixed the issue, and didn't charge or recomend anything not needed. . . and they are local! BOOM you can't ask for more!
